Dioni Riesco Email & Phone Number

Arizona, United States

Celebration, Florida, Estados Unidos

• Spearheaded operational and technological strategies for a rapidly expanding real estate team, driving substantial revenue growth and streamlining internal processes through automation and AI.
• Revenue Growth: Successfully achieved a 250% increase in team revenue from 2022 to 2023 by implementing technology-driven strategies and optimizing team efficiency, with a projected 200% growth for 2024.
• Workspace Management Tool: Developed and implemented a No-Code workspace management tool, integrating CRM, task management, and financial modules, resulting in a 75% reduction in processing time.
• Seamless App Integration: Leveraged No-Code solutions to integrate applications, ensuring real-time data updates without manual intervention and significantly boosting team productivity.

California, USA

• Optimize the efficiency, availability and costs of the squad, through automation, the use of AI and strengthening leadership.
• Design and implement a functional pilot of No-Code and AI automation for the squad’s main process.

Celebration, Florida, USA

Achieving a growth of over 300% in the company's annual revenue, accomplished through:- Strengthening ongoing digital transformation projects.- Implementing a portfolio of projects to enhance the services provided, both in terms of customer acquisition and service execution.- Formalizing, solidifying, and reinforcing the company's work culture while also.

Celebration, Florida, Estados Unidos

Designing, implementing and managing projects aimed at the digital transformation of the company. Those projects involve:- Identifying the current digital platforms, assessing their usefulness, determining their optimal use, and then proceeding with integration or elimination.- Evaluating and implementing digital platforms to address the gaps in existing.

Celebration, Florida, Estados Unidos

Ensuring the success of real estate agents through the development and monitoring of customized plans for each individual, which involve all aspects for the growth of their own business: strategy, technology, marketing, etc. This in turn led to strengthening the sense of belonging with the company and increasing the income of each agent and, consequently.

Celebration, Florida, Estados Unidos

Diagnosis of the company's situation, implementation, and management of a drastic change in the work culture, towards a more favorable environment. Development of a process structure and its corresponding technological structure to carry it out, as well as the implementation of these.

Lima, Peru

• Project Management: More than a dozen projects managed and with KPIs within the company's standards of excellence.
• Participation in Projects: Leadership of work teams of more than 30 members, training for audiences of more than 50 people and for companies with more than 1000 collaborators. Analysis and modeling of the requirements..
• Customer Success: Portfolio management of around 10 software clients with an MRR of USD 5k, achieving high overall satisfaction and a good retention ratio. Attention to first-level incidents, queries, and requirements.

Lima, Peru

• Project Management: More than 5 projects managed and with KPIs within the company's standards of excellence.
• Participation in Projects: Leadership of work teams of 5 members. Analysis and modeling of the requirements. Participation in internal decision-making. Preparation of deliverables and project documentation.
• Customer Success: Management of the portfolio of around 5 software clients, reversing a situation of critical levels of satisfaction, rebuilding trust with clients, and achieving their renewals for the coming years.

Lima, Peru

• Gestión de Proyectos: 2 proyectos gestionados y con indicadores clave dentro del rango de aceptación de la empresa.
• Participación en Proyectos: Análisis y modelamiento de los requerimientos. Participación en la toma de decisiones interna. Elaboración de entregables y documentación de proyectos.

Lima, Peru

Asistencia supervisada en proyectos de consultoría, apoyo en el help desk al interior de la empresa. Así como, la gestión de activos tecnológicos, de su mantenimiento respectivo y renovación (Servidores, Computadoras, periféricos, etc.). Gestión y administración de licencias de software (Jira, Microsoft 365, entre otros).

Executive Program, Artificial Intelligence And Hyperautomation

Bachelor Of Science - Bs, Systems Engineering