Dr Saurabh Lall Email and Phone Number
Dr Saurabh Lall is a Vice President (P and L Head) and Hospital Director at Marengo Asia Hospitals, Gurugram. Colleagues describe them as "We started to know each other as professional in the industry and working in North India. Saurabh brings in a rich experience and thorough knowledge of Ops. His planning skills shall come to the fore wherever required. He's always available and ready to help, not only colleagues or other professionals, but also patients or relatives. A great team player. He's a problem solver, a great troubleshooter. In the decade I've known Saurabh, he's never been… Show more" and "I have known Dr. Saurabh Lall for the last 5 years or so. It started with a chance encounter where I was scheduled to join as an attending, and he was temporarily in charge. Even prior to formal joining, I was introduced to all working faculty, and attended the boardroom meeting which was on revamping of the hospital. This gave me the privilege of witnessing his exceptional abilities as a leader, bringing people together as a team, with a larger vision for healthcare. Am also aware of… Show more"
Marengo Asia Hospitals, Gurugram
View- Website:
- w-hospital.in
- Employees:
- 305
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Vice President (P And L Head) And Hospital DirectorMarengo Asia Hospitals, GurugramDelhi, India -
Vice President (P&L Head) & Hospital DirectorMarengo Asia Hospitals, Gurugram Jun 2024 - PresentAfter a long successful stint at Max Healthcare, I have moved onto a larger role as Vice President & Hospital Director at Marengo Asia Hospitals in Gurgaon. This is an organisation that runs 5 hospitals & growing, backed by Godrej, Havells & Samara Capital Private Equity Fund. I will be based out of the 250 bedded Golf Course Road Hospital.https://g.co/kgs/jmBvpmg -
Founding Advisory DoctorTamp Inc. Nov 2019 - PresentVisionTAMP, Inc is building a global community in Aesthetic Medicine, enabling Innovation, Networking & Technology while leveraging on our powerful “Super-APP” platform for wellness.MissionTo recombine and synthesize diverse new ideas into a “4th Culture Doctor” movement. -
Council Member & Educator In HealthcareGerson Lehrman Group Oct 2011 - Present -
Associate Vice President & Head Of Hospital (P&L) OperationsMax Healthcare Apr 2023 - Jun 2024Gurugram, Haryana, India1. Inducted into the “Elite Club of Wellbeing World Future Masters” by Business World & awarded the BW 40 under 40 at a ceremony in Mumbai (April 2023) 2. Listed among the “Top 40 Young Leaders of 2023” to recognise business leadership, and vision in building and scaling successful businesses across various industries (March 2023)3. Listed among the top “40 under 40 Industry Experts” across India to recognise inspiring entrepreneurial spirit & leadership as a Healthcare Strategist… Show more 1. Inducted into the “Elite Club of Wellbeing World Future Masters” by Business World & awarded the BW 40 under 40 at a ceremony in Mumbai (April 2023) 2. Listed among the “Top 40 Young Leaders of 2023” to recognise business leadership, and vision in building and scaling successful businesses across various industries (March 2023)3. Listed among the top “40 under 40 Industry Experts” across India to recognise inspiring entrepreneurial spirit & leadership as a Healthcare Strategist (January 2023)4. Awarded as the “Best Digital/Smart Hospital in India” - Max Super Speciality Hospital, Saket by Association of Healthcare Providers in India - AHPI (Apr 2022)5. Adjudged Rank One in the Outlook Health - Hospital Rankings 2022 by Outlook News (Apr 2022): Max Super Speciality Hospital, Saket adjudged: Best Multi-Specialty Hospital in Delhi 2nd Best Multi-Specialty Hospital in North India 5th Best Multi-Specialty Hospital in India6. Named amongst the ‘Top 50 Strategists of Healthcare’ by Medgate Today (Jan 2021)7. Recognised as a leader in healthcare at The CX Leader’s Forum powered by Zendesk (Sep 2019) 8. Decorated by the Rotary International with the prestigious ‘Fellowship of Paul Harris’ for philanthropic healthcare contribution to society (Sep 2019) 9. Top 100 Leaders in Healthcare Award: Oracle India & Paul Writer - Recognized among the top 100 progressive Healthcare Marketing, Customer Experience, Sales and Services leaders on the criterions of Leadership, Growth, Innovation, Impact, Customer Engagement & Satisfaction (January 2019) Show less -
