Deanthony Herbert Email & Phone Number

Oversees high-profile client accounts in the industry, spearheading robust marketing and communication initiatives to elevate brand visibility and cement long-lasting client relations. Steers the strategy and evolution of a novel department, with a keen eye on market analysis, ensuring campaigns seamlessly align with overarching business objectives.- Cultivates and maintains strategic client relationships, consistently driving repeat business and ensuring maximum client satisfaction.- Orchestrates market research activities, translating insights into actionable and strategic marketing plans that resonate with target audiences.- Collaborates effectively with multifaceted teams, guaranteeing prompt and efficient campaign execution.- Instrumental in facilitating multi-year client renewals, synergizing with the sales division to land one of the most monumental sales in departmental history.- Assiduously tracks and evaluates campaign performances, gleaning insights to inform subsequent optimization strategies.- Continuously seeks innovation, curating bespoke materials that accentuate the client experience, setting benchmarks in service delivery.- Adopts and champions tools such as Monday.com, optimizing communication channels to keep executive leadership well-informed.- Pioneered and institutionalized efficient systems like Client Intake and Quarterly Strategic Briefs, fortifying structured and coherent communication flows.- Distinctly honored with the "Strategist of the Year" accolade in 2022, underlining a commitment to innovation and strategic prowess.

San Diego, California

Successfully supports stakeholders with administrative and high-level project management by facilitating strategic marketing campaigns, advertising collateral and content, and time allocation. Executes process analyses and timeline analyses which serves as the basis for assessment and process improvement of future strategies.

San Diego, California, United States

The Agency at National University System is a Emmy award winning, leading in house agency in higher education. Based in San Diego, The Agency is responsible in all aspects of marketing for four universities and two education initiatives that make up National University System. Services include media planning and buying, web development, marketing automation, analytics and optimization, creative services, account services and more.As a member of a team comprised of roughly 70 team members, I made it my aim to:- Deliver double digit increases in working dollars.- Ship fully integrated advertising campaigns.- Launch dozens of conversion rate improvement initiatives.- Collectively end a multi year enrollment decline.- Deliver increased performance and decrease cost across the client portfolio.- Contribute to the successful launch of the Emmy award winning #My30 campaign for the National University System which delivered increased inquiry at decreased cost.- Rebuild the NU.edu website resulting in an increased conversion rate of 130% year over year.- Realize a 45x In-Year ROI.- Support and secure historic $100 million dollar gift to Sanford Education Programs and saved the organization $2.6M dollars in expenses.- Provide exceptional Customer Service, communicating with and listening to clients, making recommendations and strove to meet expectations.- Coordinate graduations and high profile events that would assist in the improvement of ROI.As a member of the Account Services Team, my responsibilities were often competing and arduous, requiring the ability to multi-task and prioritize in a way that would ensure that all necessary tasks were completed effectively, to budget, and to the approval of the clients I would work with.I worked collaboratively with the creative department and other key stakeholders across my four affiliates to ensure that the client and the end user maintained the highest level of satisfaction and enthusiasm.

La Jolla, California

The Clinic Profiler & Advanced Medical Support Assistant provides a high level of administrative and data support to the Health Administration Service (HAS) at the VA San Diego Healthcare System to include the five Community Based Outpatient Clinics (CBOCS).- Serve as adviser and expert to the Chief, Health Administration, Assistant Chief HAS, and HAS Section Chiefs and support the management information components of all HAS related programs.- Compute data, review reports and records for statistical computational accuracy and propriety.- Compare local statistical computations and statistical input with VACO and Austin generated reports noting discrepancies.- Serve as the consult coordinator for HAS, assuring review, schedule audits ensuring processing in a timely manner and according to all directives, policies, and procedures.- Assist staff and analyze workload trends, projections for inpatient and outpatient activities. Compare and contrast current and historical workload data.- Review, verify, and analyze data submitted for consistency with financial and program objectives and adhere to VA directives.- Coordinate special studies of existing activities, which present problems of special concern.- Coordinate the collection of data concerning clinic activities, making computations as required and reports monthly, quarterly and/or annually to management.- Utilize a complex blend of computer technology, medical information, communication skills, and leadership qualities.- Assist with establishing and maintaining clinic profiles, working closelywith all staff from all services as well as MCA and HIMS staff. Processappropriately the clinic cancellations, change requests, inactivation and restoration of clinics.- Monitor the Kaplow Scheduling Report, Electronic Wait List (EWL),- Monitor and schedule consults.- Time keep for HAS and ensure all exceptions are cleared by the appropriate time frames.

Los Angeles, California

The Recruitment & Selection Coordinator is responsible for the review, assessment, and evaluation of prospecting security staff agents. Gavin de Becker & Associates is a global organization that protects high profile, at risk individuals and their families from would be pursuers.- Lead a team of four coordinators ranging from new to tenuredemployees.- Create a cohesive working environment by conducting weeklytrainings about best recruitment practices and sales strategies withteam members and upper management.- Develop and manage a team of liaisons to help build relationshipswith other recruitment organizations to create mutually beneficialarticulation and transfer agreements.- Implement daily coordinator check in.- Consistently work on employee enrichment and maintaining a highmorale.- Run performance reports using Greenhouse and HireVue.- Work closely with the United States Military to compliance withsecurity and background investigations.- Conduct annual employee performance reviews.- Review resumes and select new team members.- Conflict resolution.- Host open training and job fairs for incoming employees.- Work closely with the Director of Recruitment & Selection regardingcreating and hitting budgets.- Accurately and completely explain security programs, expectedoutcomes, protector services and financial consideration toprospective protectors and other internal and external clients.- Schedule and conduct interviews, and assist candidates who arequalified to meet their professional goals within their specifiedtimeframe.- Initiate and participate in both onsite and offsite events, whichinclude military and international affiliations as well as conductadvanced Admission Representative training.- Perform high recruitment, intensive sales, marketing, social mediaand public relations duties.- Top Recruitment Coordinator, bringing in over 80 students a month.- Consistently ranked in the top for recruitment

Greater Los Angeles Area

The Special Project Medical Support Assistant’s (MSA) workscollaboratively with other members of an expanded health care system toinclude physicians, nurses, pharmacists, social workers, dieticians,behavioral health staff, administrative staff, etc. Important interfaces andcollaborations also occur with larger health care system providersincluding VA and non-VA specialists, hospitals, diagnostic and treatingfacilities, and community based programs.- Ensure the management of accurate and timely patient carecoordination in all outpatient clinics (primary and/or specialty) at allsites. Coordinating clinical administrative support activities inconjunction with the clinic director, nursing team leader and staff.- Lead staff to carry out administrative activities in a patient centeredmanner.- Establish and clearly communicate performance plans andexpectations to staff.- Provide informal feedback and periodically views employeeperformance. Resolves informal complaints and grievances.- Act as contact and resource for answering a variety of patients’questions regarding VA health care access, primary care systems,concerns, complaints, and eligibility.- Interact extensively with HAS/ACS to include the Chief of HealthAdministration Services, three Administrative Officers, and sixSupervisory Medical Support Assistants.- Interact extensively with staff of other departments to include theDeputy Chief of Staff and Chief Medical Staff Physicians.- Gather information, identify issues and develop recommendations toresolve substantive problems within the Outpatient Clinic Section.- Utilize critical thinking and creative work methods and techniques toensure administrative goals are met. Possesses clerical dexterity to workunder competing priorities, prioritizing tasks using knowledge ororganizational goals and priorities.

Greater Los Angeles Area

The Medical Support Assistant’s (MSA) primary purpose is to performreceptionist, record keeping, and clerical support related to the admission,care, and discharge of inpatients, or the in-processing, care and out-processingof outpatients and guests.- Coordinate between four Psychiatrists, 15 Clinical Psychologists, fourPsychology Interns, two Psychology Practicum Students, twoRegistered Nurses, and one Mental Health Social Worker.- Manage approximately 50 clinics while interpreting and thoroughlyunderstanding the concepts associated with consultations.- Answering and/or directing telephone calls, taking messages asneeded.- Greet, interview, process, and assist patients with concerns and clinicalneeds.- Perform data entry, type word processing documents, andcorrespondence.- Create, edit, and maintain clinical spreadsheets.- Review documents for completeness and accuracy.- Schedule/cancel appointments in a computerized system.- Answer questions and providing information on office policy andprocedure.- Communicate with patients to obtain and update information.- Screen patients to determine eligibility status.- Review Health Insurance Portability and Accountability Act (HIPAA)policies and procedures- Gather data and run reports for a provider using VistA- Communicate with patients to obtain and update information.- Provide guidance to staff members to include changes in policies andprocedures

La Jolla, California

The Medical Support Assistant’s (MSA) primary purpose is to performreceptionist, record keeping, and clerical support related to the admission,care, and discharge of inpatients, or the in-processing, care and outprocessingof outpatients and guests.- Coordinate between 12 Physical Therapists, five Physical TherapyAssistants, six Occupational Therapists, and five Doctors of PhysicalMedicine.- Manage approximately 50 clinics while interpreting and thoroughlyunderstanding the concepts associated with consultations.- Answer and/or direct telephone calls, taking messages as needed.- Greet, interview, process, and assist patients.- Perform data entry, type word processing documents, andcorrespondence.- Create, edit, and maintain clinical spreadsheets.- Review documents for completeness and accuracy.- Schedule/cancel appointments in a computerized system.- Answer questions and provide information on office policy andprocedure.- Communicate with patients to obtain and update information.- Screen patients to determine eligibility status.

La Jolla, California

The Work Study is responsible to develop the skills ascribed to theMedical Support Assistant.- Answer and/or direct telephone calls, taking messages as needed.- Greeting, interviewing, processing, and assisting patients.- Perform data entry, type word processing documents, andcorrespondence.- Review documents for completeness and accuracy.- Schedule/cancel appointments in a computerized system.- Answer questions and providing information on office policy andprocedure.- Screen patients to determine eligibility status.

Greater San Diego Area

Ensure the completion of tasks in a timely manner utilizing tools andpersonnel to maximize work performance and minimize output error.- Coordinate meetings to brief leadership on unit achievements and howfuture goals are met.- Coordinate transportation of unit to site locations.- Provide administrative support to approximately 150 team members.- Assure coverage of all areas of responsibility- Conduct ongoing reviews to ensure quality of work- Ensure accurate and timely execution of orders- Provide guidance to staff members to include changes in policies andprocedures- Provide guidance to staff members to include changes in policies andprocedures- Distribute and balance workload- Create and maintain employee work schedules- Orient and provide on-the-job training for new and current employees- Ensure all training requirements are met- Organize the work structure of assigned areas- Acting as liaison between Non-Commissioned Officers and Staff Non-Commissioned Officers to resolve day to day conflicts

Bachelor Of Science (Bs), Psychology

Activities and Societies: Psychology GroupWhile attaining my bachelor's degree in Psychology I gained a strong foundation in general.

Master Of Fine Arts - Mfa, Interior Architecture & Design