Martin Ignatovski, Ph.D.

Martin Ignatovski, Ph.D. Email and Phone Number

CTO & CIO of the Year Winner | Published Author | Speaker @ Lightning Step Technologies
Martin Ignatovski, Ph.D.'s Location
Los Angeles Metropolitan Area, United States, United States
About Martin Ignatovski, Ph.D.

I specialize in guiding digital transformations in the global technology sector, strongly emphasizing innovation, operational excellence, and cutting-edge product and software engineering and development. My approach melds technical acumen with a creative mindset to craft solutions that bolster system security and compliance and drive meaningful change in operational efficiency and overall performance.Throughout my career, I’ve enjoyed steering companies toward significantly enhanced valuations by developing innovative products and software solutions that achieve sustainable growth. My work in technology merges the latest advances in data science, artificial intelligence (AI), and machine learning (ML), paving the way for solutions that solve complex challenges and open new avenues for business.I take great pride in upholding the highest standards in compliance and cybersecurity, establishing my employers as trusted global players in the healthcare tech landscape. My comprehensive understanding of regulations and standards has been key in navigating the complexities of the global market, ensuring seamless customer experiences even amid complex mergers and integrations.As a leader, I am dedicated to building and nurturing high-performing global teams as diverse as they are talented. I align team members with the company’s mission and vision through a philosophy rooted in servant leadership. My focus is always on fostering corporate cultures that inspire excellence and internal growth and empower teams to take an active role in product and software innovation.With a strong educational background that includes a Ph.D. in Cybersecurity Leadership, an MBA, an MS in IT, and a BS in Telecommunications Engineering, I am committed to lifelong learning and community contribution. I've shared my expertise and insights through publications and presentations at esteemed industry journals and conferences worldwide.In summary, my passion lies in driving excellence beyond just organizational goals. I aim to impact the industry substantially, enrich corporate cultures, and contribute to academic research. As I look forward to future opportunities, I am particularly excited about spearheading more groundbreaking initiatives in the technology sector.

