Developed e-Learning consulting firm specializing in microlearning, module-based training, learning path development, ILT and VILT training. • Collaborate with clients in developing eLearning courses, programs, and virtual training that increases productivity, improves and tracks analytics.• Converted source material into appropriate eLearning assets utilizing authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, Camtasia, Vyond, and Lectora Inspire.• Utilized custom avatars, voiceover, animation, whiteboarding, AI, and virtual reality to develop content for onboarding, software product training, and assessment implementing various training formats and knowledge checks. • Designed and developed end-to-end eLearning training and rapid development modules incorporating effective learning strategies for global audiences.• Assessed, designed, and managed targeted training opportunities including quick reference guides (QRGs), custom gamification, WIIFM videos, How-To videos, mobile learning, learning apps, testing, and certifications.

Developed five ILT training sessions for Wealth Managers and Business Bankers for Healthcare clients.• Created five Instructor-Led training sessions, Creating Value Through Partnerships, focused on Value, Alignment, Approach, Teamwork, and Core Competencies.• Developed custom facilitator guides, participant guides, and presentation decks for each session.• Developed eLearning from content produced by Wealth Management and Business Banking Line of Business for various systems, videos, processes, and procedures.• Attended weekly Microsoft Teams meetings with Project Managers and Subject-Matter Experts (SMEs).• Presented CVTP prototypes during team reviews via Microsoft Teams and Zoom.

Developed, designed, and packaged custom scripting, storyboards, and animated videos in Vyond authoring tool for IPS end users.• Developed custom scripting, storyboards, and 2.5 animated videos in Affect Effects for IPS overview series videos. • Developed testimonial videos in Adobe Premier Pro for Amgen’s key leaders.• Developed Articulate Storyline and Rise modules for IPS overview, Attended weekly WebEx meetings with Project Managers and Subject-Matter Experts (SMEs).• Presented eLearning course and video storyboards and prototypes during project manager reviews for product management team via WebEx.

Developed custom training assets for software product training for end users and trainers.• Created Train-the-Trainer, end-user workbooks, and training decks for SABRe virtual instructor led (VILT) and eLearning projects.• Developed Vyond animated WIIFM video and VILT-custom training deck for Ops-ARC software R1.2 release.• Developed Persona Packets, User Guides, and QRGs to support CABS R2.0 release.• Developed, designed, and packaged custom presentations in Canva authoring tool for SABRe product managers, SMEs, trainers, and end users.• Attended weekly Microsoft Teams meetings with Project Managers and Subject-Matter Experts (SMEs).• Presented eLearning course prototype during product manager reviews for product management team via Microsoft Teams.

Migrated core eLearning training courses for client - Google.• Created and redeveloped various eLearning products for training and development for 3-month QEW Refresh project.• Developed, designed, and packaged custom eLearning courses in Evolve authoring tool for Google’s SMEs and client team.• Attended weekly Google Hangouts meetings with Project Manager and Subject-Matter Experts (SMEs).• Migrated course content from PowerPoint presentations into Google approved prototype.• Communicated with team utilizing Google approved Asana communication tool.

Developed core Annual Enrollment training for Cigna’s Internal and External teams.• Created and redeveloped various eLearning courses for training and development for Annual Enrollment Periods, Low Income Subsidy, Sales and Marketing Handbook, and the Sales Manager Huddle eLearning projects.• Developed, designed, and packaged custom eLearning courses in Articulate Storyline and Rise 360 authoring tools for Cigna’s Internal, External, and product development teams.• Attended weekly Microsoft Teams meetings with Project Manager and Subject-Matter Experts (SMEs).• Presented eLearning course prototypes during internal reviews for Cigna’s sales teams via Review 360.

Developed core eLearning training course for client – Federal Aviation Administration (FAA).• Created and redeveloped various eLearning products for training and development for SWIMM, STDDS, Terminal, AIR eLearning projects.• Developed, designed, and packaged custom storyboards in Articulate Rise 360 authoring tool for FAA’s SMEs and client team.• Attended weekly Microsoft Teams meetings with Project Manager and Subject-Matter Experts (SMEs).• Presented eLearning course prototype during client reviews for FAA client team via Microsoft Teams.• Cleared for FAA Public Trust security clearance.

Design and developed 18 training modules in Articulate Storyline 360 including: Access Control, Authentication, Accountability, Authorization, Data Classification, and Data Handling for Amazon’s Info Security University.• Developed three animated video series: First-Time Manager, Earn Trust, and Communication using Vyond software for Amazon’s management training program.• Reengineered One-way door course storyboard for eLearning course development for implementation into Amazon’s eLearning platform AWS.• Design components including chunking content material, knowledge checks, videos, infographics, scenarios, and use cases.• Conducted development of deliverables using Amazon’s Work Doc’s environment.

Designed detailed design documents (DDDs), high-level design plan (HLDs), and storyboards for client – Bank of America (BOFA).• Researched and developed in-depth virtual instructor-led training modules for BOFA’s ACS Chat Agents.• Researched and developed in-depth detailed design documents and storyboards for BOFA’s Cyber Ambassador Program.• Designed and developed modules, documents, and storyboards based on weekly meetings with BOFA’S SME team and existing BOFA training content.• Design components including chunking content material, teach back activities, scavenger hunts, knowledge checks, videos, infographics, break-out groups, scenarios, and use cases.• Conducted development of deliverables using BOFA’s hosted virtual desktop environment.

