Dr. Osman Khan

Dr. Osman Khan Email and Phone Number

Vice President Academic Consortium @ European Marketing and Management Association
London, GB
Dr. Osman Khan's Location
London, England, United Kingdom, United Kingdom
Dr. Osman Khan's Contact Details

Dr. Osman Khan personal email

Dr. Osman Khan phone numbers

About Dr. Osman Khan

Drawing on my extensive experience, I have successfully served in senior management roles and acted as a trusted consultant for prestigious FTSE 50 and Fortune 500 companies. My proven track record includes driving customer loyalty, establishing international partnerships, boosting sales, enhancing the quality of learning, expanding market share, and redefining strategic marketing objectives.As a results-oriented and visionary leader, I am driven by a relentless pursuit of organisational excellence. With a strong focus on customer experience and loyalty management, I have earned global recognition as an authority in this field. Over the course of my impressive career spanning multiple sectors such as Consultancy, Higher Education, IT, and Training, I have consistently delivered transformative results, elevating organisational performance to new heights.With a firm belief in the power of collaboration, I have cultivated strong partnerships with leading institutions. These connections have allowed me to bring a wealth of global expertise to the table, positioning organisations for success on a global scale.#highereducation #internationalpartnership #transformativeleader

Dr. Osman Khan's Current Company Details
European Marketing and Management Association