Martin Ignatovski, Ph.D.'s Current Company Details
Lightning Step Technologies

Lightning Step Technologies

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CTO & CIO of the Year Winner | Published Author | Speaker
Martin Ignatovski, Ph.D. Work Experience Details
  • Lightning Step Technologies
    Chief Technology Officer | Chief Product Officer | Chief Information Officer
    Lightning Step Technologies Oct 2023 - Present
    Houston, Tx, Us
    Lightning Step has built a team with over 100 years of collective experience in the behavioral health and addiction treatment field. We are committed to relieving the administrative burden so our customers can focus on patient outcomes.
  • Simplepractice
    Chief Information Officer
    Simplepractice Oct 2019 - Oct 2023
    Santa Monica, California, Us
    Spearheaded delivery of product capabilities, data analytics, and process automation for mental/behavioral health clinicians while guiding profound digital transformation. Set and execute a bold new vision for our product development, information technology (IT), infrastructure, cybersecurity, mobile technology, regulatory healthcare compliance, data, and fraud/underwriting functions. Optimize products, enterprise software architecture, and end-user support for internal staff. Key Highlights:► Deploying unique customer-centric product features and aligning business with technology objectives that led to raising the company’s valuation from less than $100M to $2B in less than four years.► Drove 44%+ year-over-year (YoY) ARR growth for four straight years by devising new offerings that focused on customer value, driving business revenue► Boosted annual recurring revenues (ARR) of $20M+, by increasing product trials to paid conversions using internally developed AI and ML models.► Improved customers’/clients' practices and increased revenues by generating insights based on data analytics and machine learning. Empowered clinicians to enhance patient outcomes and quality of care.► Prevented millions in annual losses by installing fraud detection/prevention/mitigation, Know Your Customer (KYC), and Know Your Business (KYB) processes for new account subscriptions► Positioned the organization to be among the most trusted companies industry-wide, gaining a competitive advantage as the first healthcare technology company to obtain HITRUST and PCI certifications in the mental and behavioral space.► Led a team of over 200 employees globally across three continents and 7 countries.► Recognized as 2023 CIO/CTO of the Year, 2023 IT Audit Team of the Year, 2023 and 2022 CIO of the Year Finalist for Southern California and featured in The National CIO Review’s CIO Spotlight
  • Eye Care Leaders
    Chief Information Officer | Chief Technology Officer | Chief Compliance Officer
    Eye Care Leaders May 2016 - Oct 2019
    Durham, North Carolina, Us
    Leading 375+ employees across 13 countries on 5 continents, I oversaw the entire product and technology stack, including software engineering and development, product management, IT, infrastructure, security, compliance, and data. Devised impactful acquisition strategy for inorganic market share growth and led due diligence efforts for all mergers and acquisitions (M&A). Architected industry-leading SaaS solutions.Key Highlights:► Successfully merging diverse technologies from 14 disparate product companies and 20+ medical practices with minimal downtime. Building a universal architecture for all solutions and ensuring a seamless customer experience (CX).► Through innovation and product-led growth, boosted sales by over 65% year over year.► By instilling a customer-first mindset and fostering a culture of accountability, I led the company to a staggering 300% increase in annual revenue within just 3 years.► Improving EBITDA 40% by creating a new global team structure.► Accelerating efficiency 45% by restructuring the DevOps team.► Growing annual client revenues after acquiring revenue cycle management (RCM) organizations that delivered value-added back-end office solutions.► Boosting annual revenue by 15%+ by securing Veteran’s Administration (VA) contract. Achieving FedRamp certification to secure government contracts.► Delivering 97% of projects on time and 99% within budget, with all projects meeting or exceeding product usability, features, and functionality expectations.► Driving profit increase within the first year of hire by leading a complete digital transformation.► Enabling the company to achieve HITRUST, PCI, and SOC-2 certifications - industry firsts.► Implementing a universal risk management framework based on GRC standards for 40 business units with a combined 4.5K employees worldwide.
  • Cocentrix
    Sr. Vice President Technical Operations | Chief Information Security Officer (Ciso)
    Cocentrix Oct 2013 - Apr 2016
    Sarasota, Fl, Us
    Led teams that designed behavioral and developmental health technology solutions. Steered the corporate strategic planning process, established the Security Governance Board, and mitigated risk by introducing security/compliance measures, such as internal audits and controls. While providing exceptional project management for implementations, maximized on-budget/on-time deliveries.Key Highlights:► Turning around the company, repositioning it for its successful sale after fueling rapid growth and restoring profitability.► Expanding the team from 0 to 29 employees and generating significant profit. Increasing revenue and referral business by improving CX and resolving long-standing customer technology issues. Building an efficient organization with a stronger focus on the customer.► Re-architecting a 30-year-old system, transforming it into a new SaaS-based model. Moving the system from existing servers to an Azure cloud-based infrastructure. ► Completely revamping technology operations/services for the company and its clients.► Reducing user license costs by 45% and lowering system costs 38%+ by increasing efficiency across internal data centers. Deploying ITIL and COBIT frameworks, standardizing reporting processes, and streamlining data integration/migration.► Optimizing system uptime, software development speed, and operational efficiency by introducing Agile methods, Microsoft Dynamics CRM, and IaaC structure.
  • Marnet
    Sr. Director Of It, Engineering, And Security Operations
    Marnet Jun 2006 - Oct 2013
    Optimized IT operations, product development, and security functions as a trusted subject-matter expert (SME) for IT and software engineering. By implementing critical electronic health record (EHR) and practice management (PM) software, enabled physician offices to consolidate within hospital network systems. Played a senior leadership role during the ultimate sale of the company.Key highlights:► Outpacing industry competition for quality and cost-effectiveness by modernizing implementation techniques and client security practices. Implementing ITIL/COBIT frameworks and championing an Agile approach.► Opening a robust pipeline of finance, healthcare, and government clients after developing a new risk assessment market model.► Slashing client expenses 25% by creating enterprise solutions that significantly improved process efficiency and resource allocation.► Building, mentoring, and coaching a collaborative team of high performers that delivered all projects on time and within budget.

Martin Ignatovski, Ph.D. Education Details

  • Capitol Technology University
    Capitol Technology University
    Cybersecurity Leadership
  • University Of Wisconsin Mba Consortium
    University Of Wisconsin Mba Consortium
    Master Of Business Administration - Mba
  • Valparaiso University
    Valparaiso University
    Information Technology
  • Ss. Cyril And Methodius University
    Ss. Cyril And Methodius University
    Telecommunications Engineering

Frequently Asked Questions about Martin Ignatovski, Ph.D.

What company does Martin Ignatovski, Ph.D. work for?

Martin Ignatovski, Ph.D. works for Lightning Step Technologies

What is Martin Ignatovski, Ph.D.'s role at the current company?

Martin Ignatovski, Ph.D.'s current role is CTO & CIO of the Year Winner | Published Author | Speaker.

What schools did Martin Ignatovski, Ph.D. attend?

Martin Ignatovski, Ph.D. attended Capitol Technology University, University Of Wisconsin Mba Consortium, Valparaiso University, Ss. Cyril And Methodius University.

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