Ilan Perez Ph.D. Email & Phone Number

Israel

New York, NY, US

The appearance of Playback Theater is that of an improvised theatrical performance. In this type of theater, the actors improvise a performance based on stories they have just heard from their audience. The improvisation used for the Playback Theater is based on the actor’s ability to listen to the story, identify its core and spontaneously express it on.

• Product Owner of the whole product portfolio.Co-leading product vision, roadmap strategy and backlog.
• Gather and analyze business requirements.Perform product analysis, competitive analysis & optimization.Define detailed product specifications (personas, business problems, use cases, UI/UX wireframes, API, flows.
• Work closely with all company stakeholders as executive, dev, QA, operations, support, through all product development cycle ensuring quality software delivery meeting customer needs.
• Developing training and core documentation, communicate product vision, roadmap and versions to all company stakeholders.Accomplishments Samples
• Reduce call center costs by 20% by improving Call Center & IVR solutions.
• Reduce support work by 15% by automating processes as order & card creation.

Burlington, MA, US

• Product Management from strategic planning to rollout activities, working closely with other product managers, R&D, Marketing and Field Services/Sales to provide a state-of-the-art solution to international customers.
• Specify market requirements (MRD) based on market research, on-going visits to customers, participation in customer advisory board and more.
• Product definition (PRD) relating to development & IT aspects of the product suite (emphasis on system easy maintenance, monitoring & troubleshooting).
• Support sales & marketing activities (as competitive analysis data, demos, events).

Walldorf, BW, DE

• Manage globalization projects and cooperation between partners, customers and SAP departments, including intensive crisis management.
• Managerial responsibilities included: recruiting, personal development plans, annual reviews and budget management.
• Design solutions & develop project plans from specification to testing activities, ensuring project deliverables meeting quality and timeline (ABAP, J2EE, SQL).

Walldorf, BW, DE

• Lead team developing core navigation and connectivity technologies, including partner technical relationship management and Patented technology solution.
• Managed software development CRM application (Mobile Sales) in a global development environment (Israel and Germany), included PM tasks.

Petach Tikva, NA, IL

- Part of core team that established the Israeli branch of global AlphaCSP Company - Responsibilities included systems analyze, technical presale presentations, solution development services and technical relationship with partners and customers.

New York, NY, US

-Managed Web applications development for customers. -Award: Best employee prize.

London, England, GB

-Led development of IVR & Intelligent Network’s Applications (C++ technology).

Tel Aviv, IL

- Software Developer &Team Leader, Manpower Computing Center (“Mamca”, IDF)- Award: Unit Best Soldier Prize

Ph.D, Improvisation

M.A., Ethics - Philosophy (Bioethics)

B.A., Philosophy

Main Programming Course