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Andrew Drummond is listed as Outdoor Leader and Trainer, Associate with Revolution Learning & Development, Director @ Drummond Learning Ltd, Director @ Snappy Skills Ltd at Drummond Learning Ltd, based in Hartlepool, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Andrew Drummond.
Andrew Drummond previously worked as Outdoor Leader at All Elements Training and Managing Director at Drummond Learning Ltd.
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Learning & Development and People Management solution designer, deliverer and implementation professional.Serving businesses and helping people to improve knowledge, skills and results in innovative, interactive and challenging ways.Selection of work:- 1500+ professional development training days including; leadership, management, communication, sales, service, coaching, time management, teamwork, influencing, personal impact, presentation, negotiation, appraisal, safety behavioural awareness, assertiveness, facilitation, written communication.- Bespoke leadership programmes for large media client, insurance broker, large contact centre.- Design and development work including; performance management systems, behavioural frameworks, assessment centres, brand and identity, product training, reward systems, customer experience.- Other selected experience; employment law seminars, conference facilitation, webinar delivery and recording, e-learning design, real-time training videos, after-dinner speaking.
Listed skills include Performance Management, Training, Coaching, Employee Engagement, and 30 others.
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Hartlepool, England, United Kingdom
Professional Wellbeing & Development delivered during guided walks in the beautiful North East of England and North Yorkshire
Andrew at DRUMMOND LEARNING LTD provides people development services to businesses and individuals. Training design and delivery is at the heart of what we do.At Drummond Learning Ltd, we pride ourselves on sharing knowledge and developing the skills and behaviours of our learners through highly interactive and participative courses that stay long in the.
Business & Personal skills training specialist
Reporting to the Director of Support Services, I led a team of Operational Trainers servicing a wide range of BPO activities for major world-wide blue-chip clients. Achieved efficiency savings to date equating to over £250,000 through revised practices and cross-skilling. Have on-boarded five new client contracts in the last 2 years from divergent sectors.
Goals and achievementsRealised business priorities through the design, delivery and evaluation of a range of management development and leadership training programmes. Implemented and maintained the Company's performance management system and tailored interventions such as role profiling and competency based assessments to enable organisational.
Goals and achievementsManaged the Business Provisioning department for global telecoms client encompassing 3 Team Leaders and 35 Agents across 5 separate functional roles.Ensured KPI's were met / exceeded, recorded and strategies to improve were implemented, via root cause analysis and through innovative training and development.Project Managed.
Leading 5 diverse teams of Provisioning Agents for a global communications client.
Fast-tracked into management straight out of University
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Andrew Drummond works for Drummond Learning Ltd.
Andrew Drummond is listed as Outdoor Leader and Trainer, Associate with Revolution Learning & Development, Director @ Drummond Learning Ltd, Director @ Snappy Skills Ltd at Drummond Learning Ltd.
Andrew Drummond is based in Hartlepool, England, United Kingdom while working with Drummond Learning Ltd.
Andrew Drummond has worked for All Elements Training, Drummond Learning Ltd, Revolution Learning And Development Ltd, Garlands Call Centres, and Kwik Save Stores Ltd.
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Andrew Drummond is listed with skills including Performance Management, Training, Coaching, Employee Engagement, Training Delivery, Change Management, Team Management, and Management.
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