Dynamic leader overseeing ongoing educational programs and its corresponding staff for City University of Seattle international locations. Assist with the development and implementation of operational functions for the educational programs in designated countries outside of the United States. Manage the day-to-day international operations in order to maintain and increase student enrollment, organize class schedules, promote University program offerings, recruit students for programs, supervise staffing, process partnerships, develop and administer budgets, and provide student services.

Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.Perform risk management by analyzing the organization’s liabilities and investments.Analyze financial statements and trends to manage cash flow and make strategic business decisions.Develop a product portfolio strategy and lead the short and long-range strategic planning process.Establish a Product Development Roadmap for initial and future product lines.Lead Market Research & Competitive Intelligence functions, integrating outputs into strategic recommendations that guide product and commercial decision-making and strategies.Develop marketing strategies for products and services to increase sales and brand awareness.Participate in industry organizations, conferences, and trade shows to promote products or services.Establish and maintain relationships with suppliers and vendors to secure the best prices possible on materials needed for business operations.

Results-oriented leader and collaborator who thrives in a fast-paced environment, and who is passionate about recruitment, outreach, pipeline management, assessment, and using data to achieve ambitious results.

Responsible for the coordination and recruitment of international students both domestically and overseas. Oversaw all areas of contact with educational consultants including: Establishing new partnerships, student recruitment, seminars, communications and staff training. Managed all aspects of international tours, fairs, and recruitment trips such as trip logistics, participating and presenting at international tours, fairs, and recruitment trips. Actively involved in community relations with partner schools as well as professional networking opportunities, while identifying new possible markets. Worked closely with Admissions team and Marketing on recruitment materials. Collaborated with Associate Vice President and Office of International Affairs management on strategic outreach plans, marketing initiatives, identifying new markets and external partnerships.

Offer customer service to clients, handle sensitive information & cash transactions, and assist merchants with large currency transactions.Acquire new clients & generate new client profiles according to bank policies and procedures using bank's databases, advice clients on financial matters. Gained the ability to work with business executives and leaders and direct them with the best financial products and services offered by the bank.Gained knowledge on how to asses customer's needs and be competent in suggesting the best products and services to establish a greater relationship between the client and the bank.

Researched and advised international scholars and students on general immigration matters, scheduled meetings between scholars and international scholar advisors with complex calendars, handled projects under immigration attorney, maintained confidentiality of sensitive information. Gained knowledge of University of California policies and procedures.Served as a liaison between International Center and its visitors, handled department-wide correspondence, general administrative duties such as, but not limited to, filing, copying, faxing, phones, data entry.Held seniority position over student employees, provided training and guidance in detailed office procedures. Converted immigration policy forms into .pdf format for online completion, assisted and advised students in completion of said forms, created and maintained database for International Scholar files with highly sensitive and confidential personal data and forms.

Offered customer service to clients, handled sensitive information & cash transactions, provided financial advice to clients.Supervised bank tellers, handled customer service training of new employees, gained and honed leadership and interpersonal communication skills. Set up presentations for employee meetings to gain further knowledge about the products and services offered by the bank.