Accomplished, resilient & professionally focused with an engaged, transformational leadership style, I am a chartered manager and fellow of the Chartered Management Institute with 25 years’ experience of operational delivery, project management, and organisational leadership at both chief operating officer and managing director levels. I have successfully driven complex continuous improvement programmes to transform service delivery, cost control and stakeholder engagement across operational paradigms ranging from a third sector medical charity with an international footprint, to the politically sensitive and inertia heavy large public sector, the commercially driven competitive group structure of a FTSE250 organisation, and the resource starved and culturally dysfunctional environment of small business turnarounds.I have approaching a decade’s experience of leading on companywide business change including IT systems migration and wholesale culture refresh, in industries as diverse as transport, engineering, B2B promotional marketing and factory floor manufacturing, to B2B wholesale and B2C retail markets. I am also very familiar with the higher education sector and its current challenges, having become close with HE academic staff during two distance read bachelor’s degrees and my current MBA studies. I have been responsible for budgets of up to £10m, have managed over 150 geographically dispersed staff. I have a strong record on financial control, successful repricing strategies, recurring income contract book growth and stakeholder management in highly challenging environments, where my strong communication and influencing skills have helped me to win several high value commercial contracts, and deliver multiple high value change programmes. A strategic approach to business planning grounded in the reality of building year on year growth, integrity led sales management and complex project delivery has led to employers' businesses attaining multiple ISOs, developing effective QHSE frameworks, and accruing financial value from a significantly diversified revenue base built on diversified income streams, and stable contracts won at competitive tender.
Finch Management
-
Interim Commercial DirectorFinch ManagementUnited Kingdom
-
Chief Operating Officer - Strategic 3Rd Sector LeadershipAction For M.E. Jan 2023 - Oct 2024Keynsham, Avon, GbThird sector COO role in a registered charity servicing the Myalgic Encephalomyelitis community. • Largest UK ME Charity with an international footprint, actively involved in driving policy change, medical research including international drugs trials, national DNA studies. Provision of services ranging from information, support and advocacy through to medical support including access to contracted doctors, counsellors and physiotherapists.• Responsible for all regulatory compliance and internal governance, standing attendance at board and committees.• Responsible for development and delivery of organisational strategy, departmental strategies, relevant business plans, and oversights of tactical deliverables.• Responsible for oversight of budget development, quarterly forecasting, cost control and contract management.• Oversight of grants, trusts, legacies and philanthropy pipelines in Fundraising, and development of a recurring income stream via membership development.• Development and oversight of Healthcare Services income lines and bursary provision.• Oversight of HR function. 30 FTE, 60 volunteers. Oversight of people plan development. Delivered positive cultural change, reduced staff turnover, reduced process burden, introduced HR management system, baselined training programme.• Level 4 adult and children safeguarding trained – organisation’s Dedicated Safeguarding Lead. Delivered safeguarding audit response plan for board.• Organisation’s data protection lead.• CQC Nominated Individual.• Organisational health and safety lead. -
Uk General Manager - Strategic Commercial Leadership & Business TransformationRiptide Pools Ltd Jun 2020 - Jun 2022Chelmsford, England, GbTransformation role stabilising the UK subsidiary of the global Crystal Island Leisure Products Group following acquisition.• Responsible for all aspects of P&L business leadership, taking ownership for the stabilisation & turnaround of a multi-site retail B2B and B2C operation, a UK subsidiary of the global Crystal Island Leisure Products Group.• Appointed to transformational role as Managing Director, taking day-to-day control of an operation selling via a network of owned operations and 3rd party dealerships, supplying high-quality, mid-to-high value spas, and water jet-driven swimming/exercise and hydrotherapy pools.• Mapped all business processes, improving performance and supporting a KPMG-led IPO process in China. • Delivered an end-to-end review of Health & Safety (H&S), quality, and environment policies to ensure full legal compliance. Delivered Data Protection and GDPR compliance, improving the security of IT and customer data. • Successfully de-risked the business by diversifying the revenue base and establishing a consistent source of out of season recurring income.• Developed & articulated an effective business plan, with supporting commercial & operational goals.• Led the efforts to restore the business to profit (£200k adjusted NP) with a stable £1.5m increase on top line revenue.• Evolved processes to ensure delivery and servicing activity is both fit for purpose & customer centric.• Resolved existing staff disputes in an appropriate way, including employment tribunal defence work.• Boosted staff engagement and morale via introduction of an effective staff development framework. -
Managing Director - Strategic Commercial Leadership & Business TransformationSenator Pens Uk Jun 2019 - Nov 2019Harlow, Essex, GbShort term transformation role stabilising the UK/Irish subsidiary of a promotional merchandising multinational, following its acquisition.• Managed statutory director responsibilities, including timely management accounts submission, co-ordination with auditors, and liaising with bank creditors and insurers.• Led development and monitoring of departmental KPIs, ensuring UK and Irish divisions met Group targets; reported progress regularly to German CEO.• Reviewed and efficiently managed a cross-border supply chain, adapting to Brexit without increasing stock value on balance sheet.• Streamlined operational processes, achieved cost savings, and enhanced manufacturing lead times.• Ensured legal compliance with GDPR and Health and Safety legislation; identified gaps and delivered an improvement plan ahead of a major supplier audit.• Implemented HSQE methodology, preparing for ISO45001, ISO14001, and ISO9001 certification.• Established a staff engagement framework, including training gap analysis, a new staff appraisal system, and a staff forum, aligned with Investors in People standards.• Acted as company representative at conferences and industry events.• Achieved all targets within six months, transitioning leadership to UK finance lead as part of strategic centralisation in Germany. -
