Dr. Markus Müller Email & Phone Number

Europe

• Project responsible and representative for Galileo Group AG during several successful implementations of Congima CCM and Congima DEVSYNC• Key Account Management• Drawing up offers and contracts• Sales and after sales activities in the Conigma CCM environment• On-site sales activities together with off-shore partner• Accountable and Project Lead for coaching and implementation of a SAP Customer Competence Center• Definition and implementation of IT quality processes• Analysis, preparation and creation of management reports

• Contact for the executive board in case of questions about IT-topics• Representative in companywide IT-meetings and contact person for the business unit and branch offices (global)• Development and launch of new business processes, as well as improvement of existing processes, based on company’s business strategy• Analysis of CRM-Systems • Contract review

• Responsible for the release and maintenance strategy for all applications in the area of SAP BusinessObjects GRC and EPM• Regular top-management consultancy for all questions about the release and maintenance strategy• Project leader during post merger integrations• Responsible for the official release brochure for SAP BusinessObjects GRC and EPM applications• Responsible for the implementation of internal quality standards and setup of an internal quality reporting

• QM-Project leader for SAP BI Content development, correction and tests• Release and support package planning for SAP BI Content• Project lead for a tool development in the BI Content environment• Sub-Project leader during post merger integrations

• CRM Mobile implementation and upgrade projects• Database migrations

Phd, Chemistry

Activities and Societies: PhD Thesis at the Institut für Molekulare Medizin und Zellforschung der Universität Freiburg i. Br., Germany

Education record