General Manager & Head Of Hospital OperationsMax Healthcare Jan 2020 - Apr 2023New Delhi Area, India- Strategic Planning, Business Development & Profit Centre Operations - Produced sustained revenue growth in changing markets & cross cultural environments- Possess an integrated set of competencies that encompass areas related to Team Building, Business Management and Client Relationship Management- Giving Strategic Direction to the overall efforts of the organisation by establishing strategies for achievement of top line & bottom line budgets and effective Operations Management… Show more - Strategic Planning, Business Development & Profit Centre Operations - Produced sustained revenue growth in changing markets & cross cultural environments- Possess an integrated set of competencies that encompass areas related to Team Building, Business Management and Client Relationship Management- Giving Strategic Direction to the overall efforts of the organisation by establishing strategies for achievement of top line & bottom line budgets and effective Operations Management across functions. - Constantly evaluate the market, Competitor activities, conditions and robustness in terms of Strategy and Cost Structure- Responsible for Revenue Management & Generation, Clinical Program Management, Marketing, Brand Management & Communications, Channel Deliverables, Marketing Spends, People Management and New projects- Work in close collaboration with Doctors, Nurses and other Clinical personnel to ensure world class Healthcare Service Delivery- Construct robust business practices, develop aggressive S&M strategies to cater to complex business needs- Manage transition of the unit through various stages of the lifecycle while building a footprint across key markets- Successfully entered into tie ups with National and regional Corporates and newer TPAs- Execute and sponsor Quality Improvement Programs- Leading 100+ people & a team of 150 Doctors and Consultants (including super specialists), and manage the Hospital Operations including HR, Finance, Sales & Marketing, Housekeeping, Security, Commercial/Procurement, Customer Service, Clinical teams, Admin etc. Show less -
Deputy General Manager (Hospital Operations)Max Healthcare Apr 2017 - Jan 2020New Delhi Area, IndiaI mentor many international & national healthcare organisations as an SME & provide 360 degree feeder especially to enterprises in their growing phase regarding healthcare. I also mentor start-ups on E2E phases of ground zero market research, market entry & set-up, scale-up, fund management, people's management, processes & profitability. -
Co-Founder & Ceo (Entrepreneurial/Start-Up Learnings)Vyana Scientific May 2015 - Apr 2019IndiaVYANA comprised of a group of enthusiastic & seasoned founder friends with experience in Healthcare / Medicine, Business Process Management, Global Finance and Logistics Planning. VYANA edge over others included an R&D facility devoted to our cause. Our mission of discovering natural recipes to solve problems without creating new ones was continuosy being practiced each day at our R&D facility.The world’s growing demand for health recipes was more pronounced than anything we ever saw… Show more VYANA comprised of a group of enthusiastic & seasoned founder friends with experience in Healthcare / Medicine, Business Process Management, Global Finance and Logistics Planning. VYANA edge over others included an R&D facility devoted to our cause. Our mission of discovering natural recipes to solve problems without creating new ones was continuosy being practiced each day at our R&D facility.The world’s growing demand for health recipes was more pronounced than anything we ever saw. VYANA tried to build its war chest of Natural Science recipes aimed at filling basic gaps to benefit patients.The venture was finally wrapped up and the success we all achieved was - Experience across a 360 degree domain. All the founders moved on as better professionals and continue to excel in their respective fields. Show less -
Assistant Vice President Of OperationsCentre For Sight Apr 2016 - Mar 2017Pan - IndiaI am a doctor with exceptional multi faceted experience in Healthcare Management at one of India's leading corporate network of hospitals operating over 53 units across 35 cities in India.I have actively driven Strategy & Execution in the domain of Operations & Brand Management as part of Operations, Marketing & Sales.Having closely strategized & driven initiatives in healthcare delivery pertaining to Med-Tech, Home Care Services, Medical Tourism, Operations Management, Brand… Show more I am a doctor with exceptional multi faceted experience in Healthcare Management at one of India's leading corporate network of hospitals operating over 53 units across 35 cities in India.I have actively driven Strategy & Execution in the domain of Operations & Brand Management as part of Operations, Marketing & Sales.Having closely strategized & driven initiatives in healthcare delivery pertaining to Med-Tech, Home Care Services, Medical Tourism, Operations Management, Brand Management, Training & Customer Service, I have been fortunate to have been mentored by my reporting managers in the CEOs office with a background of Harvard & other ivy league B-schools who have themselves been global leaders at companies like GE Healthcare, IBM, American Express, Genpact, Apollo Hospitals, Vasan Healthcare, Fortis Hospitals & the Indian Armed Forces etc.In