Jay Druce Email & Phone Number

London, England, GB

Home Counties

Home Counties

We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

South London, England, United Kingdom

Responsible for up to 7 Business Managers, and 36 Territories across South London and Kent.Conducting regular one to ones, setting smart objectives, providing feedback, coaching and support. Conduct regular oversight on Quality assurance. Responsible for the Business Managers performance management of their teams to ensure that training, development and.

Responsible for 11 Quality Assurance Managers across the South of England. Providing clear Guidance, to ensure all Colleagues understand their roles and responsibilities. Training sessions conducted for Quality Assurance, treating customers fairly, conducting reviews, and providing feedback. Providing Support, coaching and guidance through regular Dual.

BrightHouse was the largest rent-to-own company in the United Kingdom, regulated by the FCA.I was responsible for a location with an annual turnover of £1,500,000 and 1200 Customers. Managing a Team of 2 Deputy Managers, 6 Sales advisors and 3 Customer Account Advisors.-Measured performance through weekly reviews, monthly 1-2-1’s and Annual PDR’s.-Managed.

BrightHouse was the largest rent-to-own company in the United Kingdom. Deputy Manager in the Largest Store in the Region. Managed a Team of up to 6 Sales Advisors. Selective list of duties> Conducting Weekly Reviews > Conducting Monthly Reviews > Target setting > Performance Management > Coaching > Product training > Weekly Schedules > Holiday planning >.

BrightHouse was the largest rent-to-own company in the United Kingdom.Selective list of duties> Supporting Existing Accounts > Processing New applications > Converting online leads > Customer Retention> Complaints Handling > Shop Floor Merchandising > Support with New store Opening