I'm a COO | Healthcare Executive who provides visionary leadership in directing operations and client care, primarily in the substance abuse and mental health space. I have proven performance in achieving objectives consistent with the organization’s mission, vision, and strategic plan.What I do is develop and implement innovative programs that drive organizational growth and enhance the patient experience. I am a change agent who is well-versed in both launching and turning around healthcare operations, garnering consensus among senior leadership, and engaging staff in improving patient care, productivity, and quality.The added value I bring to the table is that I exhibit a respected public face of an organization and am dynamic when representing a healthcare system in different settings, before regulators, community partners, and other audiences.»»» EXPERTISE »»»☑ Healthcare Operations Leadership☑ Behavioral Health System Management☑ Multi-Site Program Management☑ Strategic Planning☑ Policy and Procedure Development☑ Change Leadership☑ Regulatory Compliance☑ Quality Assurance☑ Risk Mitigation☑ Audit / Appeals Management☑ Financial Management☑ Project Management☑ Process Improvement☑ Staff Management☑ Leadership Development