Direct guests through the extensive wine catalogue. Help guests choose a wine based upon probing questions. Maintain the wine cellar inventory and ensure the delivery of wines throughout the operation. • Maintain and organize Wine Cellar's wine inventory; count and review inventory levels on a monthly basis• Monitor the conditions of the wine cellar, ensuring optimal storage of all wine• Learn and stay well-versed in current wine holdings, wine varietals and offerings• Be knowledgeable in wine selection to provide guests with exceptional wine service• Maintain cleanliness and organization of all serve-ware, machines, and wine cellar

I was appointed Parks and Recreation Commissioner September 2024 took my oath of office 9/11/2024 and participated in my first public commission meeting the following day. Our role is to advise City Council on issues under the purview of Parks and Recreation.

► Honed instructional effectiveness by stimulating and instructing students at the graduate and undergraduate levels in course including Organizational Leadership, Economics, Integrated Business Topics, Foundations of Business, Strategies in Decision Making, Management, Managing Change in the Workplace, HR Management, Critical Thinking, and Creative Minds and Critical Thinking. ► Presented lectures, ensured student retention, graded tests, oversaw classrooms, and conducted meetings with students when necessary.

► Provide operations support to deans and staff on academic, assessment, student services and registrar topics. ► Function as the System College Registrar and Title IX Coordinator for Altierus Career College, Altierus Career Education, Everest University, and WyoTech for a total of 25 brick and mortar campuses along with an online department. ► Coordinate operations with all levels of executive and administrative leadership at all institutions. ► Oversee 5,600 active student records and over 1,000,000 transcripts in various systems.► Organize development and continue use of the student information system in student documentation and enrollment operations and lead the directors and other divisions in maintenance of those documents.► Led the effort and cost saving project to move from paper processing to electronic fulfillment of transcripts with Parchment as our third party vendor.► Created functions that allowed users to obtain a better comprehension of the data system, sustain systems for degree audits, web registrations, and other electronic self-service operations - designing an effective “One-Stop-Shop” office.► Collaborate with academic and administrative offices and committees to mobilize the effective exchange of information.► Coordinate with other student service divisions to supply responsive, user-friendly operations in facets related to registration, enrollment, progress, and graduation.► Direct all Title IX investigations, partnering with campus leadership.► Direct and lead our ADA review committee and process all ADA requests for 24 campuses and online students.►Collaborate with IT services to identify computer programming necessities in order to allow students to utilize web-based registration, grading, and other online functions.► Spearhead maintenance of approximately 75 closed campuses as Custodian of Record for over 1,000,000 transcripts.

► Motivated and cultivated five units within Academic Affairs including Academic Support Services, Central Registrar Office, Student Success and Support Services, Library/Learning Resources Centers, and Curriculum & Instruction. ► Authored policies, mentored, and guaranteed campus compliance. ► Spearheaded operations for risk assessment by pinpointing possible issues that could threaten the success of organizational wide projects and objectives. ► Collaborated in the refurbishing of the admission function, focusing on academics.► Led development of curriculum delivery to better utilize space and enhance student experience.► Designed GED preparation system attaining a 97% pass rate on GED exam after students complete the system.► Managed 10,000 – 100,000 student records.► Served as lead architect for a re-engineered enterprise wide entrance assessment with an innovative applied development studies system created for the success of students.► Operated as head instructional designer and facilitator/mentor for academic service programs including ADA, FERPA, VAWA, Campus Save Act, and Student Code of Conduct.► Executed a system to assess foreign credentials resulting in decrease in costs of $1M per year.

► Researched and monitored innovative concepts within higher education field and incorporated it into purposeful data utilized for tactical organization and decision-making operations. ► Supplied data on outcomes, student retention, testing and analysis, and remediation systems to upper level management and C-Level executives for tactical organization. ► Spearheaded the student and external issue and resolution team. ► Analyzed and approved all answers to accreditors, state, and federal agencies.► Conducted performance analysis projects including online learning experience and retention, analyzed the nursing assessment implement for entry into the program, analyzed. ► Created guidelines, policies, and procedures for campus function and presented mentoring on these new topics.► Constructed a new WebEx and Prezi system to present mentoring classes.► Regularly presented live training.

► Oversaw the Registrar, Institutional Research, Testing, Transfer Credit, Articulation, and Academic Operations for the Southern California metro campuses. ► Managed a full-time staff of 26-31. ► Coordinated, trained and implemented a student system conversion. ►Oversaw, monitored and audited daily attendance to ensure compliance. ►Responsible for onsite and online registration delivered via a web portal for three campuses. ► Provided management and leadership for the departments. ► Responsible for budgeting, cost controls, performance appraisals, ongoing feedback to staff. ► Implemented production, productivity, quality and customer services standards.► Chaired Registration Committee, Co-chaired Change Management Committee, served on the Executive Committee and Retention Committee.

► Taught principles of economics, principles of management, technology and ethics, and various business courses to a diverse, multicultural student population. ► Ensured technology was incorporated into current curriculum. ► Prepared and delivered lectures, grade exams, meet with students individually for consultations, and performed classroom administrative duties. ► Prepared and delivered faculty in-service workshops.