Paula Drouin Email & Phone Number

Kingston, Ontario

Kingston, Ontario

• Responsible for the management of access and permissions within the Queen’s suite of financial systems.
• Provide timely service in reviewing system access requests, ensuring appropriate approvals have been secured and the required training has been completed
• Commission and decommission access to financial systems, through working closing with ITS or by updating systems directly
• Research, develop and maintain standard operating procedures and system process documentation
• Refreshed the Department website in under 8 weeks, continue to maintain site updates and additions
• Produce and distribute the electronic Financial Services Newsletter to over 2000 subscribers using the MailChimp platform

Kingston, Ontario, Canada

• Responsible for providing first level payroll support for all aspects of the payroll-related employment relationship for employees within an assigned client group.
• Responded to inquiries from the Client Services Team, employees, and managers regarding Payroll matters in an accurate and timely manner
• Accurately and efficiently set up employee tax and banking information
• Processed, logged and dispersed both off-cycle and on-cycle cheques
• Conducted data audit reviews and made corresponding system corrections
• Ensured actions were compliant with organizational policies and procedures

Queen's University, Kingston Ontario

• Responsible for providing organizational and administrative support to the Controller and the Financial Services Management Team, ensuring the smooth and efficient operation of the office.
• Superior calendar management; coordinating, scheduling and maintaining meeting priorities
• Efficiently arranging travel for the Controller
• Establishing and providing support for internal and external meetings; preparing and circulating notices, agendas, background materials, booking locations and equipment
• Building strong working relationships with other Queen’s departments and outside agencies
• Managing the office’s day-to-day activities, correspondence, and tasks with a keen sense of urgency

Kingston, Ontario

Provide confidential administrative support by efficiently and effectively co-coordinating, planning and managing the day-to-day activities of the Chief Executive Officer in support of driving Kingston’s economy forward. Duties include strategic, operational, administrative and project-based tasks.

Kingston, On

Provided administrative support to corporate staff and fulfilled the role of finance assistant in the absence of a full-time finance administrator.

Signals Development and Satellite Analyst - Responsible for the search and in-depth analysis of unknown electronic methods of communications.