Diogo Sobral Email & Phone Number

Porto, PT

Porto, Portugal

Porto, Portugal

• Led diverse projects, guiding teams to deliver impactful process improvements and product launches.
• Leveraged cross-functional teams to design innovative solutions and enhance operational efficiency.
• Acted as Account Manager to align IT initiatives with business goals, fostering productive relationships between Stakeholders and IT teams.
• Led change management efforts and strategic planning for smooth transitions and effective execution of digital roadmaps.

Sydney, New South Wales, Australia

• Managed the hotel’s Pub in Sydney's CBD
• Advertised and Managed Functions to several companies' events
• 3 months experience in the Australian Labour Market, interrupted by the COVID-19 pandemic

Maputo, Moçambique

• Acted as Country Director responsible for all branches of the group, assigned to identify and develop business opportunities and profitable management, resulting in increased turnover and market share (CAGR of 14%.
• Managed and evolved a multicultural team of 50+ people
• Improved business development and B2B & B2C client management, identifying and surpassing new market challenges
• Developed stakeholder management and C-Level customer satisfaction, with key reference partnerships such as Bayer, Basf, Sonae, Knauf and Armstrong (over 2000 products for over 2000 clients)
• Visited all country provinces and neighboring countries performing market research and growth opportunities
• Oversight financial and working capital management and analytics (accounts payable and receivable, treasury, etc)

Nacala, Moçambique

• Managed all operational aspects in order to develop the new branch (2nd in Mozambique), including Operations Management, HR, Supply Chain, Account Management, Customer Service, administration and Business Development.
• Responsible for creating and coaching a multicultural team and linking external entities and cross-functions
• Assessed Northern Mozambican market in order to identify new market and growth opportunities, resulting in a CAGR of 249% (2016-2018)

Porto E Região, Portugal

• Fintech startup's CRM for over 2000 clients, monitored 250+ investment portfolios
• Managed full sales cycle and pipeline stages, contacting clients all over the world, guiding and supporting customers through the platform and applications (web and mobile)
• Implemented and developed an onboarding system to improve user experience and client retention
• Analysed data to identify insights and produce reports to senior management and to the IT department, offering inputs to UX and UI design
• Managed cross-function IT tools in order to advertise the platform and disseminate information about its financial services

Porto E Região, Portugal

• Opened and managed bank accounts to new clients
• Provides information about savings and other financial products

Porto E Região, Portugal

• Performed costs analysis and forecasts for Air and Maritime logistics operations
• Invoice controlling, identified discrepancies and provided corrective measures on reports

Bachelor'S Degree, Business Administration And Management

Activities and Societies: Main courses: Operations, Economics, Management, Finances, Accounting and Marketing.

Business Administration, Management And Operations, Erasmus

Activities and Societies: Exchange Programme Main courses: Marketing, Operations and Sociology.

Integrated Master In Chemical Engineering (Interrupted To Start Studying Business Management)

Activities and Societies: Main courses: engineering, general chemistry, mathematics and physics.

Sciences And Technologies - High School