Dr Jennifer Manuel Email & Phone Number

Sunderland, GB

Founded and built the new User-Centred System Design division in MHCLG. We work in remediation and building safety, while developing specialist capability in the department to take user-centred systems approaches to complex problems. In remediation, our team will develop a user-centred system view of remediation that will prioritise and tackle complex.

Delivering UCD projects on a large-scale modernisation and transformation programme seeking to improve frontline public health services. Supporting multiple UCD project teams to deliver user-centred solutions to a range of problems within a complex system, and developing a systems map to support transformation. Building a new user-centred design team to.

Leading system design in the Ukraine Humanitarian Taskforce. Working to ensure we consider individual policy areas, products and services as part of one holistic system, where the parts of the system interact with one another to provide an end-to-end journey for people. Crucially, taking a user-centred design lens to ensure the best experience for users.

Lead on user research in planning reform, embedding a user-centred approach into policy and implementation in planning and advocating for user needs in decision-making.Crucially, understanding the change and impact of reforms from a user perspective and to understand what user's need to implement reforms successfully. Creating a future system view of the.

Open Lab

"Re-Designing Planning Policy Processes and Embedding Technology: The Case of Neighbourhood Planning". As part of the Digital Civics Centre for Doctoral Training, my PhD focused on the ways in which digital and non-digital tools and support could be designed to better support citizens in policymaking, using the example of neighbourhood planning. I make.

Module Leader of Development Management3rd year undergraduate module on BA Urban Planning20 credit module key to RTPI accreditationFocuses on developing knowledge of planning law, procedures and the practical evaluation of planning issues readying students for professional life. I develop and deliver lecture content, interactive workshops to apply.

Shaping Towns and Cities 1st year undergraduate module on BA Urban Planning Leading seminar groups through the study skills element of the module to set a foundation for students to move through academic life. The seminars focus on critical reading, analysing academic texts across multiple sources, building an argument, and appropriate referencing..

Worked with the Global Urban Research Unit (GURU) to develop and design their 25th anniversary brochure, celebrating the achievements and work of the research group. Liaising and working alongside GURU’s Director and other GURU members to collect information and images, as well as admin support staff to organise production. Developed and designed materials.

Planning Processes1st year undergraduate module on BA Urban PlanningSupporting students to think about the basic processes involved in the planning system to assess development and create places. Leading interactive sessions, drop-in support sessions, and answering queries related to assessments.

Interaction Design Module as part of the Masters of Research in Digital CivicsSupported the module through the use of neighbourhood planning as a case study for the assignment. Led lectures to demonstrate the use of Bootlegger, a participatory video tool, and to provide the context of neighbourhood planning to students unfamiliar with the discipline of.

Digital Civics2nd year undergraduate module on BA Urban PlanningSupported this new module through the development of seminar content to lead students through a technology design process with real-world clients. The module focused on bringing together learning from the field of Human-Computer Interaction (HCI) with Urban Planning. I led seminars, delivering.

Digital CivicsModule as part of the Masters of Research in Digital CivicsSpeaking to students in a seminar format providing information and answering questions about my MRes and PhD projects to show the relation to Digital Civics and the considerations of using technology in neighbourhood planning

Freelance work for a number of clients primarily in two fields: planning and graphic design. I have delivered reports, conservation statements, and community publications focused on heritage regeneration for planning clients, carrying out all research, writing and design work. In addition, I have designed a range of products for businesses and personal.

Understanding Sustainable Development2nd year undergraduate module on BA Urban Planning Working alongside other staff to mark assessments with a focus on land use and transport.

Newcastle Upon Tyne, United Kingdom

I worked full time for Involve North East who are experts in innovative and practical involvement. I worked with patients, communities and harder to reach groups to gain the insight needed to design the best, most responsive and cost-effective services. My role was to plan the research relating to specific health topics or service pathways including.

I assisted with the involvement of local people in their local health and social care services to inform service delivery. I spoke to harder to reach communities and specific interest groups about their health and the services they used to elicit rich data for the research project. I managed the e-news and assisted in the Better Health at Work Award as.

Led and supporting the delivery of planning and heritage projects, specialising in projects related to community engagement. Supported one of the first 17 neighbourhood planning frontrunners - supported engagement, facilitating community priorities, advising groups through a complex process, ensuring final plan was delivered. Delivered grant funding bids.

I assisted in a wide range of projects in the planning and heritage sector, including the development of large funding bids for heritage-led regeneration schemes and delivery of community consultation events. I developed and assisted with a £1.9 million Heritage Lottery Fund Townscape Heritage Initiative bid, including project managing the compilation of.

Master’S Degree, Mres In Digital Civics, Distinction

Studied: Digital Civics, HCI, Research Methods, Interaction Design, Technology for Digital Civics. My main research project was working.

Master’S Degree, Town Planning

Conversion of Diploma to Masters through a dissertation which explored the challenges faced by town planners when carrying out engagement.

Postgraduate Diploma In Town Planning, Pass With Distinction

The Postgraduate Diploma provided the opportunity to work with clients on live projects as well as carry out research to inform the need.

Ba Town Planning, 2:1