Dave Kwit

Dave Kwit Email and Phone Number

Technical Support Desk O365 Lead and NEST Contract with NASA @ EMCO Technologies
Huntsville, AL, US
Dave Kwit's Location
Huntsville, Alabama, United States, United States
Dave Kwit's Contact Details

Dave Kwit personal email

n/a
About Dave Kwit

Current Responsibilities:·

Dave Kwit's Current Company Details
EMCO Technologies

Emco Technologies

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Technical Support Desk O365 Lead and NEST Contract with NASA
Huntsville, AL, US
Website:
emcotechnologies.com
Employees:
85
Dave Kwit Work Experience Details
  • Emco Technologies
    Technical Support Desk O365 Lead And Nest Contract With Nasa
    Emco Technologies
    Huntsville, Al, Us
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  • Emco Technologies
    Technical Support Desk O365 Lead/ Nest Contract With Nasa
    Emco Technologies Sep 2019 - Present
    Huntsville, Alabama, United States
    • Tier 2 technical support and O365 Lead• Contract Transition Team Member (NASA ACES to NEST) • Create and develop support documentation and procedures• Remotely Control User’s Computers using Bomgar to assist in software and instructional assistance• ServiceNow Trouble Ticketing Software used for creation of incident reporting, monitoring and tracking
    View
  • Perspecta Llc
    Tier 2 Service Desk Analyst / Nasa End User Services
    Perspecta Llc Mar 2017 - Sep 2019
    Huntsville, Alabama Area
    • Tier 2 technical support• Interim Tier 2 Lead (June 2017 – February 2018)• Contract Transition Team Member (NASA ODIN to ACES) • Create and develop support documentation and procedures• Remotely Control User’s Computers using Timbuktu and Bomgar to assist in software and instructional assistance• Service Manager7, and Service Manager 9 Trouble Ticketing Software used for creation of incident reporting, monitoring and tracking
  • Hewlett Packard Enterprise, Hpe, Dxc
    Tier 2 Service Desk Analyst / Nasa End User Services
    Hewlett Packard Enterprise, Hpe, Dxc Aug 2012 - Mar 2017
    Marshall Space Flight Center, Alabama
    • Tier 2 Support• Create and develop support documentation and procedures• Remotely Control User’s Computers using Timbuktu to assist in software and instructional assistance• Remedy and Service Manager Trouble Ticketing Software used for creation of incident reporting, monitoring and tracking
  • Emco Technologies
    Tier 2 Service Desk Analyst / Nasa End User Services
    Emco Technologies Sep 2011 - Jul 2012
    Marshall Space Flight Center, Alabama
    (for HP Enterprise Services / U.S. Public Sector)Responsibilities:• Contract Transition Team Member for Tier 2 Support• Create and develop support documentation and procedures• Remotely Control User’s Computers using Timbuktu to assist in software and instructional assistance• Remedy and Service Manager Trouble Ticketing Software used for creation of incident reporting, monitoring and tracking
    View
  • Emco Technologies
    Nasa Help Desk Priority Manager
    Emco Technologies Nov 2005 - Sep 2011
    Marshall Space Flight Center, Alabama
    (for Lockheed Martin)• NASA Centers IT Help Desk Priority Manager• Call Queue Employee Management• Liason Between Jet Propulsion Laboratory (JPL) and Help Desk• Remote Access Administration• Remotely Control User’s Computers• Monitor Network Devices for Outages • Remedy Trouble Ticketing Software
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  • Amtech
    Desktop / Network Support
    Amtech May 2002 - Apr 2005
    • Refresh / Upgrade Computers• Computer Repair• Software Installation & Deployment• Network Support• Technical / Application Support
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  • Technical Micronics Control
    Database Administrator
    Technical Micronics Control Mar 1998 - May 2002
    • Access Database Support / Administration• Train New Employees in the use of Databases • Hardware / Software Support• Network Troubleshooting / Repair• PC Repair

Dave Kwit Skills

Help Desk Support Linux Remote Support Active Directory Windows Software Installation Troubleshooting Bomgar Remote Support System Administration Mac Microsoft Office Bmc Remedy Network Administration Timbuktu Remote Support Rsa Securid Pgp Security Rsa Security Remote Desktop Pki

Dave Kwit Education Details

Frequently Asked Questions about Dave Kwit

What company does Dave Kwit work for?

Dave Kwit works for Emco Technologies

What is Dave Kwit's role at the current company?

Dave Kwit's current role is Technical Support Desk O365 Lead and NEST Contract with NASA.

What is Dave Kwit's email address?

Dave Kwit's email address is da****@****cta.com

What schools did Dave Kwit attend?

Dave Kwit attended Athens State University, Calhoun Community College.

What skills is Dave Kwit known for?

Dave Kwit has skills like Help Desk Support, Linux, Remote Support, Active Directory, Windows, Software Installation, Troubleshooting, Bomgar Remote Support, System Administration, Mac, Microsoft Office, Bmc Remedy.

Who are Dave Kwit's colleagues?

Dave Kwit's colleagues are Muhammad Hafeez, Arthur Henley, Randy Smith, John Smith, Deborah Leblanc, Hernan Máquina, Juan Clemente Pérez Velasco.

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