Strategic Operations, I have introduced Innovation & Change Management that has led to streamlined processes to forecast & drive positive EBIDTA margins for the company.From a Healthcare Training & Customer Service standpoint, I have mobilised methodologies & processes to achieve Patient Delight through excellent Service Delivery & Recovery by means of Content Development, TnA, Strategy, Planning & Execution in my current organisation. I also handle Customer Service incuding E2E Patient Grievance Strategy & Management.As the BU head for Strategic Business Units (SBUs), I have spearheaded multiple verticals in the company including setting up of some like Pharmacy, Opticals, Call Centre Services etc. from scratch & have initiated Quality parameters like Balanced Scorecards for Doctors, Mystery Audits & led Employee Satisfaction initiatives from the front. Having been part of the NABH Core Committee, I have acquired the skills for NABH assessments & their compliance for Hospitals & Healthcare Providers. Show less -
Senior Manager (Ceo'S Office)Clove Dental Jan 2013 - Apr 2016New Delhi Area, IndiaHEALTHCARE MANAGEMENTProject Management:- Top Leadership Meeting that formulates organisational Objectives, Goals, Strategies & their Management (OGSM)- Weekly Sales & Operations- Coordination between Regional Heads - Supply Chain Management: Rationalisation of Inventory, Tracking & Movement: Consumables, Non-consumables, Equipment- Vendor Management- R&D: Introduction of New ProductsMarketing & Sales: - Marketing Campaign Design (ATL, BTL &… Show more HEALTHCARE MANAGEMENTProject Management:- Top Leadership Meeting that formulates organisational Objectives, Goals, Strategies & their Management (OGSM)- Weekly Sales & Operations- Coordination between Regional Heads - Supply Chain Management: Rationalisation of Inventory, Tracking & Movement: Consumables, Non-consumables, Equipment- Vendor Management- R&D: Introduction of New ProductsMarketing & Sales: - Marketing Campaign Design (ATL, BTL & Digital)- Corporate Social Responsibility, Industry Relations- Result oriented Data Analysis to drive salesMarketing Communications: Digital Marketing, Blogs/PR, Content DevelopmentPreventive Maintenance: Analysis & Co-ordination of ResolutionsEvent Management:- Organising Company Events: Conclaves & Conferences E2ECustomer Service:- Customer Grievance Redressal Strategy- Distraught Customer Handling- Contact Centre Co-ordination, Call AuditsTraining, Learning & Development: - Content Development, Delivery & Assessment: Induction of new employees, Introduction to company philosophy- Chief Trainer: Clove Leadership Program: Content Development & Delivery: Yellow Belt, Green Belt, Black Belt- Soft Skills Trainer, Customer Behavior Management- Strategy for communication with customers- Employee engagement, Rewards & RecognitionCommunications:- Internal Communication Enhancement- Optimisation & Dissemination of Organisational information across the employee baseOperations: Clinic OperationsHome Care Facilities (Clove@Home)Dental TourismClinical Background: Senior Specialist - Periodontal Surgery & Dental Implantology, Clove Dental Clinics Show less -
Web Content WriterDabur India Limited Apr 2008 - Apr 2013New Delhi, Delhi, India -
House SurgeonLady Hardinge Medical College And Associated Hospitals 2009 - 2010New Delhi, Delhi, India
Dr Saurabh Lall Education Details
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Executive Mba (One Year Ldp) -
"The 7 Habits Of Highly Effective People" By Stephen Covey -
Coronavirus Disease Management -
Community Immunity Ambassador -
Pierre Fauchard Academy (Usa)Fellowship -
Royal Society Of Medicine (Uk)Fellowship -
Medical College & Hospital, MathuraMaster Of Dental Surgery -
Medical College & Hospital, MeerutBds -
Smile India Academy Of Advanced Education In General DentistryCertificate In Aesthetic & Cosmetic Surgery -
Montfort SchoolHigh School Certificate
Frequently Asked Questions about Dr Saurabh Lall
What company does Dr Saurabh Lall work for?
Dr Saurabh Lall works for Marengo Asia Hospitals, Gurugram
What is Dr Saurabh Lall's role at the current company?
Dr Saurabh Lall's current role is Vice President (P and L Head) and Hospital Director.
What schools did Dr Saurabh Lall attend?
Dr Saurabh Lall attended Indian Institute Of Management Ahmedabad, Shl Schweizerische Hotelfachschule Luzern, Franklincovey Education Brasil, Harvard Medical School, Mohammed Bin Rashid University Of Medicine And Health Sciences (Mbru), Pierre Fauchard Academy (Usa), Royal Society Of Medicine (Uk), Medical College & Hospital, Mathura, Medical College & Hospital, Meerut, Smile India Academy Of Advanced Education In General Dentistry, Montfort School.
Who are Dr Saurabh Lall's colleagues?
Dr Saurabh Lall's colleagues are Sitesh Bhattacharya, Sunil Kumar, Reema Ritty Abraham, Harneet Kaur, Harpreet Chugh, Neeru Bhati, Aashik Sikaria.
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