Danny Roman Email & Phone Number

Remote From Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

ThompsonCigar.com* Research and apply best practices for all digital storefronts: tablet, mobile and desktop. * Stay current on best practices for proper design elements and design layouts.* Create requirements & design high fidelity prototypes for all channels including complete site/app design(s). * Develop, test and implement site enhancements and new functionality designed to improve KPIs. * Liaison to programmers, developers, qa, marketing and merchandising business teams to lead design and projects throughout the planning and development life cycle.* Responsible for establishing and maintaining branding, style guide and look and feel of digital stores.* Create and manage content for all channels (desktop, mobile, tablet and social networks) using FRY OCP CMS and Adobe Target.* Utilize best practices to optimize site content for SEO.* Adhere to budgets for marketing campaigns by creating, altering, or removing content based on performance through digital channels.* Set up and schedule content for Adobe Target A/B & multivariate testing to improve revenue and provide customers with a better experience.* Conduct UAT and QA testing on all projects.* Monitor site metrics based on recent content/code changes.* Create and manage all site(s) CSS & manage version control submissions.* Assist with product set up, create & manage category mapping from database backend to website(s) frontend.

Tampa/St. Petersburg, Florida Area

* Facilitated integration between vendors and in - house online tracking system to accurately reflect the number of customers, sales dollars, campaigns, etc. by vendor.* Managed the integration of the monthly print - media catalog to a web - based environment while meeting strict deadlines to coincide with print mailings. * Populated web SQL databases, associated SKU structures, merchandised product categories, managed and organized multiple online catalog content, and verified pricing and content accuracy after every deploy. * CCreated and published online digital catalog version of monthly print catalogs via Adobe Scene7.* Managed and coordinated with external business partners by providing inventory feeds and creative assets, proactively communicated upcoming initiatives and marketing strategies, ensuring that deadlines were met.* Lead digital content assets through replatforming of frontend CMS from a Microsoft .net site to FRY’s OCP open commerce platform (java base). * Filmed and edited videos for products, store events, company events.* Created, developed and deployed holiday and bi - weekly email sales events.

Tampa/St. Petersburg, Florida Area

* Received customers' requests by telephone or mail, analyzed request, provided information requested or ascertained to someone who could best provide the information, and routed the request to the proper person.* Train, explain tasks, and assist in the solution of problems for new customer service reps.

Tampa/St. Petersburg, Florida Area

* Handled incoming customer service calls for GTE phone service.* Contacted customers for Paradigm cell phone sales. * Contacted customers with political surveys.

Tampa/St. Petersburg, Florida Area

* Contacted USSB satellite customers to reactivate/renew their service.* Handled bilingual calls when needed.* Helped manage team on a regular basis.