- Successfully managed clients across multiple verticals including health insurance companies, re-insurance firms, healthcare technology vendors, and health information networks with total contract value exceeding USD 8.1M- Spearheaded implementation of enterprise customer solutions, effectively collaborating across organizational lines with executive stakeholders and cross-functional project teams, guaranteeing exceptional project outcomes and client satisfaction- Drove continuous… Show more - Successfully managed clients across multiple verticals including health insurance companies, re-insurance firms, healthcare technology vendors, and health information networks with total contract value exceeding USD 8.1M- Spearheaded implementation of enterprise customer solutions, effectively collaborating across organizational lines with executive stakeholders and cross-functional project teams, guaranteeing exceptional project outcomes and client satisfaction- Drove continuous process improvement in complex technical projects involving CCDs, HL7v2, FHIR, and JSON data - Engaged with clients to deliver training, identify risks, resolve issues, and prioritize features, ensuring timely project completion - Developed SOPs for user acceptance testing and implementation guides to optimize workflows and enhance client experience- Mentored new hires, developed a ramp-up plan, defined deliverables, tracked KPIs and hosted knowledge transfer sessions Show less

- Reviewed data from over 500 organizations using upward of 55 diverse electronic health record systems gaining a comprehensive understanding of various technical requirements and clinical workflows in acute and ambulatory settings - Created and maintained data mapping specifications, analytical reports, workflow diagrams and documented quality decisions- Analyzed structure and content of incoming data feeds to ensure conformance to pre-defined standards, identified gaps, recommended… Show more - Reviewed data from over 500 organizations using upward of 55 diverse electronic health record systems gaining a comprehensive understanding of various technical requirements and clinical workflows in acute and ambulatory settings - Created and maintained data mapping specifications, analytical reports, workflow diagrams and documented quality decisions- Analyzed structure and content of incoming data feeds to ensure conformance to pre-defined standards, identified gaps, recommended solutions and owned communication for quality improvement- Performed testing and go live implementation including concept mapping and data manipulation in the integration engine- Subject matter expert in HL7v2 standards. Project lead for implementation of outbound HL7v2 data involving mapping inbound data elements to outbound JSON structure- Experienced in generating training materials and performing classroom training for internal resources in healthcare data quality integration- Communicated business requirements, and managed vendor relationships with Mirth (NextGen) and Diameter Health- Performed feature testing and quality analysis on normalized data to provide feedback to the Diameter Health teams- In-depth knowledge of interoperability standards, medical terminologies and code sets, and standard controlled vocabularies- Worked effectively across organizational lines, with the technical services, value based services and provider engagement teams- Acted as a direct liaison with clients to address data quality issues and resolve client concerns- Provided after-hours technical support and customer service phone support as part of the on-call team Show less

- Provided clinical insight and perspective on the value of Health Information Exchanges, including use cases for clinical outcomes improvement and benefits for enhanced clinical workflow- Conducted review of incoming data, including troubleshooting errors and compiling reports for internal viewing- Conceptualized the business intelligence requirements and user interface for a new application platform- Helped create technical specifications describing alert notifications for health… Show more - Provided clinical insight and perspective on the value of Health Information Exchanges, including use cases for clinical outcomes improvement and benefits for enhanced clinical workflow- Conducted review of incoming data, including troubleshooting errors and compiling reports for internal viewing- Conceptualized the business intelligence requirements and user interface for a new application platform- Helped create technical specifications describing alert notifications for health homes and long term care facilities Show less

- Provided comprehensive dental treatment as a General Dentist and assisted in extensive oral surgical procedures- Study Dentist in the Research team (April - July 2014)- Part of the Education team conducting CDE programs and dental conferences- Conducted monthly operatory inventory checks to maintain ISO standards

- Practiced various interdisciplinary treatments as an Associate Dentist- Served as Infection Control Officer, monitoring sterilization & asepsis protocols, improving quality control- Administrative staff in-charge

- Independently treated 300+ patients, in a general dental hospital and university set up- Examined, diagnosed and treated patients with medical and surgical conditions in a teaching hospital setting