Dror Klein Email & Phone Number

Israel

• Specialized in SAP system project management and systems analysis.• Business process definition and requirements understanding.• Ongoing work with the development team and continuous control.• Definition of business questions and execution of tailored BI system extractions (Qlik View).• Analysis of relevant data and drawing conclusions.• Handling issues.• Leading car rental project - car rental purchase process for Airports Authority employees.• Leading employee accommodation project - hotel booking process and computerized estimates for Airports Authority employees.

Israel

• Providing support and application in a service center for approximately 25,000 users.• Handling operating system issues (WINDOWS 7, XP, OFFICE 2010), printers, faxes.• Providing service and training to different ranks.

Israel

•Service and sales representative for the private and business sectors.•Meeting and exceeding sales and service targets.•Frontal service, conducting sales meetings, and upgrading potential customer.