Sammie Ruona Ruona, Ph.D, Pmp® Email & Phone Number

Ottawa, ON, CA

Ottawa, Ontario, CA

I am responsible for constantly developing the company’s short- and long-term strategy, vision and mission.Acquiring financial partners.Owning and monitoring the finances (top / bottom line) and managing the cash flow cautiously, tracking revenue targets among others.Maintaining awareness of the competitive market landscape, expansion opportunities.

Nepean, Ontario, CA

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Nepean, Ontario, CA

Work with companies to develop or change an organization’s plan in areas such as operations, human resources, records management, and communications.Determine efficiency and effectiveness of managerial policies and programs.Conduct quality audits and develop quality management and quality standards for ISO (International Organization for Standardization).

Nepean, Ontario, CA

Maintain current knowledge of various payment methods and processing flows, card brand regulations, technology and competitive trends in the electronic payment industry. Monitor and control SharePoint site, control of project artifacts, version control and manage project site request approvals and user permission. Prepare and present timely status reports.

Lagos, NG

Setting the strategic vision for the product, aligning it with the overall company goals and ensuring that the product roadmap supports the organization's mission.Responsible for developing and maintaining a comprehensive product roadmap, outlining features, enhancements, and timelines to meet business objectives while adapting to market.

Development of policies and procedures for asset management.Provided professional development resources for faculty, developed, revised and implemented policies and procedures when needed.Head process documentation project through process mapping to increase controls and process efficiencies.Lead requirements gathering sessions with internal stakeholders.

Lagos, NG

• Provide effective, innovative and sensitive leadership in fulfilling the school’s Mission, Vision and Strategic Outcomes/Ends Policies.
• Work with business partners and key stakeholders to define business scope and ensure enhancements are in line with business objectives.
• Document high-level and detailed business requirements utilizing workflow analysis to define and explain business processes.
• Develop and recommend to the Board short- and long-term plans for the benefit and advancement of the School.
• Assess, on a continuing basis, the educational needs of the school catchment area; devise and deliver appropriate programs and services to meet these needs; monitor results to ensure high quality.
• Lead monthly project meetings with external vendors to expedite issue resolution and ensure projects are on schedule, scope, and budget.

Worldwide, US

1. Managing the product backlog and prioritizing them based on changing requirements.2. Overseeing all stages of product creation including design and development.3. Learning the market and customers' needs.4. Implement Project Management/Best Practices. 5. Keep all Parties on Track and Informed.6. Introducing Agile Engineering Practices.7. Coach Team.

Worldwide, US

Continuous monitoring and reporting on product performance (features, UX, user flows from sign-up until Monetization, etc.) as well as market research.Modelling insights gained from user research into formats to enhance organizational understanding of our users – such as personas and user journey maps.Working closely with designers and developers to turn.

Paris, Île-de-France, FR

• Worked closely with producers and account managers to handle day to day the client relationship complex support delivered across a wide variety of channels, aided by automation and innovative technologies (B2C, B2B.
• Assisted with clients insurance programs, including endorsements, certificates, auto ID cards, checking and binding policies.
• Receiving and placing customer service telephone calls.
• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
• Resolving customer complaints, managing database records, drafting status reports on customer service issues.
• Data entry and research as required to troubleshoot customer problems.

Derry, Londonderry, GB

• Oversaw a variety of academic programs and departments.
• Supported curriculum initiatives, faculty hiring and promotion events, faculty research and teaching, and all academic departments and programs.
• Responsible for supporting student learning and experiences, program initiatives, and faculty support.
• Provided professional development resources for faculty, developed, revised and implemented policies and procedures when needed.

Monroe, Ohio, US

Responsible for changing out production tooling on shift when required.Responsible for providing leadership in the absence of the Shift Supervisor.Stopped bleeding using pressure and elevation.Assisted in line start-ups, monitor machine performance, product quality and ensure the machine is producing at standard rates, sheet gauge, etc.Participated in.

• Authored business requirements documents (BRDS) for use by the Development team to code functionality into the Enterprise Wealth Management System (EWMS).
• Collaborated with the Product Management team to establish priorities for product areas and enhancement requests.
• Documented system requirements in the form of Use Cases, User Stories, and system workflows.
• Executed functional, regression, and system testing with focus on documenting defects and executing test cases.
• Documentation of Release Notes to summarize changes being delivered and supported the QA team through User Acceptance Testing (UAT).
• Participated in Release and Sprint planning to ensure high value requests are prioritized.

• Responsible for supporting the senior manager business analysis and other project resources during the project lifecycle (SDLC & PMLC).
• Assisted in the development of various communication materials such as status reports, presentation decks and other project communication documents using Excel, PowerPoint and Visio.
• Provided support and guidance to business and technical subject matter experts, as well as assisted with the integration of processes into the system development life cycle and ensured the development of appropriate.
• Managed and tracked project schedule using MS Project to establish linkages (leads and lags) between activity predecessors and successors. Updated project plans as needed to track ongoing deliverables, milestones and.
• Tracked and reported project issues, risks, and other ongoing project deliverables; investigated and ensured that all project issues were effectively resolved or escalated in a timely manner
• Manage all project logs including: RAID (Risk, Action, Issue, and Decision), Change Management, and Sign-off status log.

• Scheduled brainstorming sessions, requirements workshops, focus groups and distributed survey/questionnaires, as required, in order to elicit requirements from stakeholders.
• Successfully identified organizational needs and created technology plans and business processes accordingly.
• Developed specialized technical requirements and managed project deliverables, timelines, and resource allocations.
• Developed process documents to effectively manage the identification of requirements between the client and the development teams thus getting information to develop faster and with fewer errors.
• Supported day-to-day operations including sales and training support, and all documentation for the application including testing all bug fixes, enhancements, and release changes, and identified when additional.
• Captured business processes and produced technical specifications; translating the business needs effectively into what the technical team required to implement.

Doctor Of Philosophy (Ph.D.), Business Administration

Mini-Mba, Business Administration And Management, General

Master Of Science (Msc.), Strategic Management

Master Of Business Administration - Mba

Postgraduate Diploma (Pgd), Brand Management

Bachelor Of Science (Bsc.), Economics