Dr. Jack Bastow, Mba, Pcmh-Cce, Odcp, Lean Black Belt Email & Phone Number

Established consulting company dedicated to leading transformational change to improve performance in healthcare for providers and patients.Offer a portfolio of services including: ˃ Organizational change management, encompassing data analytics, project implementation and adoption, process optimization and performance improvement ˃ Leadership development, including mentoring, coaching, and talent development ˃ Instructional design and delivery, to adopt new technologies, processes, and associated changeProvide distinct expertise to clients by applying medical practice experience as a physician and administrator, complemented by healthcare informatics, change leadership and leadership developmentPartner with clients to understand an organization’s mindset and gaps in performance. Uncover needs and opportunities; present comprehensive strategies and business plans to improve cost savings, ROI, and the bottom line Create and deliver solutions by integrating workflows with information technology that are greater than the sum of their parts Fully lead the project management life cycle with the high discretion, focus, and productivityBuild client base through deep industry network and referrals

Austin, Texas, Us

Healthcare IT and Clinical Informaticist, with expertise in performance improvement, EHR optimization and physician adoption.

Albany, Ny, Us

Played instrumental role in building a new department within an academic medical center whose focus is to transform its' culture into a "learning institution". Built the curriculum for Leadership Development program by creating, curating and teaching leadership skills to clinical and non-clinical leaders. Created and taught coursework in Change Leadership/Management, Team Building and Leading Successful Teams, Emotional Intelligence, Stay Interviews, and the GROW model of coaching. I worked with subject matter experts to create and edit online and "micro learning" modules. I utilized PowerPoint, iSpring, Kahoot!, Adobe Premier Pro and Captivate to develop and present course material.Developed all post course surveys and curriculum evaluations as well as creating all analytics and data visualizations used to improve the overall program offerings.Served as Lean, Six Sigma Trainer for Distinction in Quality Leadership Program for Medical Residents. Teaching residents A3 thinking as well as concepts of teamwork, project management, leadership and adoption.Challenged with creating a new Physician Leadership Development Program for emerging physician leaders, to include strategy, systems thinking and Team building skills.Acted as internal consultant and lead in the effort to jumpstart the Telehealth program at the institution. Demonstrated understanding of technical issues and barriers to adoption, workflow analysis and redesign, project management, data collection and analytics, education and training and overall adoption of Telehealth.Transformed the workflow of Urology and Gynecology Departments to improve nursing efficiency, physician profitability and patient experience

Albany, Ny, Us

Served as physician liaison between the Providers, hospital leadership and Information Technology, to identify, develop and implement hospital-wide clinical information systems and performance improvement initiatives, aimed at elevating the clinician and patient experience.• Applied DMIAC, Six Sigma, Lean, and change management principles to achieve stakeholder and user adoption • Educated and trained incoming physician and resident staff on inpatient EHR and technology changes• Utilizing data analytics, evaluated efficacy of strategies and tactics to drive appropriate changeSelect Projects and Initiatives:Leader, designer and project manager of complete redesign of the technical and educational onboarding of the residency program to reduce gaps in credentialing and improve Residents satisfaction as their initial introduction to Albany Med. Result: Reduced incomplete credentialing and achieved 95% Resident satisfaction rate.Redesigned Neonatology department documentation process and optimize physician workflows, to meet hospital standards and capture critical data.Result: Achieved 100% adoption and dramatically improved provider satisfaction.Lean lead in the complete overhaul and implementation of the Operating Room scheduling process, to speed booking time and eliminate paper processes.Result: Improved scheduling time from 2 weeks to 2 hours with reduced errors.Spearheaded and redesigned death certificate registration and filing processing to ensure compliance with the NYS Electronic Death Registry System. Result: Recognized 100% utilization. Led transition of inpatient Psychiatry from paper to electronic documentation. Results: improved clinical workflow, quality, patient safety, and achieved HIMSS level 6 classification.Created numerous electronic clinical scoring tools from research to clinical use, including Rib Fracture Assessments, Columbia Suicide Assessment and Broset Violence Predictor.

I consulted with a prominent research oriented physician practice to improve patient flow to the research arm, while increasing practice profitability. This was done through extensive workflow analysis, financial and practice cultural assessment. The consulting engagement resulted in the practice implementing my recommendations, which improved the practice financial position, improved provider satisfaction as well as patient engagement.

Successful Podiatric Physician and Surgeon. Built and directed all operations for three offices, with up to 11 employees and two physicians,Provided the highest level of clinical and patient care, with a compassionate consultative and analytic approachAs Practice Administrator, I have develeped an expertise in process and workflow management in a medical office. I oversee and directly manage all coding, billing, collections, and reveue cycle management. Further responibilities included all human resouces, finances and lease negotiations. Began in-house electronic billing system in 1991. and integrated emerging information and communications technologies to synchronize 3 offices.Developed early template system for medical records. Added EHR system to comply with ARRA regulations and HITECH standards, and have been able to adapt the original template system to the EHR program. Successfully attesting to "Meaningful Use". I have initiated and implemented all new regulations and updates relating to the business of medical practice, including Attesting to "Meaningful Use", OSHA, HIPPA, and the Patient Protection and Affordable Care Act standards and practices.

Schenectady, Ny, Us

Anatomy and Physiology lecture and laboratory instructor in both the online Asynchronous environment as well as live in the classroom and laboratory.Prepared students for programs in nursing, Physician's Assistant and for medical schoolUtilized Blackboard LMS, McGraw-Hill Connect and Pearson Learning Systems.

Schenectady, Ny, Us

Plan and implement curriculum and educational programs for students. Communicate class content to students so that learning occurs, skills are developed and students are motivated to learn and achieve their educational objectives. Hands on one- to -one teaching in laboratory setting.

Albany, Ny, Us

Involved as Subject Matter Expert in the development of the online course “Exercise for Health” . The upper level course focuses around exercise physiology concepts and measures, and the impact of these concepts on chronic diseases and general health, both on an individual and public health basis.Adjunct instructor in Anatomy and Physiology.

Organizational Development Certified Professional, Change Management

Master Of Business Administration (Mba), Information Technology Management Focus

Doctor Of Podiatric Medicine Degree

Certificate, Healthcare Quality Residency

Cerner Cmio And Physician Leadership Certificate, Health/Health Care Administration/Management

10X10 Informatics Certificate, Informatics

Lean Six Sigma Health Care Certificate, Lean And Six Sigma Heath Care