Driele Buchanan Email & Phone Number

• Gown qualified to work in aseptic environments. Trained to handle sensitive materials and perform procedures without contamination.• Handle and transfer sterile materials and products in a controlled environment.• Setup, operate, and troubleshoot manufacturing equipment, including autoclaves, parts, washers, formulation equipment and liquid filler.• Monitoring environmental conditions such as temperature, humidity, and air quality.• Documentation of performed task per Good Documentation Practices• Review of time sensitive executed batch records, logbooks, etc.

Cleveland/Akron, Ohio Area

•Analyzed and revamped recruiting procedures, resulting in a 15% increase in the efficiency of talent sourcing.•Curated compelling job descriptions within the biomedicine sector, attracting a pool of 200+ experienced candidates for key positions.•Served as the primary point of contact between candidates and recruiters, streamlining the interview process and reducing candidate response time by 20%.•Managed documentation processes, including drafting acceptance letters and conducting background checks, ensuring compliance with regulatory requirements.•Successfully handled 20+ requisitions and coordinated the evaluation of 100+ candidates, optimizing the recruitment process and reducing time-to-fill by 25%.•Coordinated schedules for interviews, leading to a 30% improvement in interview efficiency and facilitating timely onboarding for new hires.•Partnered with recruiters to execute a full-cycle recruitment process, actively contributing to the sourcing, screening, interviewing, and hiring of candidates for key positions.

•Collaborated with HR leaders to assess and define hiring requirements for over 2000 positions, resulting in a streamlined recruitment process.•Implemented and monitored analytical and managerial applications, enhancing efficiency and accuracy in talent acquisition functions.•Conducted thorough research and analysis, providing data-driven insights to optimize recruitment strategies.•Employed strategic talent segmentation, classifying candidates by skill level. Successfully narrowed the hiring funnel from 100,000 to 2500, improving the overall quality of candidates.•Revamped recruitment strategies by introducing a scoring system and leveraging the ATS and HireVue platform, resulting in an expanded candidate pool of top-tier talent.•Addressed candidate concerns and rectified issues with the Applicant Tracking System (ATS), ensuring a positive candidate experience and smooth progression to the next interview round.•Implemented a candidate scoring system, improving the efficiency of the hiring process and increasing the likelihood of securing top talent.

Highland Hills, Ohio, United States

Machine tool safety, blueprint analysis, machining methods in CNC milling and turning, speeds and feeds, shop mathematics, process sheet and program manuscript, machining operations/editing on Fanuc controls, quality control including comparator and CAD/CAM analysis.

•Successfully de-escalated a high volume of 75-125 inbound calls daily related to new and existing insurance policies, ensuring client satisfaction and mitigating potential legal issues.•Achieved 100% accuracy and compliance in payment processes by leveraging strong Auto and Renters Insurance knowledge, reconciling transactions, and generating weekly and monthly reports.•Facilitated the onboarding process, overseeing orientation, training, and efficient management of employee documents to enhance the overall onboarding experience.•Implemented streamlined processes resulting in a 20% reduction in call handling time, improving efficiency and allowing for increased call volume capacity.•Developed and delivered comprehensive training modules, contributing to a 15% increase in employee productivity and proficiency in handling insurance-related queries.•Implemented a document management system that reduced onboarding time by 30%, enhancing organizational efficiency and employee experience.

•Proactively engaged with customers 60+ days overdue on payments, successfully negotiating payment arrangements or facilitating vehicle pickups to minimize losses.•Achieved a 20% increase in successful payment arrangements, improving overall account resolution.•Conducted comprehensive reviews of auto loans, ensuring adherence to established guidelines and assessing risk levels.•Orchestrated efficient vehicle repossession processes in collaboration with external repo vendors.•Demonstrated independent judgment in interpreting and developing policies and procedures, aligning activities with compliance requirements.•Conducted thorough reviews of system records, calculating legal process amounts and payoff figures.•Proactively developed the knowledge base required to understand the intricacies of the role, policies, and compliance requirements.

•Proactively initiated outbound contact with over 500 borrowers to assess "reason for default," borrowers' intent, and financial ability to repay debt, leading to a 20% increase in successful resolutions and mitigated losses.•Conducted a meticulous preliminary review of 200+ loss mitigation applications, ensuring accurate documentation and notated the collections system for a comprehensive history of actions taken, resulting in a 15% reduction in processing time and improved efficiency.•Contributed to the training program by conducting 15+ training sessions, assessing the performance of 10+ new hires, reporting on training progress regularly, and maintaining organized training files, facilitating the seamless onboarding of new team members and reducing the learning curve by 25%.•Ensured accurate financial transactions by verifying and posting funds to correct general ledger accounts, reducing errors by 30% and enhancing overall financial accuracy.•Successfully negotiated payment terms with 150+ borrowers, resulting in improved repayment rates and a 25% increase in recovered funds.

Bachelor Of Business Administration - Bba, Non-Profit/Public/Organizational Management

Computer Numerically Controlled (Cnc) Machinist Technology/Cnc Machinist