Professor of Regions & Tourism, Economy & Tourism Territories and International Economics.

DBA Chair and lecturer in Global Economy

Professor of Destination Management, Research Methods, Natural Patrimony, Financial Management and Business Strategy in the degrees of Tourism and Business.Coordinator of the Tourism research line and Vice-President of the Technical-Scientific Council.

- Developed an internationalization and digitalization project for a tourism company;- Managed a financial markets information project;- Participated in a global media analysis project;- Taught several courses in the areas of management, finance and marketing;- Participated in several data science and business analysis projects.

- Company management and administration;- Preparing and presenting reports about the performance of several company´s functions;- Responsible for compliance;- Controlling and Finance management;

- Strategic development and lead the administration sales & service office team to achieve company goals;- Manage all commercial aspects of WMF`s Service department;- Management of the internal service system;- Service contract management & monitoring;- Creating and presenting reports to stakeholders;

Managed a team of 35 including logistics, technical assistance, office management and sales support.• Developed and managed annual budgets and program budgets and organized fiscal documents efficiently. Led the drive to consistently meet all targets.• Developed long-range forecasts and maintained long-range financial plans, developed and implemented organizational strategies and policies to ensure strategic plans geared towards operational excellence.• Restructured the inventory process, trained the staff and presented its advantages. Reduced errors and time while performing the inventory.• Organised a market survey, designed a data capture system and brought together a field team to capture and analyse results. Used the data to drive a highly targeted sales campaign to penetrate new areas and increased market share, all during a period of recession.• Created operational KPI’s for all areas. Encouraged team to challenge and change existing methods to achieve the targets and maintain quality. Reduced completion times of all activities and promoted a culture of prompt problem resolution.• Facilitated interdepartmental communication, introduced weekly meetings with the sales director and supervisors. Increased understanding and ability to synchronize the needs of the sales team with the supporting services and improve team spirit between sectors.• Supervised overall financial system, HR management, IT system and business controls.

Consultant and business trainer specialised in Process Improvement, Strategy, Marketing and Quality.• Reviewed the business process of a pharmacy; identified improvements in several areas, such as compliance, ordering costs and budgeting. Proposed the best cost solution, designed and implemented a quality management system. Improved sales by responding quickly to customer needs, negotiated supplier deals to obtain a competitive edge.• Coordinated creation of the regions first online pharmacy. Designed a customer needs fact finding questionnaire, generated 80% response. Utilised feedback to create a customer centred site.• Provided business development consultancy to the board of a Solar systems company whose major strengths were technical expertise. Designed a roadmap that focussed on developing capability within their core business. Increased profits by 20% within 6 months.

Developed several functions related to managing the internal costs of the company, human resource management, purchase management, orders management and quality control.• Coordinated the complex process of changing facilities and managed the moving operation without compromising production efficiency.• Identified culture of overpaying for most contracted services. Presented programme of changes, ratified by the board, that enabled sensitive supplier negotiations that respected long term relationships and friendships but delivered, cost savings, value for money and transparency.• Provided and implemented a Hygiene and Safety at Work system. Engaged and trained staff in realising reduced costs of absence and avoided the cost of outsourcing the project.• Supervised and increased effectiveness and efficiency of operational systems and processes/policies to support organization’s mission; specifically, supported management reporting/information.• Supervised and coached sector managers to further their development and reach their potential.

Responsible for the daily management of the company, including most importantly: data analysis, financial e administrative management, supply chain and customer experience.