Managing Director - Strategic Commercial Leadership & Business TransformationClearview Communications Nov 2017 - May 2019Chelmsford, Essex, GbThe executive responsible for all elements of sales, business development, human resource management, and compliance for a struggling fire and security systems business. The business had seen a £2 million retraction in revenue and a 75% retraction in payroll, delivering a £400k net loss at contract commencement, with a geographically dispersed payroll of 30 full-time employees across engineering, sales, and administration functions. My achievements include:• Making the company profitable by month 4 and taking it to a forecast net profit of £641k, with £65k of cost efficiencies delivered by Q1 of 2019.• Drawing up a business plan that focused on internal cost control, improved cash flow, and a larger, de-risked revenue base, allowing us to tender on public sector contracts with local authorities, schools, the police, and NHS.• Introducing a full HSQE management system and business risk register, and delivering ISO45001, ISO14001, Cyber Essentials Plus, Constructionline Gold, NSI Gold, BAFE, and FIA accreditations within the first 12 months.• Implementing a comprehensive suite of financial control processes, including a quarterly forecasting regime and aggressive cash flow management, which improved our position by over 20% and significantly reduced levels of written-off debt.• Restructuring the maintenance side of the business, introducing a new CRM, and achieving 15% contract portfolio growth and consistent 95%+ scheduled maintenance compliance.• Completing a contract review, negotiating an improved rebate position with our main parts supplier, and renegotiating our IT support contract, which increased the average engineer work completion rate by an equivalence of 4 additional FTE.• Concluding employment with an agreement to facilitate the owners' wish to reduce payroll and regain control of their now profitable company, demonstrating my ability to manage complex situations with sensitivity and professionalism. -
Head Of Contracted Services - Commercial Growth & Operational DeliveryNational Express Ltd Jan 2017 - Oct 2017Birmingham, GbInternal promotion. Responsible for commercial and service performance across an existing portfolio of contracts, and the commercial growth of a division with a £10m turnover. • Managed business leadership, overseeing commercial and service performance for contracts in a £10m business division, focusing on commercial growth and success.• Promoted to enhance business efficiencies, operational improvements, and revenue growth.• Achieved over 10% improvement in service efficiency and reliability.• Directed TUPE and the complete transfer of a 30-vehicle fleet and 90 staff during the sale of the Heathrow shuttle contract.• Headhunted into business turnaround role as MD in an SME. -
Regional Service Delivery Manager - Commercial Project & Regional Operations ManagementNational Express Ltd Aug 2015 - Jan 2017Birmingham, GbMember of the 3 person UK Coach Stations senior management team reporting into the UK Coach Board, with personal responsibility for the business-critical airports portfolio amounting to approximately 65% of UK Coach Stations payroll and revenue. • Managed regional business operations for National Express at Heathrow, Gatwick, Stansted, and Luton Airports, including London and Cambridge sites. Led and motivated over 160 remote staff.• Reported directly to the UK Coach Board, overseeing the airport portfolio contributing approximately 65% to UK coach stations' payroll and revenue.• Handled daily operational management, budget control, customer service oversight, and implementation of cross-functional business initiatives. Focused on new business development, strategic planning, and team growth.• Safeguarded National Express interests in high-profile, contract-sensitive projects at Gatwick, Heathrow, and Luton airports.• Delivered under-budget costs and payroll with above-budget profits in the first half-year financial report.• Directed a critical service delivery transfer project for contract migration at Stansted Airport.• Drove increased revenue generation while maintaining customer service excellence.• Successfully built high-value industry and media sector contacts, representing the company effectively.
-
Police Officer - Frontline Service Delivery, Vetted (Dv) Counter Terrorism & Operations ManagementMetropolitan Police Jun 1998 - Aug 2015Westminster, London, GbI have held various ranks and roles involving frontline response, specialist investigation, and project activity, demonstrating my ability to manage complex situations and deliver results. My achievements include:• Restructuring a borough-wide shift rota, ensuring optimal use of resources and improving response times to incidents, demonstrating my ability to optimise processes and improve service delivery.• Implementing a new national counter-terrorism investigation unit structure, working closely with stakeholders to ensure effective communication and cooperation, and improving the overall efficiency and effectiveness of the unit, demonstrating my ability to manage large-scale projects and drive organisational growth.• Conducting specialist investigations into complex crimes, utilizing my knowledge and experience to develop effective strategies and achieve successful outcomes, demonstrating my ability to solve problems and deliver results.• Building and leading high-performing teams, creating a culture of excellence and fostering strong relationships with colleagues, partners, and clients.• Developing and delivering training programs to enhance the skills and knowledge of colleagues, ensuring that teams are equipped with the tools they need to succeed.• Representing the organisation at various events and forums, building networks, and promoting the organisation's mission and values.
Shane Davies Cmgr Fcmi Skills
Shane Davies Cmgr Fcmi Education Details
-
Chartered Management InstituteStrategic Leadership And Management -
Canterbury Christ Church UniversityPolicing
-
The Open UniversityPsychology
Frequently Asked Questions about Shane Davies Cmgr Fcmi
What company does Shane Davies Cmgr Fcmi work for?
Shane Davies Cmgr Fcmi works for Finch Management
What is Shane Davies Cmgr Fcmi's role at the current company?
Shane Davies Cmgr Fcmi's current role is Interim Commercial Director.
What schools did Shane Davies Cmgr Fcmi attend?
Shane Davies Cmgr Fcmi attended Chartered Management Institute, Canterbury Christ Church University, The Open University.
What skills is Shane Davies Cmgr Fcmi known for?
Shane Davies Cmgr Fcmi has skills like Leadership, Customer Experience, Team Building, Sales Strategy, Business Continuity Planning, Stakeholder Management, Client Relations, Emergency Planning, Brand Development, Road Safety, High Pressure Environment, Budgeting And Forecasting.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial