Physician Services Manager
Worked closely with the Vice President of Quality & Patient Experience in the implementation of Compliance 360. Also created and managed several reports containing information from several different departments regarding DNV GL, NIAHO, Incident Reports, and iAudits. Created a new template and minutes taking program that resulted in minutes not being a regular DNV GL finding for the first time in the history of the company. Also, trained others in minutes taking so that their minutes would attain to DNV GL’s standards.Worked closely with the Chief Nursing and Informatics Officer in the implementation of Optum EHR (Executive Health Resources) resulting in more inpatients due to CMS’ requirement that a hospital average two inpatients for a two-day period. The increase of inpatients also resulted in additional revenue for the company.Under the oversight of the Chief Medical Officer, helped to create the Physician Onboarding Program which involved leading Providers in their New Employee Orientation, and then guiding them throughout the rest of their onboarding process. Approximately 1000 Providers completed the program.Worked with the Hospitalists as a liaison between them and the company helping to solve problems that arose during the day. This involved coordination with employees both within and without Emerus. Also managed reports, scheduling, and payroll.As Corporate Chaplain, worked closely with the Chief Medical Officer in the creation of the Chaplaincy Program which exists to support the overall health of the Emerus family (employees) both on a continual and emergent basis.
