Dr. Osman Khan Email & Phone Number

London, Gb

London Area, United Kingdom

London, England, United Kingdom

Developing and nurturing an academic network among Europe's (and some of the world's) leading business schools. Developing joint collaborations (in research) across business schools to improve the quality of research among member institutions.

London, England, United Kingdom

■ Collaborated with the President and the Board to develop new initiatives, including: fundraising, international partnerships, training initiatives, the formation of a research network, and a women's forum.■ Fostering collaborations with industry partners and research centres to improve the industry- academia linkages within academic research.■ Oversee research centres and provide guidance to their heads on future research, establishing connections between research and the corporate world.■ Developing Doctoral Research Network to link European Universities for improving quality of early career researchers■ Successfully developed international partnerships and collaborations by driving the institute’s long-term partnership strategy policy.■ Spearheading the establishment of a regional office of EUMMAS in ASEAN by developing a partnership with UiTM (Malaysia).■ Expanded the network to the Middle East (UAE), Africa and S.E. Asia.

London, United Kingdom

■ Bid on funding projects in the corporate, government and not-for-profit sectors.■ Provide strategic consulting to improve business performance to various organisations including FE and HE sectors in the UK and across the globe.■ Helping various higher education institutes to bring about transformative change especially when it comes to bridging the gap between industry and academia. Some of the areas include: student recruitment policies, developing global partnerships, improving student and faculty experiences, applying for international accreditations (AACSB, AMBA, EQUIS), hiring senior managers, and improving profitability.■ Worked with corporate clients including: Barclays, Abu Dhabi National Oil Company, Formula One (Abu Dhabi), Global Village, Dubai Parks and Resorts, LVMH, Zara, Thomson Travel, Asia’s largest private real estate firm, SABIC, Nigeria National Petroleum Corporation, Toyota, MTN, State Banks of Ghana, Kenya, Nigeria, Rwanda, etc.■ Conducted research on key areas including: Developing a Customer Experience Index, Assessing Customer Loyalty across various industries, Customer Misbehaviour, Political Marketing, Using Big Data for Customer Satisfaction, etc.

London, United Kingdom

Oversaw the merger of EPCA with European Marketing and Management Association as an acting CEO.

London, United Kingdom

Responsible for creating strategic and operative plans for the EPCA activities.Lead the Regional activities in the development and delivery of the annual site operational objectives and priorities and suggest changes to the CEO to those objectives and priorities during the business. Involved in a mutual event organisation with EPCA networking partner institutions.Contributed to the success of the EPCA global partnerships.Drove a culture of accountability and drove performance through staff engagement.Partnered and worked collaboratively with all support functions.Built and maintained rewarding relationships with key externals stakeholders

London, United Kingdom

Designed and developed an international strategy to expand the organisation’s footprint and develop mutually beneficial partnerships around the globe and within the United Kingdom.Developing international and UK based partnerships with clients and partners. Countries that I was involved in developing partnerships include: Spain, Italy, UAE, Oman, Saudi Arabia, Singapore, Pakistan, Bahrain, USA, and United Kingdom.Designed and delivered trainings on a number of marketing, management and leadership topics to participants in areas such as Customer Experience Management, Customer Loyalty Management, Strategy, Leadership, Change Management and Motivation.Identified, wrote and bid on projects. Won projects with a total worth of £0.5 million.

London, United Kingdom

Developing international and UK based partnerships with clients and partners Secured £3 million contract with clients in Saudi Arabia Secured £350 million contract (over 5 years), for a consortium which included DSM, with major organisation in middle eastObtained clients in Kuwait, Qatar, Nigeria, Saudi Arabia, UAE, Turkey and in the United Kingdom. Wrote bids to obtain projects with the UN, World Bank, ILO, etc.Delivered trainings on a number of leadership, marketing and management topics to participants from all across the globe.

London, United Kingdom

* Involved in managing the MBA programs at our London campus, and through our partners in Germany, Malaysia, Greece, Cyprus, Georgia, China, India, Vietman, and a number of other countries around the globe.* Involved in the development of and managing executive training programmes.* New Business Development (International)* Client RelationsKey Achievements/Responsibilities include:* Achievement includes the validation of the 9 different MBA programs, after conducting a benchmarking exercise against the best MBAs around the world. * Increased student numbers by about 90% over two years.* Responsible for developing and implementing a customer experience strategy (which included online delivery). * Long term improvement of the brand image, through repositioning the brand, and improving the integrated marketing communications.* Responsible for developing partnerships in the UK and around the Globe, not just for the MBA program, but for the business school as a whole. Secured partnerships with one of the largest educational institutes in the world which has over 239,000 students.* On the team that won the Times Higher Education Award for ‘Outstanding International Strategy’ in 2012.* Responsible for developing partnerships with the business community in the UK and around the world. Partnerships have included senior executives come to the campus as guest speakers on the MBA Master Class, partners offering our students internships and jobs, and partners serving on the board of the business school. Senior executives have come from Fortune 100 and FTSE 100 companies.* Introduced innovative methods for learning & teaching on the MBA programs. These methods mirror what is happening around the world among the top business schools.* Introduced blended learning, to improve student experience, and provide a better learning environment to the target audience.

London, United Kingdom

* Ensuring that the quality of the program is up to our standards and meets or exceeds that of competition.* Making sure that the program achieves high levels of customer satisfaction.* In charge of student recruitment and marketing the program at UK and International Levels.* Responsible for maintaining quality within the teaching and learning for the program.* Provide a direction for new learning, teaching and assessment strategies.* Improved student experience on the program.* Responsible for student recruitment and retention.* Developing partnerships with international and local partners to improve ‘sales’

Reading, United Kingdom

Bradford, United Kingdom

I taught Marketing and Information Systems courses at the School of Management.

I helped to devise the strategic goals and vision for the company, and later worked on implementing these goals. I managed teams of professionals located in a number of different countries working on projects for clients in 4 continents. I devised and set quality standards, managed projects, and marketed the firm’s products and services globally.Helped this high-tech IT Company to develop and execute marketing strategies including getting international clients.Obtained international projects from clients in Australia, Canada, Singapore, and the UAE.Key international clients included, 3rd largest bank in Australia, 4th largest telecoms company in Canada, the European Union, the International Red Cross & Crescent, NCR, Pepsi, etc.Managed a team of 20 professionals.Customer Relationship management with current customers, and working with customers to identify further areas of cooperation.

Cambridge, Ma, Usa

Teaching Fellow on the MPA program's summer school, at the Kennedy School of Government.

Phd, Marketing

Thesis title: The impact of business orientations on customer loyalty: An empirical study using a case study approach. Looked at what.

Pgdip, Management

Pgce, Education

Mba, Itm

MBA with a specialization in Information Technology Management.

High School