My team was conveyed in a divestiture, so I have chosen to delve back into the individual contributor role for now. I am focused on the Health and Wellness areas for Kroger Technology's Enterprise Technology Divisions. My role is to bridge the gaps between Corporate Technology teams, local on site technology teams, and the Health and Wellness business by facilitating projects, policies, and expectations between business units.

Manager, Health and Wellness Division Technology

Manager, Health and Wellness DevOps

Performs functions to lead and support the IT Service Desk team in incident response, business support, and improvement to users and devices across the enterprise.Leads communication and coordination efforts across different dimensions of the team. Develops approaches to improve collaboration of Service Desk across all locations and maintains a close relationship with other IT teams within the enterprise.

Troubleshooting issues with user workstations, pharmacy software, networking equipment, etc. Coordinate with Vendors for internet, phone, and software services. Maintain server room and networking closets. Create and deploy images for new user workstations customized with needed software. Coordinate projects within the corporation such as Disaster Recovery plans and System Migrations. Work with Active Directory creating and maintaining users, groups, and security profiles. Support over… Show more Troubleshooting issues with user workstations, pharmacy software, networking equipment, etc. Coordinate with Vendors for internet, phone, and software services. Maintain server room and networking closets. Create and deploy images for new user workstations customized with needed software. Coordinate projects within the corporation such as Disaster Recovery plans and System Migrations. Work with Active Directory creating and maintaining users, groups, and security profiles. Support over 130 users on Citrix, Windows, Office 2013, ServiceNow, and our Pharmacy Software. Maintain and configure printers on corporate Print Servers. Show less

I head the technician side of a large contract to replace existing computers with new computers. I am in charge of imaging the new computers, installing and connecting them into an existing network, troubleshooting install, and doing all warranty work on the installed machines.

Troubleshoot, Repair, Upgrade, and Install computers.

Worked with PeopleCode and SQL to develop new aspects of a personnel program along with editing existing components to fit current needs.