David Miller Email & Phone Number

* PEOPLE * PROCESS * TECHNOLOGY * DATA *I am fascinated by the enormous potential possible through using the right combination of these things to transform how we work, how we deliver beneficial outcomes for our customers and how we realise great business results. I have spent my career learning and refining the skills needed as a leader to realise this potential and help deliver transformation that ultimately enriches people’s lives. Passionate about emerging technologies and approaches that can help deliver these transformations in a way that also enriches the planet. I have achieved success in a number of different countries (South Africa, UK, Australia) across a number of different industries (media, telco, utilities, mining), working in a number of different functions (Sales, Finance, Marketing, IT) and leading teams - small (5) and large (+150) - of some of the most talented professionals around.What excites me is seeing what is possible when you get it right. I have been privileged to play a key role in some spectacularly successful programs:- Created Australia-first Contextual Advertising Platform (7CAP) on commercial broadcast TV using advanced data science and analytics- Created Red Fusion data function at Seven West Media from scratch and turned it into a multi-million-dollar revenue generating function enabling integrated data-driven sales and marketing, delivering business intelligence insights to hundreds of users every day, and providing millions of AI-enabled content recommendations - Created and delivered Customer Network Experience Program at VHA that implemented a large-scale big data capability enabling powerful new analytical insights to drive significant improvements in customer experience and improve retention- Delivered +$20m ECO Program at VHA that implemented a fully integrated, best-of-breed Business Intelligence ecosystem enabling with deep analytical insights that helped drive actions to stem customer loss and start turning the company around from a loss-making position - Customer Profile Program at 3 that implemented a new Customer Data Warehouse- Companion UK program which implemented a new customer-oriented business model at O2 underpinned by a new end-to-end IT stack- GPRS Program at BT Cellnet that enabled the launch of the world's first commercial proposition for 2.5G and earned awards for the fastest implementation of a new billing system

Listed skills include Business Intelligence, Data Warehousing, Telecommunications, Business Analysis, and 20 others.