Sammie Ruona Ruona, Ph.D, Pmp® Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Ca

I am responsible for constantly developing the company’s short- and long-term strategy, vision and mission.Acquiring financial partners.Owning and monitoring the finances (top / bottom line) and managing the cash flow cautiously, tracking revenue targets among others.Maintaining awareness of the competitive market landscape, expansion opportunities, industry developments, etc.Being the mouthpiece for the company at conferences, events, etc. and establishing strategic partnerships.Recruiting and developing the best talent for your company.I am responsible for the day-2-day running of the company, etc.

Nepean, Ontario, Ca

Premium Real Consulting focuses on helping companies and individuals up-skill and succeed in their careers/businesses. Elevate Your Career with a Community of Motivated Professionals with many years of experience! Engage in Transformative Learning: Enroll in our hands-on courses designed to instill the latest technical and strategic skills in high demand today.Provide visionary leadership for the consulting firm, aligning strategies with organizational goals.Collaborate with other directors to develop and implement business strategies for growth and client satisfaction.Stay abreast of industry trends and emerging technologies to ensure the firm remains competitive.Act as a trusted advisor and coach for clients in adopting and scaling Agile methodologies.Conduct Agile training sessions for teams and key stakeholders, ensuring a common understanding of Agile principles and practices.Provide ongoing coaching to teams and individuals, fostering a culture of continuous improvement and adaptability.Build and maintain strong client relationships by understanding their business needs and challenges.Collaborate with clients to identify opportunities for process improvement and the adoption of Agile practices. I am the Lead Instructor and I am responsible for the day-2-day running of our programs.

Nepean, Ontario, Ca

Work with companies to develop or change an organization’s plan in areas such as operations, human resources, records management, and communications.Determine efficiency and effectiveness of managerial policies and programs.Conduct quality audits and develop quality management and quality standards for ISO (International Organization for Standardization) registration.Study company reports, financial statements, and industry publications.Maintenance of customer relations and participation in the organization's sales activities.Consultation of the clients regarding insurances, duties and taxes.Assessment of new marketing and sales opportunities as well as presentation of those estimations to the respective management.Monitoring of the shipments to ensure the compliance of regulations.Search for possibilities to reduce taxes.Ensuring the efficiency and effectiveness of imports and exports, etc.

Nepean, Ontario, Ca

Maintain current knowledge of various payment methods and processing flows, card brand regulations, technology and competitive trends in the electronic payment industry. Monitor and control SharePoint site, control of project artifacts, version control and manage project site request approvals and user permission. Prepare and present timely status reports to the project team, business stakeholders and internal senior management using MS Excel, PowerPoint, and Word.Conducted product analysis for Daily and Monthly KPI reports, analyzing and recommending new potential sale packages and forecast marketing campaigns.Translate business user concepts and ideas into comprehensive business requirements and design documents and analyze unstructured data to build customers behavior models.Lead Agile meetings to ensure high value software solutions are delivered to contribute to the success of our technology initiatives. Manage projects end-to-end to ensure coverage of all facets of testing, to achieve a successful end-user experience. Successfully engaging in design reviews, test case reviews and completing acceptance testing to validate application functionality, etc.

Lagos, Ng

Setting the strategic vision for the product, aligning it with the overall company goals and ensuring that the product roadmap supports the organization's mission.Responsible for developing and maintaining a comprehensive product roadmap, outlining features, enhancements, and timelines to meet business objectives while adapting to market dynamics.Conducting market research to understand customer needs, industry trends, and competitive landscapes, enabling the development of products that meet or exceed market expectations.Making informed decisions on feature prioritization based on factors such as customer value, business impact, and resource constraints, optimizing the product development process.Overseeing the entire product lifecycle, from ideation and development to launch and maintenance, ensuring that the product remains competitive and meets evolving customer demands.Championing a user-centric approach, advocating for a positive and seamless user experience, and collaborates with design teams to create intuitive and appealing product interfaces.Assessing product performance through key metrics and feedback, iterating on the product strategy as needed to achieve continuous improvement and address emerging challenges.Overseeing the entire product lifecycle, from ideation to launch and ongoing optimization, collaborating with cross-functional teams, including engineering, marketing, sales, and customer support, fostering effective communication to ensure everyone is aligned with the product strategy and also to ensure successful development, delivery, and market success.

