Dylan Roman

Dylan Roman Email and Phone Number

Computer Systems Consultant and Technician @ Freelance
Columbus, OH, US
Dylan Roman's Location
Columbus, Ohio, United States, United States
About Dylan Roman

Computer Hardware Technician | Guitarist & Songwriter | Audio Engineer

Dylan Roman's Current Company Details
Freelance

Freelance

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Computer Systems Consultant and Technician
Columbus, OH, US
Website:
abercrombie.com
Employees:
19635
Dylan Roman Work Experience Details
  • Freelance
    Computer Systems Consultant And Technician
    Freelance
    Columbus, Oh, Us
  • Abercrombie & Fitch Co.
    Senior It Service Desk Specialist
    Abercrombie & Fitch Co. Feb 2023 - Present
    New Albany, Ohio, United States
    - Provide Tier 1 technical support to corporate, distribution, and retail store associates for software and hardware troubleshooting- Extensive utilization of ServiceNow for ticketing and tracking issues across the organization, as well as utilization of Splunk for analyzing further metrics in regards to hardware across multiple locations- Demonstrate qualities representative of A&F’s unique culture with a strong appreciation for customer service, inclusiveness, and a casual hospitality- Support retail operations by providing coaching and guidance to store associates- Troubleshoot problems to resolution or escalate when necessary- Document incidents, comments, and resolutions within the incident management system, utilizing internal knowledge resources- Fulfill hardware and software requests by coordinating and completing configuration and installation- Perform end-user training as it regards assistance with supported applications and services
  • Freelance
    Computer Hardware Technician
    Freelance Jan 2010 - Present
    After building my first PC at a very young age, I've developed a love for all things PC hardware and tech. I've offered my skills and services in the PC hardware industry to friends, family, and peers. I've had a passion for designing and building computer systems to coincide with the end-users needs and budget. This work involves, but not limited to: - Planning ahead: "How long will this system be in use, and for what purpose?"- Designing a computer system with upgradability in-mind- Diagnose and pinpoint problems with customer's PC's or Mac's - Recover deleted files, backup client data and migrate to new PC's.- Extensive knowledge of all things PC hardware, both old and new: CPU's, Motherboards, Chipsets, RAM, GPU's, Cases (mini-ITX, Mid-ATX, Full-ATX, E-ATX) - Ability to build computers in a set timeframe: Most systems can be built, tested and finalized within 24hrs or less, assuming all parts are in-hand. - Operating Systems: Windows XP, Windows 7, Windows 10, Windows 11, Mac OS X+- Offering an exceptional value for services offered
  • Sweetwater
    Account Coordinator/Sales Administration
    Sweetwater Mar 2021 - Oct 2022
    Fort Wayne, Indiana, United States
    - Multi-task in a fast-paced environment while handling inbound/outbound calls and emails - Assist in maintaining and establishing long-lasting relationships with a database of 8,000 - 10,000+ customers, of which consisted of high-profile musicians/bands, school districts & universities, recording studios, houses of worship and large organizations. - Aid in the design of sound systems or providing gear selections/productive alternatives.- Educate customers on a wide variety of topics ranging from numerous musical instruments to professional audio equipment such as live sound and recording studios.- Generate and provide customers with quotes. - Procure and process Purchase Orders and Bids in B2B partnerships.- Staying up-to-date on new products and educate peers or customers.- Develop long-lasting relationships with peers while being able to educate & learn from each other to better self-growth and experience.- Take care of the customer and provide a one-of-a-kind relationship.
  • Kigar Realty & Auction
    Operations Manager / It & Web Manager
    Kigar Realty & Auction Jul 2017 - Dec 2020
    Delta, Ohio, United States
    - Engage potential clients and consignors- Physical labor including loading and unloading trailers- Document, categorize and photograph items/goods for auctions- Utilization of Maxanet and HiBid platforms for online auctions, ensuring all sales go live and operate efficiently- Create ads and social media posts to boost customer engagement - Create and schedule marketing emails to engage with a customer database of over 3,000+ - Cashiering of auction check-outs - Wrote and facilitated final settlements for each sale/auction directly with consignors- Created law-binding contracts for real estate sales or auctions - Facilitated scanning and archival of real estate foreclosures within the State of Ohio in conjunction with the AMS Database for Auction.com- Ensured office network and computer systems were all operating efficiently - Aided schools and businesses in liquidation of computer systems - ensuring all systems were formatted properly and ready for re-sale (1,000+ computer systems refurbished)
  • South Delta Enterprises, Inc.
    Salesman / Notary / Financing / It & Web Manager
    South Delta Enterprises, Inc. Aug 2017 - Sep 2020
    Delta, Ohio, United States
    - Discuss, inform and sell vehicles to customers via phone, online and on-site customers - seeing the sale through to close - Notarization of all vehicle titles coming in and out of inventory - Handled all paperwork and financing for each vehicle sold- Generating temporary vehicle tags through the State of Ohio- Managing inventory via Microsoft Access - document repairs on each used vehicle to determine GP - Utilized Quickbooks for check-handling, monthly reporting and formulate monthly reports for insurance- Manage all online advertising via Craigslist, CarsforSale, Facebook Marketplace and our own platform- Ensure computer systems on-site are operational, updated and kept secure
  • Washington University In St. Louis
    Distributed System Technician
    Washington University In St. Louis Jan 2010 - Aug 2015
    St Louis, Missouri, United States
    Unpaid position: Participated in building, optimizing and running multiple computer systems within a centralized network to dedicate processing/graphical processing power through Stanford University/Washington University in attempts to find cures for Alzheimer's, Huntington's Disease, Cystic Fibrosis, Parkinson's Disease, BSE and COVID-19 by computationally analyzing various protein-strains and providing data through my own personal computer systems. Successfully "folded" over 2,500 work units during this timeframe.- This is a program anyone can join to play their part and dedicate computational resources towards a good cause.

Dylan Roman Education Details

Frequently Asked Questions about Dylan Roman

What company does Dylan Roman work for?

Dylan Roman works for Freelance

What is Dylan Roman's role at the current company?

Dylan Roman's current role is Computer Systems Consultant and Technician.

What schools did Dylan Roman attend?

Dylan Roman attended Northwest State Community College.

Who are Dylan Roman's colleagues?

Dylan Roman's colleagues are Emily Fight, Cassidy Clay, Kaylee Miller, Caroline Mogielnicki, Megan Withers, Alyssa Newman, Yessica Camarena.

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