Darshan Sharma Email & Phone Number

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

- Accomplished a 12% increase in Donor App Login/Signup to Homepage Conversion, as measured by identifying major drop-offs and improving user experience. This was achieved by conducting thorough user journey analyses and implementing targeted enhancements to streamline the login/signup process. - Increased the number of leads by finding more potential touchpoints, resulting in a 20% increase in GMV by expanding reach and focusing on top-of-the-funnel activities for lead generation. - Integrated Dialer Systems with CRM for tele-calling units, resulting in automated dialing processes and a 54% increase in agent productivity, achieved through meticulous system integration planning, staff training, and ongoing performance monitoring and optimization. - Increased Donation Recoveries by 2% through the implementation of more robust communication strategies, measured by analyzing donor engagement metrics and optimizing outreach channels and messaging content accordingly.

Mumbai, Maharashtra, India

- Increased CTR by 5.6% via A/B testing, by crafting and executing diverse test scenarios for optimal engagement. - Managed project timelines, reducing delivery times by 30%. - Enhanced expertise in DBMS, stakeholder/project management, and data-driven decision-making, fostering a comprehensive grasp of business operations and strategy.

Postgraduate Degree, Product Management

Bachelor Of Business Administration - Bba, Hospitality Administration/Management

Ui/Ux Design