Developed core content for client - Department of Veterans Affairs online platforms: MBMS Cemetery Management (CeRRT) and Salesforce (CaMEO). • Researched and developed e-learning training materials for Department of Veterans Affairs Washington DC administrators and trainers.• Participated in Daily Internal MBMS Scrum Meetings led by Scrum Master to discuss daily tasking using Kanban Board and Agile methodologies. • Developed, designed, and packaged CeRRT Train-the-Trainer webinars, CaMEO training scenarios, and CeRRT and CaMEO User Guides required to complete assigned Stories, Sprint Tasking, and Content Updates.

Developed core content for client - Federal Emergency Management Agency (FEMA) • Researched and developed e-learning training materials for Federal Emergency Management Agency Washington DC administrators and trainers.• Developed, designed, and packaged FEMA webinars, FEMA training scenarios, and FEMA Instructor and Student Guides required to complete assigned Stories, Sprint Tasking, and Content Updates.

Instructed Public Relations courses leading to the successful completion of the PR Certification at UVA • Served as course developer and instructional designer for three credit courses including: Introduction to Public Relations, Branding Through Public Relations, and Image Management • Utilized Sakai Virtual Platform to facilitate each course • Mentored both traditional and non-traditional students new to the Sakai classroom

Developed core online Marketing Courses for undergraduate degree programs for John Chambers College of Business and Economics. • Researched and developed Marketing specialization courses for deployment in eCampus using Blackboard. • Coordinated with the Department Chair, Core Faculty, and Instructional Design team with the creation, development, and implementation of B.S. Marketing online courses in support of online program development. • Created and packaged milestone blueprints and modular storyboards for required weekly modules, instructor guide, course planning matrix, and credit hour guide

Developed core Data Visualization Courses for undergraduate and graduate degree programs for Providence Online Education. • Researched and developed Digital Media specialization courses for deployment in Blackboard.• Assisted the instructional technologist with the creation, development, and implementation of MBA and B.S. Digital Media online courses in support of online program development. • Created and packaged themes and content for required weekly modules, instructor guide, course planning matrix, and credit hour guide.

Developed core online curriculum for Master of Business Administration and undergraduate Digital Communication degree programs for ORU Online and Lifelong Learning and the College of Business. • Researched and developed Marketing MBA specialization courses, Integrated Marketing Communications, International Marketing, Internet Marketing, Sales and Sales Management, Retail Management for deployment in Moodle. • Assisted the Associate Dean and instructional design team with the creation, development, and implementation of MBA and B.S. Digital Communication online courses in support of online program development. • Researched and developed B.S. Digital Communications courses, Digital Society, Digital Composition, Digital Newswriting, Digital Photography, Digital Storytelling, Web Design, Cross-Platform Writing, Communication Research, Media Law and Ethics, Social Media Management, and Media Markets for deployment in Moodle.

Served as course developer and E-Learning expert for development of SSBE Faculty and Student Canvas training courses as prerequisites for admission into the Stetson School of Business and Economics. • Researched and prepared Stetson School of Business and Economics courses and curriculum based on Canvas software, systems, processes, procedures, and SSBE mission need. • Assessed, designed, and managed targeted training opportunities including job aids, training material, coaching tools, webinars, mobile learning, and certifications for SSBE. • Provided E-Learning instruction, training, and on-going support for Canvas online platform to both technical and non-technical faculty.

Certified Adjunct Faculty/ Course Developer Instructed Undergraduate and MBA courses leading to the successful completion of the Business Administration and Master of Business Administration program Classes taught include Principles of Marketing, International Marketing, and Marketing ManagementTeach effective marketing principles in the areas of Social Media, Global Marketing, Integrated Marketing Communication, Advertising, Branding, and Marketing Strategy Facilitated student real-world assimilation exercises to enhance theory application in the work environment Emphasize the importance of the roles of current Marketing theory and the primary functions of the marketer as well as the skills required and various techniques used to perform these functionsHighlight the development of marketing principles and their integration into modern marketing theory

Instructed courses leading to the successful completion of the Marketing and Public Relations program• Classes taught include Integrated Marketing Communications for Public Relations• Teach effective Integrated Marketing Communication and Public Relations methods as it relates to personal, professional, and academic achievement• Conduct weekly seminars with global students with real-world assimilation exercises to enhance theory application in the global work environment

Designed and instructed digital marketing and social media courses for graduate programs.• Served as course developer and instructional designer for three credit courses including: Web Marketing, Intro to Public Relations, Branding through Public Relations, and Image Management• Created personalized video for weekly Instructor perspective related to module topics.• Mentored both traditional and non-traditional students new to the Blackboard 9.2 classroom using Blackboard Collab Ultra

Served as one of ten Red-Shift Experts for E-Cornell Ivy-League studentsProvided 1-to-1 Consultation with E-Cornell student through Red-Shift online courses leading to the successful completion of the Data-Driven Marketing programCourses facilitated include: Data Driven Marketing, International Hospitality Management, Measuring Customer Preferences with Conjoint Analysis, Segmentation and Targeting with Cluster Analysis, Positioning with Perceptual Mapping, Predicting and Managing Customers' Lifetime Value, Market Response ModelingFacilitated effective Marketing methods as it relates to personal, professional, and academic achievement