Non-Profit Board of Directors

Organization lead for business consulting, management consulting, coaching and mentoring. Oversight of entire scope of organization operations.

Member at large - Executive CommitteeMember - Non-Profit Board of Directors and Finance Committee

Executive leadership of largest health system in the Huron/Sanilac/Tuscola county region of Michigan. Includes leadership of Critical Access Hospital, several medical clinics, three long-term care facilities, pharmacies, ambulance service, and many other related services in a fully integrated continuum of care. Served as hospital representative to numerous committees and groups within the local committee and the state of Michigan. Represented organization in local events and initiatives.

Executive lead for all business and clinical operations, overseeing the residential program, rehabilitation, quality, compliance, and emergency management. Leader for organization-wide performance improvement initiatives as well as managed all project management and process improvement initiatives. Managed finance, budgeting, human resources, recruiting, regulatory compliance, and marketing functions. Chair of Emergency Management, OHSA, Research, Policy, and Leadership Committees. Executive lead for compliance, regulatory affairs, and risk management. Created and implementing corporation-wide mentorship program.

Directed all business and clinical operations, overseeing the residential program, rehabilitation, quality, compliance, and emergency management. Leader for organization-wide performance improvement initiatives as well as managed all project management and process improvement initiatives. Managed finance, budgeting, human resources, recruiting, regulatory compliance, and marketing functions. Chair of Emergency Management, OHSA, Research, Policy, and Leadership Committees. Executive lead for compliance, regulatory affairs, and risk management.• Reduced voluntary leadership turnover from 32% annually to 0% and sustained for over 1 ½ years.• Reduced outpatient cancellation rates by 52%.• Reduced contract therapy utilization by 95%• Achieved three year CARF accreditation with perfect quality and safety audit scores.• Improved staff engagement scores by 35%• Increased referral sources by 40% by redesigning marketing and business development operations.

Outpatient Physical Therapy Program Site Surveyor

Directed adult clinical services operations, overseeing the cancer center, radiation oncology, rehabilitation, orthopedic surgery, vascular surgery, neurosurgery, internal medicine, and medical affairs departments. Spearheaded hospital-wide performance improvement initiatives and managed the PMO and Lean Daily Management. Managed finance, budgeting, human resources, recruiting, regulatory compliance, and marketing functions. Designed and implemented OPPE and FPPE competency system and procedures. Served as Interim COO.• Nominated for corporate COO succession program.• Direct staff 150+ Mid-level providers, Therapists, Psychologists, Social workers, Nurses, medical office assistants, physicians and additional support staff.• Created positive impact of $250,000+ per month by implementing and leading hospital-wide process improvement initiative.• Reduced excess(unpaid) patient days by 40% by implementing and directing individual physician reporting process.• Implemented EMS marketing program resulting in 10% increase in EMS average daily runs to hospital.• Grew average daily radiation and chemo/infusion volume by 31% and 15% respectively, sustained growth pattern for 2+ years.• Co-Lead team that obtained 3 consecutive years of Leapfrog Safety Award.• Decreased EMS to ED turnover time by 26%• Reduced ED Admit to floor time by 50%• Improved system compliance by implementing OPPE and FPPE systems and clinical appropriateness tools.• Assisted with development of system-wide premium pay reduction program.• System Super User for Teletracking, Web Intelligence

Oversight and direction of all rehabilitation based services, including inpatient rehab, acute care, and outpatient specialty program. • Implemented department metric productivity systems, improving average monthly productivity by 20% over prior year.• Increased monthly billed rehabilitation services 30-50% without increasing staff.

Spearheaded operations of physiotherapy department, including financial reporting, budgeting, insurance, regulatory compliance, human resources, and marketing functions.-Increased monthly visits by 11%.-Championed the area’s first injury clinic and first fibromyalgia/chronic pain management programs.-Implemented free screening programs for seniors and athletes.

Directed operations for the SportsMed Physical Therapy Center and Athletic Training department, managing staffing, reporting, budgeting, regulatory compliance, marketing, and policy/procedure development.-Increased the physician referral base 70%.-Realized cost savings of $20K per year.-Improved patient satisfaction scores to 99%.

Provided physical therapy services to hospitals, outpatient centers, and skilled nursing facilities.-Increased billable therapist time by 50%.-Decreased patient scheduling wait time by 25%.

Patient care, Outpatient orthopedic, workers compensation, pediatrics

Assistant lab instructor for human gross anatomy.