Samantha Hicks, Mba, Edd, Faac® Email & Phone Number

Conway, Sc, Us

The chief student financial aid officer of the University for all undergraduate, graduate, and professional programs, working closely with senior leaders to develop a strategic financial aid model that maximizes university resources to provide access, equity, and inclusion through financial aid.

Conway, Sc, Us

Conway, Sc, Us

The Associate Director of Client Services and Scholarships effectively serves on the office management team, assists with the selection of new employees as requested by the director, and is responsible for the management of the Client Services Unit in Financial Aid & Scholarships, which includes the management of return of Title IV funds, College Work Study, the Teach Grant, Satisfactory Academic Progress & Professional Judgment Appeals, as well as the customer service counseling component to the students. This position is also responsible for analyzing funding models, administering restricted funds, supervising the scholarship staff, Lottery scholarships, external scholarships, and HCHEC scholarships. Provides assistance reporting to external agencies that provide scholarship funding for Coastal students.

Conway, Sc, Us

As a First Year experience instructor, I:- Teach courses weekly- Prepare materials and lessons to facilitate curriculum- Provide relevant assignments for students that demonstrate learning outcomes in a real-life setting- Challenge, engage, serve, and communicate with students to encourage their participation and learning while maintaining mutual value and respect- Complete grade books learning assessments on a timely basis- Designed class instruction though the development of instructional plans and activities to meet course competencies and lesson objectives- Promoted student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and engaging students in the learning process

Conway, Sc, Us

The primary job responsibilities for the Assistant Director of Financial Aid is to assist the Senior Associate Director of Financial Aid Client Services in the management and supervision of the Client Services unit of the Financial Aid & Scholarships Office. The AD is responsible for the supervision of the front line counseling staff, the processing of all Satisfactory Academic Progress Appeals, the completion of the daily mail lists, assisting with surveys, counseling students and parents, and ensuring that Client Services serves students via email, in person, and via telephone.

Conway, Sc, Us

• The primary job responsibilities for the Financial Aid Counselor include serving as a front-line information assistant for incoming phone calls, walk-in clients, and e-communications inquiries concerning financial aid. In particular, this individual will advise and counsel students on the financial aid application process, determine applicant aid eligibility, process financial aid, and contribute to the overall goals of the Office of Financial Aid. • Remains current on federal, state, and institutional financial aid regulations. • Serves as first contact for incoming calls for financial aid information. Returns all front-line calls during the same day during non-peak periods and within 24 hours during peak periods.• Manages and implements a caller/voicemail system for the entire office.• Serves as a point of contact with the general electronic messaging system within the office.• Coordinates and implements various motivational and office morale activities.• Reviews and completes daily mail list for assigned alphabet within 24 hours except during peak season. Mail list includes documents needed to process financial aid files for individual students through a computer-based database of imaged documents.• Provides exceptional customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large.• Responsible for the display of all office literature within the primary building and other public spaces on the campus.• Presents information at on-campus and off-campus financial aid workshops and information sessions.• Works closely with a team of counselors to ensure that the overall office goals are met, that exceptional customer service is given, and that clientele needs are met.

• Created, organized, and kept administrative, financial, and member files for the nonprofit organization.• Created financial statements and communicated them with stakeholders in the nonprofit organization, including the IRS.• Served as a point of contact for the organization through various mediums.• Coordinated board meetings and ensured that compliance measures were taken.• Scheduled and planned community events for children through the nonprofit organization, while recruiting sponsors and fundraisers for said events.

 Communicated with potential guests in reservation needs regarding the resort, the geographic area, and their event needs. Made reservation sales through a computer based program. Able to, as a group of reservationists, increase reservation sales on a consistent monthly basis.

• Developed and implemented daily and unit lesson plans for 1st grade, administered tests and evaluations, and analyzed student performance. • Conducted group/individual reading, math, and science activities.• Fostered a classroom environment conducive to learning and promoting excellent student/teacher interaction.

Doctor Of Education - Edd, Higher Education/Higher Education Administration

Master Of Business Administration (Mba), Elementary Education And Teaching

Bachelor Of Arts (Ba), Elementary Education And Teaching

Education record

Education record

Education record