Dr. Nusrat Anik Afsana Email & Phone Number

Bangladesh

Rural TelemedicineManage and oversee sales and partnerships with NGOs, which run rural clinics, including meeting with them to explain our service offeringsDevelop service offerings and pricing structures to cater to different kinds of needs of NGOs and other partner organizationsManage operations, including relationships with partner NGOs and customer service satisfaction Manage and recruit doctors and specialists as neededManage training of telemedicine… Show more Rural TelemedicineManage and oversee sales and partnerships with NGOs, which run rural clinics, including meeting with them to explain our service offeringsDevelop service offerings and pricing structures to cater to different kinds of needs of NGOs and other partner organizationsManage operations, including relationships with partner NGOs and customer service satisfaction Manage and recruit doctors and specialists as neededManage training of telemedicine intermediaries, and ensure quality control Working in Mental Health and Self Management Diabetes Project Click Health ParentsCareManage and oversee sales, including talking to potential customers to explain our service offerings Lead customer acquisition and onboarding process in the US marketMake calls and meetings with potential prospects and explain them the service to turn them into potential customersGo to the first homevisit with the FD Supervisor in every familyFollow Up with the family weekly and keep them updated regarding the service providedArrange a monthly call with the doctors and the family membersManage operations, including customer relationships , sending payment links and ensuring the service excellence ,post service customer satisfaction Manage and recruit doctors as neededVisit the families on request with the doctorsOverviewing the posts and contents for Click Health services and help in developing contents when neededMSO Manage and oversee sales, including talking to potential customers to explain our service offerings Manage sales and partnerships with hospitals, which may subscribe to the service Manage and recruit MBBS doctors as needed, train them and supervise their work on regular basis Show less

Lead the design process of ‘Parents Care’ and ‘Medical Second Opinion (MSO)’ services.Design and develop Electronic Medical Record (EMR) system.Build and manage the network of Family Physicians across Bangladesh.Lead customer acquisition and onboarding process in the US market.Spearhead service delivery to the parents of overseas Bangladeshis.Coordinate with a network of US based doctors to source medical second opinions for Bangladeshis.Coordinate with other… Show more Lead the design process of ‘Parents Care’ and ‘Medical Second Opinion (MSO)’ services.Design and develop Electronic Medical Record (EMR) system.Build and manage the network of Family Physicians across Bangladesh.Lead customer acquisition and onboarding process in the US market.Spearhead service delivery to the parents of overseas Bangladeshis.Coordinate with a network of US based doctors to source medical second opinions for Bangladeshis.Coordinate with other healthcare providers concerning treatment plans for elderly patients.Support function at mPower Rural TeleMedicine:Provide support to service design, doctor recruitment and supervision, coordinate field operation and implementation of the telemedicine service in rural Bangladesh.Support function at mPower Rural TeleMedicine:Provide support to service design, doctor recruitment and supervision, coordinate field operation and implementation of the telemedicine service in rural Bangladesh.Support function at mPower Rural TeleMedicine:Provide support to service design, doctor recruitment and supervision, coordinate field operation and implementation of the telemedicine service in rural Bangladesh. Show less

Bangladesh

CoreResponsibilities: Manage operations and coordinate with healthcare practitioners to ensure service values are being delivered ● Coordinate with project partners around the globe to ensure efficient operations and business growth● Oversee development of health profiles, care summary and individual service proposition● Manage the panel of doctors and oversee their engagement● Customer experience management● Manage service dashboard to keep track of service required… Show more CoreResponsibilities: Manage operations and coordinate with healthcare practitioners to ensure service values are being delivered ● Coordinate with project partners around the globe to ensure efficient operations and business growth● Oversee development of health profiles, care summary and individual service proposition● Manage the panel of doctors and oversee their engagement● Customer experience management● Manage service dashboard to keep track of service required for the member families● Initiate team to onboard new clients to the care serviceAdditional Responsibilities:● Manage the tech platform Medinyx to source medical second opinion from World Leading Medical Centers● Liaison with members to assist them with claiming second opinions ● Coordinate between MediGuide and ClickHealth to ensure members service are duly servedSupport function: *mPower Rural TeleMedicine*● Coordinate responsibilities of the General Physicians in the Doctors' panel● Ensure overall service excellence● Collaborate with field operation to incorporate and introduce required changes in the service delivery● Recruit new Doctors and onboard them Show less

Dhanmondi

❏ Develop branch-wise business development target strategies❏ Streamline sales and care delivery reports for 25 branches❏ Development of Doctor Branding programme in different branches and implement it ❏ Regular In touch with the Potential Targeted Doctors Pan Country & analyze their Rx performance ❏ First time in Bangladesh Developed Directory of Services ( DOS) for all branches and train staff on new way of serving Our Branch & Hospital Doctors with International… Show more ❏ Develop branch-wise business development target strategies❏ Streamline sales and care delivery reports for 25 branches❏ Development of Doctor Branding programme in different branches and implement it ❏ Regular In touch with the Potential Targeted Doctors Pan Country & analyze their Rx performance ❏ First time in Bangladesh Developed Directory of Services ( DOS) for all branches and train staff on new way of serving Our Branch & Hospital Doctors with International Standard CAP Practices❏ Implement patient feedback mechanism for all branches and identify service gaps❏ Conducting Product Training for all branches towards Sales Staff & Asst Manager Sales Level ❏ Preparing and designing product-related Concept paper/ Brochure/Literature/Leaflet in the Lab Medicine Vertical which got Tremendous Respect & engagement with the Doctor Community .❏ Meticulously build a Marketing Calendar for New Product launch Plan time to time.❏ Drive the Imaging Vs Lab Medicine Business Marketing Concept first time in country.❏ Build a Comprehensive First time Study report with VITAMIN D with Lab Director in Loop & the impact came out brilliantly in the market .With a continuous & innovative way, we could make our VITAMIN D Brand as approx. 6 Crore Taka Revenue for the period of 15 months . Show less

Dhanmondi

Core Responsibilities:❏ Streamline sales and care delivery reports for 16 branches❏ Prepare doctor performance report and collect patient feedback❏ Implement patient feedback mechanism for all branches and identify service gaps❏ Co ordinating Product Training for all branches Arranging Monthly free medical health camp and seminars with their full logistics in different branches❏ Preparing and designing product-related Concept paper/ Brochure/Literature/Leaflet

Dhaka

- Teaching and course development for undergraduate - Course leader for Oral pathology- Internal invigilator

Masters Of Public Health (Mph), Health Service Management And Policy, 3.9

Masters Of Business Administration (Mba), Marketing And Sales, 3.8

Bds, Dentistry