European Marketing And Management Association

View
Vice President Academic Consortium
London, GB
Website:
eummas.net
Employees:
36
Dr. Osman Khan Work Experience Details
  • European Marketing And Management Association
    Vice President Academic Consortium
    European Marketing And Management Association
    London, Gb
  • University Of Bedfordshire
    Associate Professor Of Marketing
    University Of Bedfordshire Nov 2023 - Present
    London Area, United Kingdom
  • European Marketing And Management Association
    Vice President Academic Consortium – (Research Network)
    European Marketing And Management Association Feb 2021 - Present
    London, England, United Kingdom
    Developing and nurturing an academic network among Europe's (and some of the world's) leading business schools. Developing joint collaborations (in research) across business schools to improve the quality of research among member institutions.
  • European Marketing And Management Association
    Vice President Of The Honorary (Non-Exec) Board
    European Marketing And Management Association Oct 2020 - Present
    London, England, United Kingdom
    ■ Collaborated with the President and the Board to develop new initiatives, including: fundraising, international partnerships, training initiatives, the formation of a research network, and a women's forum.■ Fostering collaborations with industry partners and research centres to improve the industry- academia linkages within academic research.■ Oversee research centres and provide guidance to their heads on future research, establishing connections between research and the corporate world.■ Developing Doctoral Research Network to link European Universities for improving quality of early career researchers■ Successfully developed international partnerships and collaborations by driving the institute’s long-term partnership strategy policy.■ Spearheading the establishment of a regional office of EUMMAS in ASEAN by developing a partnership with UiTM (Malaysia).■ Expanded the network to the Middle East (UAE), Africa and S.E. Asia.
  • Institute Of Customer Management
    Director
    Institute Of Customer Management Jan 2017 - Present
    London, United Kingdom
    ■ Bid on funding projects in the corporate, government and not-for-profit sectors.■ Provide strategic consulting to improve business performance to various organisations including FE and HE sectors in the UK and across the globe.■ Helping various higher education institutes to bring about transformative change especially when it comes to bridging the gap between industry and academia. Some of the areas include: student recruitment policies, developing global partnerships, improving student and faculty experiences, applying for international accreditations (AACSB, AMBA, EQUIS), hiring senior managers, and improving profitability.■ Worked with corporate clients including: Barclays, Abu Dhabi National Oil Company, Formula One (Abu Dhabi), Global Village, Dubai Parks and Resorts, LVMH, Zara, Thomson Travel, Asia’s largest private real estate firm, SABIC, Nigeria National Petroleum Corporation, Toyota, MTN, State Banks of Ghana, Kenya, Nigeria, Rwanda, etc.■ Conducted research on key areas including: Developing a Customer Experience Index, Assessing Customer Loyalty across various industries, Customer Misbehaviour, Political Marketing, Using Big Data for Customer Satisfaction, etc.
  • European Professional Certification Agency
    Acting Chief Executive Officer
    European Professional Certification Agency Jan 2020 - Mar 2020
    London, United Kingdom
    Oversaw the merger of EPCA with European Marketing and Management Association as an acting CEO.
  • European Professional Certification Agency
    Director International Partnerships
    European Professional Certification Agency Dec 2018 - Mar 2020
    London, United Kingdom
    Responsible for creating strategic and operative plans for the EPCA activities.Lead the Regional activities in the development and delivery of the annual site operational objectives and priorities and suggest changes to the CEO to those objectives and priorities during the business. Involved in a mutual event organisation with EPCA networking partner institutions.Contributed to the success of the EPCA global partnerships.Drove a culture of accountability and drove performance through staff engagement.Partnered and worked collaboratively with all support functions.Built and maintained rewarding relationships with key externals stakeholders
  • The Next Ten Years
    Executive Vice President Learning & Development
    The Next Ten Years Oct 2014 - Dec 2016
    London, United Kingdom
    Designed and developed an international strategy to expand the organisation’s footprint and develop mutually beneficial partnerships around the globe and within the United Kingdom.Developing international and UK based partnerships with clients and partners. Countries that I was involved in developing partnerships include: Spain, Italy, UAE, Oman, Saudi Arabia, Singapore, Pakistan, Bahrain, USA, and United Kingdom.Designed and delivered trainings on a number of marketing, management and leadership topics to participants in areas such as Customer Experience Management, Customer Loyalty Management, Strategy, Leadership, Change Management and Motivation.Identified, wrote and bid on projects. Won projects with a total worth of £0.5 million.
  • Dsm Assessment & Training Ltd
    Business Development Director
    Dsm Assessment & Training Ltd Apr 2014 - Dec 2014
    London, United Kingdom
    Developing international and UK based partnerships with clients and partners Secured £3 million contract with clients in Saudi Arabia Secured £350 million contract (over 5 years), for a consortium which included DSM, with major organisation in middle eastObtained clients in Kuwait, Qatar, Nigeria, Saudi Arabia, UAE, Turkey and in the United Kingdom. Wrote bids to obtain projects with the UN, World Bank, ILO, etc.Delivered trainings on a number of leadership, marketing and management topics to participants from all across the globe.
  • University Of East London
    Director Of Mba & Executive Education Programmes
    University Of East London Jun 2011 - May 2013
    London, United Kingdom
    * Involved in managing the MBA programs at our London campus, and through our partners in Germany, Malaysia, Greece, Cyprus, Georgia, China, India, Vietman, and a number of other countries around the globe.* Involved in the development of and managing executive training programmes.* New Business Development (International)* Client RelationsKey Achievements/Responsibilities include:* Achievement includes the validation of the 9 different MBA programs, after conducting a benchmarking exercise against the best MBAs around the world. * Increased student numbers by about 90% over two years.* Responsible for developing and implementing a customer experience strategy (which included online delivery). * Long term improvement of the brand image, through repositioning the brand, and improving the integrated marketing communications.* Responsible for developing partnerships in the UK and around the Globe, not just for the MBA program, but for the business school as a whole. Secured partnerships with one of the largest educational institutes in the world which has over 239,000 students.* On the team that won the Times Higher Education Award for ‘Outstanding International Strategy’ in 2012.* Responsible for developing partnerships with the business community in the UK and around the world. Partnerships have included senior executives come to the campus as guest speakers on the MBA Master Class, partners offering our students internships and jobs, and partners serving on the board of the business school. Senior executives have come from Fortune 100 and FTSE 100 companies.* Introduced innovative methods for learning & teaching on the MBA programs. These methods mirror what is happening around the world among the top business schools.* Introduced blended learning, to improve student experience, and provide a better learning environment to the target audience.
  • University Of East London
    Programme Leader International Business
    University Of East London Aug 2008 - Jun 2011
    London, United Kingdom
    * Ensuring that the quality of the program is up to our standards and meets or exceeds that of competition.* Making sure that the program achieves high levels of customer satisfaction.* In charge of student recruitment and marketing the program at UK and International Levels.* Responsible for maintaining quality within the teaching and learning for the program.* Provide a direction for new learning, teaching and assessment strategies.* Improved student experience on the program.* Responsible for student recruitment and retention.* Developing partnerships with international and local partners to improve ‘sales’
  • Henley Business School
    Visiting Research Fellow
    Henley Business School Mar 2010 - Jul 2011
    Reading, United Kingdom
  • University Of Bradford
    Adjunct Faculty
    University Of Bradford Jan 2006 - Aug 2008
    Bradford, United Kingdom
    I taught Marketing and Information Systems courses at the School of Management.
  • Magiceast Communications Systems
    Marketing Director
    Magiceast Communications Systems 2000 - Sep 2005
    I helped to devise the strategic goals and vision for the company, and later worked on implementing these goals. I managed teams of professionals located in a number of different countries working on projects for clients in 4 continents. I devised and set quality standards, managed projects, and marketed the firm’s products and services globally.Helped this high-tech IT Company to develop and execute marketing strategies including getting international clients.Obtained international projects from clients in Australia, Canada, Singapore, and the UAE.Key international clients included, 3rd largest bank in Australia, 4th largest telecoms company in Canada, the European Union, the International Red Cross & Crescent, NCR, Pepsi, etc.Managed a team of 20 professionals.Customer Relationship management with current customers, and working with customers to identify further areas of cooperation.
  • Harvard University
    Teaching Fellow
    Harvard University May 1994 - Sep 1994
    Cambridge, Ma, Usa
    Teaching Fellow on the MPA program's summer school, at the Kennedy School of Government.

