GoodBetterGreat Consulting is a leading provider of HR, management, and leadership consulting services that specializes in nonprofit organizations.I provide the full suite of human resources consulting services for nonprofit clients to deliver forward-looking solutions that strengthen regulatory compliance posture, resolve employee relations issues, streamline mission-critical workflows, and shape a highly differentiated employee experience.Among my accomplishments, I… Show more GoodBetterGreat Consulting is a leading provider of HR, management, and leadership consulting services that specializes in nonprofit organizations.I provide the full suite of human resources consulting services for nonprofit clients to deliver forward-looking solutions that strengthen regulatory compliance posture, resolve employee relations issues, streamline mission-critical workflows, and shape a highly differentiated employee experience.Among my accomplishments, I have:➥ Served as Human Resources Director for a 250-member nonprofit client.➥ Set the tone, vision, and direction of clients’ HR organizations; ensure alignment with the corporate mission and values.➥ Responded to EEOC charges and unemployment claim disputes.➥ Routinely liaised and collaborated with outside legal counsel on behalf of clients.➥ Facilitated mediations to resolve employee complaints, grievances, and disputes. ➥ Developed online and in-person training modules encompassing HR Management, Governance, Multigenerational Workforce, Unconscious Bias, Sexual Harassment, Performance Evaluations, Employee Engagement, and Remote Work Environment.➥ Analyzed client operations to identify gaps and improvement opportunities.➥ Streamlined a client’s recruitment and onboarding procedures; leveraged HRIS best practices to attract and retain top talent.➥ Collaborated with client teams to develop market-aligned compensation plans, design employee M&A transition strategies, modernize the policies and procedures manual, create world-class benefit plans, and respond to NLRB, OHSA, and EEOC inquiries/charges. Show less

As Hybrid Chief of Staff, I am responsible for providing strategic, HR, and operational support for the Senior Pastor, Church, and Community Center. I lead a team of 25 direct reports to ensure the organization’s financial health and execute a suite of mission-critical projects influencing all aspects of day-to-day operations.Here are some of the ways I’ve made positive contributions to business performance:➥ Administered a $6MM annual budget; ensured the optimal… Show more As Hybrid Chief of Staff, I am responsible for providing strategic, HR, and operational support for the Senior Pastor, Church, and Community Center. I lead a team of 25 direct reports to ensure the organization’s financial health and execute a suite of mission-critical projects influencing all aspects of day-to-day operations.Here are some of the ways I’ve made positive contributions to business performance:➥ Administered a $6MM annual budget; ensured the optimal allocation and utilization of church resources.➥ Managed all aspects of the grant application/administration cycle, including grant writing and compliance.➥ Designed custom tools and SOPs to ensure compliance with grant requirements.➥ Led the operations/logistics team through all aspects of CAPEX, renovation, and installation projects including the office renovation and elevator installation projects.➥ Oversaw internal/external communication initiatives including printed and digital collateral.➥ Modernized the employee handbook to ensure strict compliance with State and Federal employment laws.➥ Developed a project management tool to optimize resource management activities. Show less

As Senior Project Manager, I was responsible for leading a team of 39 consultants to manage a multi-year, $6.4MM contract and ensure Office of Head Start compliance by utilizing Head Start Program Performance Standards for 300+ Head Start Programs across the Southeastern region.Some of my key contributions include:➥ Ensured team members were fully trained, supported, and optimally positioned to deliver against all contractual commitments.➥ Conducted monthly all-staff… Show more As Senior Project Manager, I was responsible for leading a team of 39 consultants to manage a multi-year, $6.4MM contract and ensure Office of Head Start compliance by utilizing Head Start Program Performance Standards for 300+ Head Start Programs across the Southeastern region.Some of my key contributions include:➥ Ensured team members were fully trained, supported, and optimally positioned to deliver against all contractual commitments.➥ Conducted monthly all-staff meetings and performance reviews to identify and close gaps in skill or knowledge. ➥ Counseled clients in HR best practices and regulatory compliance.➥ Provided actionable recommendations to resolve employee grievances or undertake disciplinary actions.➥ Developed corrective action plans for deficient grantees. Show less

I joined ICF International in 2015, where I managed a team of 20 direct reports to provide consulting services for 325 Head Start Programs in the areas of HR, Fiscal Oversight, Board and Governance Regulations, and Compliance across an 8-state region.Some of my additional contributions include:➥ Conducted performance reviews to identify and professionally develop underperforming staff.➥ Analyzed program risk and developed corrective risk mitigation plans.➥… Show more I joined ICF International in 2015, where I managed a team of 20 direct reports to provide consulting services for 325 Head Start Programs in the areas of HR, Fiscal Oversight, Board and Governance Regulations, and Compliance across an 8-state region.Some of my additional contributions include:➥ Conducted performance reviews to identify and professionally develop underperforming staff.➥ Analyzed program risk and developed corrective risk mitigation plans.➥ Sourced, interviewed, and recruited a highly qualified team of top talent; scaled the team from 15 to 40 throughout tenure. ➥ Developed a range of workshops, conferences, and trainings in the areas of HR, Governance, Management, Fiscal Oversight, and other high-priority areas.➥ Produced reports to evaluate mission-critical KPIs, including technical performance, trends, variance analyses, and recalibration adjustments. Show less

As an Adjunct Professor, I designed and implemented a positive, respectful, engaging, and intellectually challenging learning environment where adult students were provided opportunities to apply theory to practical experiences in business. I facilitated opportunities for student participation through online discussions, exercises, assignments, and collaborations with peer groups through the college Online Learning System (OLS).

As an Adjunct Professor, I designed and implemented a positive, respectful, engaging, and intellectually challenging learning environment where human resource management graduate and undergraduate students were supported in their application of theory to practice and included practical work experiences in Human Resources.I created opportunities for students to research and present findings about actual employment court cases.

I joined Mississippi Action for Progress in 2000, where I managed all aspects of day-to-day HR operations for a community-based child development and family assistance program.I periodically optimized existing policies and procedures, led a suite of change management initiatives, provided consultative guidance to Board members and the executive team, streamlined the onboarding process, and contributed to a highly motivated and engaged workforce.