Doug Roberts Email & Phone Number

Portland, Maine, US

Portland, Maine, US

• Manage a team of cloud operations and web professionals responsible for on-call, maintenance, and cost management of various cloud services and accounts.
• Prioritize change enhancements and break/fix requirements operations in support of multiple devops teams.
• Develop varying dashboards for cost management and select cost savings opportunities across accounts for review at senior leadership cloud oversight meeting.
• Implement and manage controls related to cloud governance.

Portland, Maine, US

Portland, Maine, US

As a member of the Enterprise Architecture team, in this position I am responsible for owning the company's enterprise architecture by working closely with business sponsors, SME's, management, and vendors to realize new capabilities requested by the business. This role serves as a partner to various stakeholders to help develop business cases for new.

Portland, Maine, US

• Collaborates with IT leadership and the business to ensure consistency of technical direction with overall IT strategy, consults on complex IT solutions and project teams, conducts system reviews, offers architectural.
• Responsible for reference architectures within the Platforms and Retail domains
• Provide IT technical and solution portfolio capabilities visibility to Senior Leadership
• Support IT business relationship owners to provide technology solutions to the business based on their requirements and industry capabilities
• Defines target direction of overall IT infrastructure and solutions
• Maintains expertise on technical architecture issues to serve as an advisor for project teams, assesses impact of introductions of new or changes to existing components of the technology

• Led 5 teams of level 3 engineers in development, implementation, and support of: 3 mainframes/ 140TB storage, 3,900+ Wintel servers, 560+ UNIX servers, and 15,000+ PC/client platforms with 180,000+ users at 1,900+.
• Responsible for the strategy, development, implementation, and level 3 support of Mainframe, Wintel, UNIX, and Client platforms, and related storage.
• Structures and ensures adherence to the processes and standards for high-quality development and implementation.
• Constantly monitors performance of platforms and develops continual improvement programs to bring better quality of services to customers through enhanced recommendations and cost optimization
• Support and improve business continuity and business resiliency initiatives
• Develop strong technical teams and provide growth opportunities for associates

Kobbegem, BE

Responsible for all platforms; PC and mobile devices, Windows and UNIX servers, mainframes, and disk and tape storage for Delhaize Group US

Scarborough, Maine, US

• Led teams of 3-5 engineers each, servicing: 2 mainframes, 300+ UNIX servers, 500+ Windows servers, 250 Blackberries, and 2,400+ PCs. Managed support for 5,000 users of enterprise services, such as Websphere, MQSeries.
• Created 1st Center for Excellence team to serve as shared IT resource between 2 companies. Result was lower overall cost, improved understanding, and efficient collaboration.
• Teamed with IBM to lead design effort for sister company’s Active Directory project. During development, test, and implementation, shared staff with sister company for 1 year.
• Advocated for and led “Mobility” project which enabled laptops or logon IDs to function for any employee sitting at any banner at every location. Built trust across the 3 companies and completed on-site testing in FL.
• Served on TAGS / Technology Architecture and Governance Standards Panel, promoting IT consistency and manager cooperation between 3 different companies. Created workshops to encourage open discussion and connections..
• Advocated for and partnered with IBM to lead conversion from SGI based data warehouse system to IBM AIX/RS6000 system. Tested and compared potential new system by benchmarking own data on-site with minimal risk and.

Scarborough, Maine, US

Created a working team to manage the various platforms being used in the retail stores, distribution centers, and data centers, such as MS Windows for file/print/email and AIX for commercial applications. This team recommended architecture, and managed the operating systems and supporting tools throughtout the enterprise.

Scarborough, Maine, US

From my high school days as a 'bag boy', and up the ranks in retail to what was then called "third man", continuing to Assistant Store Manager and Store Manager in a number of retail locations for Family Pride, Sampson's Supermarkets, and Shop 'n Save, all now part of the Hannaford family.