Development of policies and procedures for asset management.Provided professional development resources for faculty, developed, revised and implemented policies and procedures when needed.Head process documentation project through process mapping to increase controls and process efficiencies.Lead requirements gathering sessions with internal stakeholders to gather system and business process flow requirements.Successfully delivery of policies and procedures documentations to improve business communication and structure within the university.Collaborating with internal and external stakeholders to define project scope and analyze information needs and elicit requirements.Delivering of business artifacts: workflow diagram, business process maps, business requirements documents (BRDS).Collaborating with IT to create sample data extracts for delivery to external stakeholders to reflect project future state.Collaborating with internal IT teams to ensure project deliverables meet business requirements.Lead scrum meetings to ensure high value requests are prioritized within agreed upon timelines, etc.

Lagos, Ng

• Provide effective, innovative and sensitive leadership in fulfilling the school’s Mission, Vision and Strategic Outcomes/Ends Policies. • Work with business partners and key stakeholders to define business scope and ensure enhancements are in line with business objectives. • Document high-level and detailed business requirements utilizing workflow analysis to define and explain business processes. • Develop and recommend to the Board short- and long-term plans for the benefit and advancement of the School. • Assess, on a continuing basis, the educational needs of the school catchment area; devise and deliver appropriate programs and services to meet these needs; monitor results to ensure high quality. • Lead monthly project meetings with external vendors to expedite issue resolution and ensure projects are on schedule, scope, and budget. • Negotiate Service Level Agreement (SLĀS) delivery times with business units, brokers, and cross-functional teams across Nigeria and West Africa. • Maintain master tracking document to ensure Change Requests, fixes, and enhancements are logged, prioritized, and resolved. • Acquired business Sign-offs on Business Requirement Documents (BRD) and Functional Requirement Documents (FRD). • Collaborate with external partners to implement automated reconciliation tools, which increases productivity. • Attract, assemble and lead effectively a high calibre senior management team • Select, appoint, promote and remove school employees in accordance with School Policies and State/Federal laws. • Develop, approve, implement and administer fair and equitable human resource policies, including salary, wage and benefit programs. • Maintain the School's buildings, facilities, equipment and operating services in optimum condition to support all programs and activities; plan for and secure funding for the expansion of facilities when required.

Worldwide, Us

1. Managing the product backlog and prioritizing them based on changing requirements.2. Overseeing all stages of product creation including design and development.3. Learning the market and customers' needs.4. Implement Project Management/Best Practices. 5. Keep all Parties on Track and Informed.6. Introducing Agile Engineering Practices.7. Coach Team Members.8. Host Daily Stand-up Meetings. 9. Remove Roadblocks.10. Teach Scrum Practices and Principles.11. Serving as a liaison between product and development team.

Worldwide, Us

Continuous monitoring and reporting on product performance (features, UX, user flows from sign-up until Monetization, etc.) as well as market research.Modelling insights gained from user research into formats to enhance organizational understanding of our users – such as personas and user journey maps.Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction.Analyze and report on business related data (Daily and Monthly KPI, Payment processing, Member, Partner and Adhoc reports.Planning, designing and conducting usability testing process from developing user recruitment through to test moderation, analysis and reporting.Designing, directing, and monitoring solutions to acquire and retain users.Conducting research to gather insights for new product and concept developments.Presenting findings and related design/business recommendations and customer insights to the product team, etc.

Paris, Île-De-France, Fr

• Worked closely with producers and account managers to handle day to day the client relationship complex support delivered across a wide variety of channels, aided by automation and innovative technologies (B2C, B2B, SMB, B2E, and engineering environments. • Assisted with clients insurance programs, including endorsements, certificates, auto ID cards, checking and binding policies. • Receiving and placing customer service telephone calls. • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. • Resolving customer complaints, managing database records, drafting status reports on customer service issues. • Data entry and research as required to troubleshoot customer problems.

