Senior System Support Administrator
Current• Monitor system performance for Exabeam, Algosec, SecureWorkload / Tetration, and Extrahop• Troubleshoot and escalate issues for our tools to maintain 24/7 availability• Install and configure software for SIEM platform log ingestion• Monitor and troubleshoot ingestion of system logs into Exabeam • Proficient in backend / CLI Linux support for applications• Utilize Python, Bash, and PowerShell • Provide technical support and training to end users on various tools• Create and maintain system documentation• Maintain and oversee upgrades on applications• Create detailed write-ups of technical issues