Dr. Osman Khan Skills

Customer Satisfaction Customer Loyalty Public Speaking Market Research Research Customer Relations International Business Brand Development Digital Marketing Management Consulting Higher Education Customer Experience Customer Experience Improvement Training Training Delivery New Business Development International Business Development Management Training Programs Brand Loyalty Customer Service Management Strategic Planning Program Management Leadership Business Development Marketing Strategy Analysis Teaching Project Management Leadership Development E Learning Organizational Development Qualitative Research Project Planning Lecturing Data Analysis Strategy Marketing Team Building Fundraising Team Leadership Time Management Entrepreneurship Blogging Integrated Marketing Business Strategy Team Management Marketing Communications Crm Coaching

Dr. Osman Khan Education Details

Frequently Asked Questions about Dr. Osman Khan

What company does Dr. Osman Khan work for?

Dr. Osman Khan works for European Marketing And Management Association

What is Dr. Osman Khan's role at the current company?

Dr. Osman Khan's current role is Vice President Academic Consortium.

What is Dr. Osman Khan's email address?

Dr. Osman Khan's email address is oo****@****ail.com

What is Dr. Osman Khan's direct phone number?

Dr. Osman Khan's direct phone number is +4479292*****

What schools did Dr. Osman Khan attend?

Dr. Osman Khan attended University Of Bradford, University Of Bradford, University Of East London, The International University, Cambridge Rindge And Latin School.

What are some of Dr. Osman Khan's interests?

Dr. Osman Khan has interest in Travelling, Scuba Diving.

What skills is Dr. Osman Khan known for?

Dr. Osman Khan has skills like Customer Satisfaction, Customer Loyalty, Public Speaking, Market Research, Research, Customer Relations, International Business, Brand Development, Digital Marketing, Management Consulting, Higher Education, Customer Experience.

Who are Dr. Osman Khan's colleagues?

Dr. Osman Khan's colleagues are Toader Cosmina-Simona, Dave Smith Johnes, Rania Elshimy, Janka Taborecka-Petrovicova, Nata Kizivadze, Nora Agnes, Paula Garcia.

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