▶ In this role, I directed the audit and compliance functions for programs with annual and bi-annual contracts exceeding $1.5 million, ensuring stringent adherence to financial and operational standards and significantly improving program accountability.▶ Established and maintained robust liaisons with external agencies and departments, fostering partnerships that improved facility services and enhanced community health initiatives.▶ Directed specialized service operations within the… Show more ▶ In this role, I directed the audit and compliance functions for programs with annual and bi-annual contracts exceeding $1.5 million, ensuring stringent adherence to financial and operational standards and significantly improving program accountability.▶ Established and maintained robust liaisons with external agencies and departments, fostering partnerships that improved facility services and enhanced community health initiatives.▶ Directed specialized service operations within the health facility, overseeing all aspects from staffing to program control, contributing to targeted improvements in service delivery and patient care outcomes.▶ Developed and executed a community health training program, assessing its effectiveness and making iterative improvements, bolstering community engagement and enhancing health programs' educational impact.▶ Represented the department in high-level meetings, conferences, and seminars, effectively advocating for program needs and securing support for ongoing and future health initiatives.▶ Applied expert knowledge in public health laws, contract management, and program evaluation to effectively oversee budget and grant preparations, ensuring compliance and maximizing resource utilization.𝗞𝗲𝘆 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀;✔ Spearheaded the development and coordination of health services and programs, enhancing the impact of health program responsibilities through strategic planning, execution, and evaluation across multiple facilities and community groups.✔ Enhanced staff performance by initiating comprehensive training programs, managing regular and special assignments, and providing ongoing evaluation, significantly improving operational efficiency and staff competency.✔ Led the implementation of new systems and policies for the Business Office of Compliance, streamlining operations and ensuring alignment with public health laws and regulations, thereby optimizing program effectiveness. Show less

▶ In this extensive role, I directed the enhancement of patient access programs across inpatient, jail, mental health, and charity services in San Francisco, ensuring adherence to regulatory and confidentiality standards.▶ Improved operational efficiencies by 80% through the strategic implementation of Standard Operating Procedures, leading to enhanced productivity in patient access services.▶ Led a diverse team of 30 professionals, providing mentorship and career development… Show more ▶ In this extensive role, I directed the enhancement of patient access programs across inpatient, jail, mental health, and charity services in San Francisco, ensuring adherence to regulatory and confidentiality standards.▶ Improved operational efficiencies by 80% through the strategic implementation of Standard Operating Procedures, leading to enhanced productivity in patient access services.▶ Led a diverse team of 30 professionals, providing mentorship and career development opportunities, contributing to a streamlined HR operation and enhanced staff performance.▶ Spearheaded comprehensive training initiatives for new hires and played a pivotal role in panel interviews and hiring decisions, significantly optimizing team capabilities and performance.▶ Managed payroll and data processing operations for 25 staff members, ensuring the precision and timely dissemination of financial and operational reports.▶ Cultivated and maintained productive relationships with insurance agencies and government bodies, enhancing patient coverage information accuracy and streamlining administrative processes.▶ Conducted in-depth research that informed health policy decisions, establishing frameworks that benefited patient plan benefits and coverage structures.▶ Authored executive-level communications, including strategic reports and policy memoranda, facilitating effective stakeholder engagement and decision-making processes.▶ Conducted gap analyses and collaborated inter-departmentally to address procedural inefficiencies, significantly boosting organizational effectiveness.𝗞𝗲𝘆 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀;✔ Earned rapid promotion from Hospital Eligibility Worker to Senior Hospital Eligibility Worker within two years in recognition of outstanding performance and contribution to process improvements.✔ Established as a subject matter expert in health policy, influencing key strategic decisions that enhanced patient benefits and coverage options. Show less

✔ Conducted specialized instructional sessions in community-based research and enhanced racial and social justice research, boosting skill proficiency for an average of 75 professionals per semester.✔ Applied various instructional techniques that significantly improved learning retention and application, resulting in a 90% increase in participant success post-training.✔ Collaborated with 12 faculty members to innovate and adapt a curriculum that aligns with the latest industry trends… Show more ✔ Conducted specialized instructional sessions in community-based research and enhanced racial and social justice research, boosting skill proficiency for an average of 75 professionals per semester.✔ Applied various instructional techniques that significantly improved learning retention and application, resulting in a 90% increase in participant success post-training.✔ Collaborated with 12 faculty members to innovate and adapt a curriculum that aligns with the latest industry trends and standards, ensuring high relevance and applicability. Show less

✔ As the Adjunct Professor for Universityof San Francisco, I designed and delivered courses on Research Methods and Independent Directed Studies, enhancing the research capabilities of over 8 college professionals annually.✔ Implemented innovative teaching strategies that increased student engagement by 80% throughout my tenure, as measured by student evaluations and participation rates.✔ Developed comprehensive digital and print educational materials, leading to a 90% improvement in… Show more ✔ As the Adjunct Professor for Universityof San Francisco, I designed and delivered courses on Research Methods and Independent Directed Studies, enhancing the research capabilities of over 8 college professionals annually.✔ Implemented innovative teaching strategies that increased student engagement by 80% throughout my tenure, as measured by student evaluations and participation rates.✔ Developed comprehensive digital and print educational materials, leading to a 90% improvement in student performance on academic assessments. Show less

✔ As the Clinical Supervisor, I facilitated Adult Anger Management and Parenting/Transitional courses, delivering impactful and transformative sessions for participants.✔ Provided individualized, couples, and guidance counseling to support and improve the lives of at-risk families and children.✔ Directed special projects, including the development and execution of RFPs, while maintaining strict confidentiality standards.✔ Compiled and submitted detailed statistical and narrative… Show more ✔ As the Clinical Supervisor, I facilitated Adult Anger Management and Parenting/Transitional courses, delivering impactful and transformative sessions for participants.✔ Provided individualized, couples, and guidance counseling to support and improve the lives of at-risk families and children.✔ Directed special projects, including the development and execution of RFPs, while maintaining strict confidentiality standards.✔ Compiled and submitted detailed statistical and narrative reports, leveraging computer applications and systems for accuracy and efficiency.✔ Delivered emergency, crisis, and short-term interventions, providing critical support to clients and families in need.✔ Summarized clients’ functional limitations and prepared referrals to community services, ensuring access to essential resources.✔ Designed and implemented effective recruitment and selection plans, preparing class specifications in compliance with relevant laws and guidelines, and ensuring consistency within class series and job families.✔ Conducted research on program and quality assurance regulations, prepared comprehensive reports on findings, and recommended corrective actions for identified discrepancies.✔ Interpreted and administered provisions of MOUs, effectively implementing pay provisions and ensuring compliance with documentation requirements. Show less