Lauren Castle, Pharmd, Ms, Afmc Email and Phone Number

The Functional Medicine Pharmacists Alliance (FMPhA) unites pharmacists, practitioners, patients, and organizations in our mission to integrate pharmacists into the practice of Functional Medicine, and Functional Medicine into profession of pharmacy.

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Staff pharmacist (24 hours / week). Hourly PRN 7/29/23 - 8/25/23.

Content creator (@DrLaurenCastle) for Walmart's My Local Social (store Facebook pages) and Spotlight Influencer programs (Facebook and Instagram).Featured in: Walmart World Magazine, Walmart Radio, Shareholders 2019, Walmart TikTok, Walmart Pinterest.

I lead a team of 11 Walmart Pharmacies and Vision Centers, with 22 direct reports and approximately 200 H&W associates.

Special Project Assignment focused on nutrition initiatives for Walmart Health & Wellness.

Develops and implements direct patient care strategy and clinical pharmacy programs for the marketDrives compliance in the delivery of clinical pharmacy servicesEnsures continuous quality improvement in patient care and pharmacy clinical servicesProvides expertise, resources, and support to pharmacists and field leadership

Held two off-site immunization clinics in the communityParticipated in four in-store health fairs to provide lead testing for childrenProvided on-going education to the community about mitigating the effects of lead toxicity during the Flint Water CrisisRepresented Walmart at APhA2016, OPA Anuual Conference, and MPA Annual Convention and Exposition

Began work on a diabetes pilot project. Ensured compliance to new pharmacy technician licensing regulations.Improved adherence to standard operating procedures and company policies.Exceeded immunization sales goal, raised customer experience score, and grew Rx count. Participated in 2015 Intern Summit in Ann Arbor, MI to help inspire and motivate interns.Represented Walmart at the 2015 Wayne State University Career Fair, APhA2015, OPA Annual Conference, and MPA Annual Convention and Exposition

Staff pharmacist at Livonia (south) store #2631.

Description:Provides pharmaceutical care to CustomersDrives sales and profit in the Pharmacy and OTC areasOversees the implementation of and participates in community outreach programsProvides supervision and development opportunities for Associates in assigned areasEnsures compliance with Company and legal policies, and confidentiality of informationModels, enforces, and provides direction and guidance to Associates on proper Customer serviceAdditional Responsibilities:• MTM Champion, Market 244 - Gave Powerpoint presentation on MTM to pharmacists at annual pharmacy manager meeting, sent out weekly progress updates, served as a point person for any questions related to MTM• CMR Champion, Market 244 - Coordinated pharmacist schedules to provide CMR appointments, traveled to stores to train pharmacists to perform CMRs• Preceptor for a Pre-Graduate intern in the Walmart Pharmacy Summer Internship program• Assisted Regional Talent Specialist at 2014 Ohio Pharmacist Association Trade Show and 2014 Ohio Northern University Pharmacy Phest Picnic, ONU Career Fair, University of Toledo Career Fair, and Cedarville University Career Fair

Description:Provided pharmaceutical care to Customers, including processing and accurately dispensing prescription orders, counseling Customers regarding health care and prescription medication needs, maintaining confidential information, maintaining controlled medication and required documentation.Additional Responsibilities: • DME Market Champion - answered questions and gave conference call updates during DME (Durable Medical Equipment) roll-out, ensured compliance with Medicare policies for proper dispensing• Continually shared best practices with MHWD and from store to store regarding patient care and operations• Assisted Regional Talent Specialist in recruiting and interviewing students at 2013 Ohio Northern University Pharmacy Career Fair

• Worked at all 12 stores in Market 244 to assist pharmacy managers with projects, including health fairs, doctor detailing, compliance checklists, and a store grand re-opening• Assisted MHWD during the Summer Intern Luncheon by leading the pre-grad interns in a Model Assesment, helping with a pharmacy inventory, and presenting "Five Tips for Making the Most of Your Walmart Pharmacy Internship"

Daily Duties:• Completed the 2011 and 2012 Pharmacy Intern Training Manual and Weekly Conference Call Series• Counseled patients with pharmacist supervision and assisted in OTC selection• Prepared pharmaceutical compounds and mixed prescription suspensions• Transcribed phone-in prescriptions from doctor’s offices and IVR system• Ensured confidentiality of information, documentation, and assigned records• Maintained the pharmacy area in accordance with company policiesAdditional Opportunities:• Assisted Pharmacy Manager in monthly compliance checks• Shadowed Market Health and Wellness Director during a pharmacy and vision center tour• Traveled with another Market Health and Wellness Director during end of the year market tour• Assisted Regional Talent Specialist at 2012 & 2013 Ohio Pharmacist Association Trade Show and 2012 Ohio Northern University Pharmacy Career Fair• Helped train new interns at two other Walmart Pharmacies• Submitted My Walmart Story which was featured in the Home Office Notices• Visited 15 local physician offices for doctor detailing, including the Joslin Diabetes Center which resulted in a follow up visit with the MHWD and donation of Relion Prime meters for patients• Helped organize two store health fairs on sun safety in conjunction with the Vision Center• Created a Health & Wellness bulletin board in the associate lounge at two stores• Conducted four employee educational events on medication adherence, diabetes, blood pressure, and nutrition• Selected by MHWD to create a Lung Cancer Health Fair Toolkit

After serving as a Walmart Social Champ in stores since 2016, and as one of the first Walmart Ambassadors since 2019, I took the leap and joined the Brand Networks team in 2020. BN is the trusted vendor powering Walmart Local Social Media. I support Walmart Social Champs across the country through both the My Local Social app that enables associates to post to Facebook, Instagram and Snapchat on behalf of the 4,700+ Walmart stores, as well as the Spotlight app which is Walmart's Official Associate Ambassador Program with over 1,300 associates enrolled.

Provided administrative assistance and project support for nuclear engineering projects: 2008 Independent Spent Fuel Storage Installation (ISFSI)2009 As-Built Replacement Installation Documentation (ARID)2010 Nuclear Projects Quick-Hit AnalysisLearned about the regulatory process, root cause analysis methodology, and human performance tools which have translated into a greater appreciation for compliance practices and understanding of medication safety in the profession of pharmacy.

Previously known as Professional Village Pharmacy• Counseled patients on prescriptions and OTCs with pharmacist supervision• Process and fill prescriptions• Shadowed in the compounding pharmacy and learned to compound dosage forms such as creams, suspension, and capsules• Shadowed in the long term care pharmacy to learn about consulting and unit dose packaging• Prepared and received McKesson inventory orders• Transcribed phone-in prescriptions from doctor’s offices• Developed a customer satisfaction survey• Created a marketing campaign for Zostavax immunizations, including bag stuffers and flyers• Wrote a Managerial Recommendation summary to improve work flow and efficiency in the pharmacy