Elizabeth (Tac) Crowley Email & Phone Number

Marmora, Nj, Us

Marmora, Nj, Us

Purchase, Ny, Us

Providing Primary Care to patients across the US in a digital setting, improving access and health quality.

Trenton, New Jersey, Us

The Learning Collaborative for family medicine and internal medicine residency programs is free and open to any primary care residency program practice. The Collaborative focuses on improving health outcomes by using proven quality improvement methods that lead to measurable improvement to care processes and patient outcomes. Program teams enter quality data into a private website, which produces run charts with analytics in real-time and allow participants to compare their performance to others for learning.

London, Gb

I provide efficient and innovative protocol, policy, and documentation solutions to practices in the digital health space, allowing for standardized workflows resulting in improved quality, better efficiency, and enhanced provider satisfaction. I ensure that clinical training reflects updated protocols and provide simple guides for providers to reference. Built a new covid 19 protocol that allowed for simplified documentation and tracking of severe warning symptoms, high risk conditions, and antiviral contraindications, as well as updated the insolation and masking guidelines. This allows for tracking not only of diagnosis and treatment, but a means to measure whether patients were treated in an appropriate and timely fashion.Improved sinusitis protocol to allow for measurement of indications for antibiotic treatment (duration, double worsening), and determine whether antibiotics were appropriately prescribed.

London, Gb

Clinical lead and SME for Quality in a Digital First Primary Care Telehealth Practice.Helped launch Babylon’s value-based care service in 9 states (Missouri, Georgia, Mississippi, New York, Ohio, Indiana, Iowa, New Mexico, and Nebraska) covering over 250,000 members. Provide training and ongoing operational support to 30 team members including providers, nurses, and clinical support staff. Support Babylon in providing care to over 3.5M Medicaid patients across the country by contributing to an integrated model of medical, behavioral, and social care. Supported the recruitment of ~50 clinicians across the US by partnering with the talent acquisition team on recruitment strategies and improving employer branding. Partnered with the Product team and advised on Babylon’s global technology products including a mobile app, clinical and patient portal, and integration with 3rd party software systems. Attended equity, diversity, inclusion, and trans-awareness training and advised Babylon on ways to expand the inclusivity of the company’s products and clinical processes. Reviewed clinical functions to verify quality against HEDIS standards and recommend improvements.Worked with the Product and Practice Operations departments for overall process changes to improve the scheduling process, transfer of information, and create a better product experience for patients. Worked directly with individual providers on performance improvement initiatives including prescribing patterns, documentation accuracy, and risk assessment coding/HCC. Collaborated closely with Nursing leadership and Clinical Operations to develop care pods, which enabled interdisciplinary teams to closely coordinate care and avoid duplicate tasks. Partnered with the Medical Director of Quality & Governance and wrote policies and procedures for the national provider team (over 200 physicians and NPs) across 50 states to establish medical and administrative best practices.

Aurora, Il, Us

Provided patient diagnosis, test evaluation, and treatment for a panel of 10,000+ patients covered under the union-based insurance for casino workers and their families using Athena EHR.Worked closely with ~10 providers to share knowledge and discuss best courses for treatment.Interacted sensitively, effectively, and professionally with individuals from diverse cultural, linguistic, socioeconomic, educational, sexual, gender, and religious orientations and backgrounds.

Volunteers in Medicine is a free clinic for uninsured patients in Cape May County that provides ~2,500 appointments per year. The organization is funded through donations and grants.One of three leaders alongside the Executive Director and Nursing Director, who helped lead a team of ~40 volunteer providers, nurses, and administrative staff. Provided direct patient care for complex, high-risk patients without insurance in a free clinic volunteer-based setting and leveraged Athena EHR. Decreased new patient wait times from 3 months to less than 2 weeks by optimizing the medical review process and reducing touchpoints from 11 to 4. Supported the recruitment of ~20 new mid-level volunteer providers. Worked directly with Clinical Director and Executive Director for strategic planning and quality improvement and developed policies for comprehensive care management for chronic diseases.Restructured the medication purchasing and dispensing process and reduced annual pharmacy spending by 50% while still ensuring access to medications.Helped double the organization’s multiple 6 figure annual budget and helped land new grants from major companies, including CVSCares.Revised the credentialing process for a large clinical team to meet the standards of the Federal Tort Claims Act, reducing clinic malpractice costs to zero.Implemented diabetes standing orders and an overarching diabetes program that included meeting quality measures, improving access to diabetes supplies, providing socks and footwear for uninsured patients, and offering education regarding healthy eating, including meal prep.Served on the conference committee for the National Association of Free & Charitable Clinics.

AtlantiCare is a health system based in Atlantic County and is the region's largest healthcare organization and largest non-casino employer. The organization now has more than 6,000 staff and providers who serve the community in more than 100 locations in 5 southern New Jersey counties. The company acquired my primary practice in 2013. Joined a local practice with 10 providers, specialists, and health coaches in the setting of a multi-specialty practice with offices throughout 3 counties (at the time).Connected with patients, learned their health stories, and developed recommendations for prevention, treatment, and lifestyle interventions in order to maintain or improve their health.Maintained regularly updated patient medical records using eClinical Works to document all evaluations, medications, treatments, allergies, test results, and other records.Evaluated patients’ symptoms and determined the most appropriate course of treatment to address their needs.Prescribed medications in compliance with state and federal statutes and informed patients of all possible risks, complications, and interferences they may have with other medications they were taking.Consulted patients on topics such as proper nutrition, fitness, and hygiene, as well as preventive and screening measures to assist them in making informed decisions and taking good care of their health.

Led a family practice as an independent provider and cared for ~2,000 patients. Provided direct primary care: comprehensive care including prevention, disease management, hospital visits, and home visits. Developed lasting relationships with patients and their families in the context of community, allowing for mutual respect, shared decision-making, and lifelong impact toward the overall well-being of patients and providers alike.Extended visit lengths allowed me to provide comprehensive continuous patient care to adults and children over 7.

Md, Medicine

Bachelor Of Science - Bs, Biology, General