Derry, Londonderry, Gb

• Oversaw a variety of academic programs and departments. • Supported curriculum initiatives, faculty hiring and promotion events, faculty research and teaching, and all academic departments and programs. • Responsible for supporting student learning and experiences, program initiatives, and faculty support. • Provided professional development resources for faculty, developed, revised and implemented policies and procedures when needed.

Monroe, Ohio, Us

Responsible for changing out production tooling on shift when required.Responsible for providing leadership in the absence of the Shift Supervisor.Stopped bleeding using pressure and elevation.Assisted in line start-ups, monitor machine performance, product quality and ensure the machine is producing at standard rates, sheet gauge, etc.Participated in organization / preparation for product changeovers.Placed unconscious casualty into the recovery position.Assisted other Operators with troubleshooting and repairs on other lines.Responsible to ensure Operators have a clear understanding of their work assignments and monitor against same.Responsible for ensuring knowledge is maintained within the crew as improved process methods are developed and/or new equipment is added. Performing Cardiopulmonary resuscitation (CPR). Responsible for ensuring that all the necessary equipment, process, quality and sanitation checks are conducted by Operators, as per established procedures. Acted as floating trouble-shooter as requested. Using an automated external defibrillator (AED). Trained Junior Operators.

• Authored business requirements documents (BRDS) for use by the Development team to code functionality into the Enterprise Wealth Management System (EWMS). • Collaborated with the Product Management team to establish priorities for product areas and enhancement requests. • Documented system requirements in the form of Use Cases, User Stories, and system workflows. • Executed functional, regression, and system testing with focus on documenting defects and executing test cases. • Documentation of Release Notes to summarize changes being delivered and supported the QA team through User Acceptance Testing (UAT). • Participated in Release and Sprint planning to ensure high value requests are prioritized. • Worked effectively with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance. • Attended client meetings, which involved proposing solutions, system training, and status updates regarding project development.

• Responsible for supporting the senior manager business analysis and other project resources during the project lifecycle (SDLC & PMLC). • Assisted in the development of various communication materials such as status reports, presentation decks and other project communication documents using Excel, PowerPoint and Visio. • Provided support and guidance to business and technical subject matter experts, as well as assisted with the integration of processes into the system development life cycle and ensured the development of appropriate project artifacts. • Managed and tracked project schedule using MS Project to establish linkages (leads and lags) between activity predecessors and successors. Updated project plans as needed to track ongoing deliverables, milestones and work packages. • Tracked and reported project issues, risks, and other ongoing project deliverables; investigated and ensured that all project issues were effectively resolved or escalated in a timely manner • Manage all project logs including: RAID (Risk, Action, Issue, and Decision), Change Management, and Sign-off status log.

• Scheduled brainstorming sessions, requirements workshops, focus groups and distributed survey/questionnaires, as required, in order to elicit requirements from stakeholders. • Successfully identified organizational needs and created technology plans and business processes accordingly. • Developed specialized technical requirements and managed project deliverables, timelines, and resource allocations. • Developed process documents to effectively manage the identification of requirements between the client and the development teams thus getting information to develop faster and with fewer errors. • Supported day-to-day operations including sales and training support, and all documentation for the application including testing all bug fixes, enhancements, and release changes, and identified when additional regression testing is needed. • Captured business processes and produced technical specifications; translating the business needs effectively into what the technical team required to implement. • Defined and documented customer business functions and processes act as a liaison among departmental end-users, design, configuration, testing and maintaining case management systems to ensure optimal operational performance. • Managed end-to-end projects and project teams, focusing on excellence in timeline, budget, quality and customer satisfaction (software delivery, process improvement, and third-party software evaluation and delivery projects).

Doctor Of Philosophy (Ph.D.), Business Administration

Mini-Mba, Business Administration And Management, General

Master Of Science (Msc.), Strategic Management

Master Of Business Administration - Mba

Postgraduate Diploma (Pgd), Brand Management

Bachelor Of Science (Bsc.), Economics