Part-time Mentor- Strathmore Mentoring Services· Provided personalized guidance and support to a cohort of 8 students at Strathmore University, focusing on fostering their academic excellence and personal development.Facilitator- Strathmore Mentoring Services· Played a vital role in preparing 72 Class 8 students from Kolongoni Primary School in Kilifi County for their final exams. Provided mentoring, engaged in discussions with teachers, and addressed various challenges faced by… Show more Part-time Mentor- Strathmore Mentoring Services· Provided personalized guidance and support to a cohort of 8 students at Strathmore University, focusing on fostering their academic excellence and personal development.Facilitator- Strathmore Mentoring Services· Played a vital role in preparing 72 Class 8 students from Kolongoni Primary School in Kilifi County for their final exams. Provided mentoring, engaged in discussions with teachers, and addressed various challenges faced by students. Show less

Project Assistant-ECORURAL project· Prepared comprehensive minutes for online project kick-off meetings, ensuring clear documentation of objectives, roles, timelines, and action items.Project Coordinator- Young Female Plumber’s Program· Preparing grant proposals for the programme. · Compiled and managed budgets for the Program, ensuring effective allocation of resources and adherence to financial guidelines.· Developed and maintained a comprehensive timetable schedule… Show more Project Assistant-ECORURAL project· Prepared comprehensive minutes for online project kick-off meetings, ensuring clear documentation of objectives, roles, timelines, and action items.Project Coordinator- Young Female Plumber’s Program· Preparing grant proposals for the programme. · Compiled and managed budgets for the Program, ensuring effective allocation of resources and adherence to financial guidelines.· Developed and maintained a comprehensive timetable schedule for various courses, optimizing resource utilization and student engagement.Rapporteur- ACS 2023· Gathered key insights during plenary and side-event discussions, compiling the ACS summit report for the Ministry of Environment, Forestry and Climate Change.· Led a team of three in compiling information from 88 side events during ACS23 within four days.Research Assistant- Mapping Faith-Based Organization’s Assets in Kenya· Actively participated as an enumerator in a pilot test focusing on climate change, conservation, and sustainability. Collaborated with the Archdiocese of Nyeri, Strathmore University, and funded by World Research Institute.Event Coordinator- Sanitation Accountability Symposium 2023Demonstrated exceptional organisational and leadership skills in coordinating cross-functional teams for the highly successful event, featuring renowned speakers, and engaging 120+ attendees at Strathmore University. Show less

Led a team of 6 members in different repairs and renewal, administrative assignments and prepared accounts of various projects. Mentor· Mentored students and graduates in architecture, hospitality, and the medical fields most of whom have graduated with distinctions. Some have transitioned to professionals in their respective fields and have secured outstanding career opportunities.Repair and Renewals Management· Led and managed the repairs department, overseeing all aspects of… Show more Led a team of 6 members in different repairs and renewal, administrative assignments and prepared accounts of various projects. Mentor· Mentored students and graduates in architecture, hospitality, and the medical fields most of whom have graduated with distinctions. Some have transitioned to professionals in their respective fields and have secured outstanding career opportunities.Repair and Renewals Management· Led and managed the repairs department, overseeing all aspects of operations, including identifying and resolving any infrastructure and equipment problems, while ensuring optimal customer satisfaction and value for money.· Saved over $20K by negotiating for price reduction and sourcing alternative suppliers on repairs and renewals.Financial & Project Management· Overseeing the financial transactions process, I effectively managed and monitored client payments. I maintained a streamlined and efficient financial system by ensuring accurate and timely payment processing. I proactively addressed any discrepancies or issues that arose, promptly resolving them to minimize disruptions. By upholding meticulous attention to detail and adherence to established procedures, I ensured the smooth flow of financial transactions and optimized client satisfaction.· Demonstrated excellent problem-solving skills, leveraging a data-driven approach to diagnose and resolve complex issues, minimizing downtime and maximizing productivity.· Spearheaded the successful management of financial records, reconciled financial statements and created comprehensive budget streamlined processes, and increased efficiency and accuracy in the organization.· Utilized expertise in financial analysis to provide actionable points and recommendations, enabling better-informed decisions.· Successfully managed and oversaw project implementation, ensuring optimal budget and time allocation, while maintaining quality standards and adherence to project scope and deadlines. Show less

I updated the financial statements.· Prepared timely financial statements using Excel and identified areas for improvement in billing, and worked collaboratively with cross-functional teams to implement solutions, resulting in improved performance and higher levels of customer satisfaction.· Led efforts to identify and mitigate discrepancies in organizational processes, resulting in a significant reduction in operational costs and improved efficiency.· Implemented solutions to… Show more I updated the financial statements.· Prepared timely financial statements using Excel and identified areas for improvement in billing, and worked collaboratively with cross-functional teams to implement solutions, resulting in improved performance and higher levels of customer satisfaction.· Led efforts to identify and mitigate discrepancies in organizational processes, resulting in a significant reduction in operational costs and improved efficiency.· Implemented solutions to address accounting, billing, and service delivery issues, resulting in increased client satisfaction and improved overall performance.· Increased client retention rate by 100% and reduced staff turnover by 80% through building client and staff relationships, understanding their concerns and giving relevant feedback. Show less

· Developed and executed a strategic marketing plan to attract and retain new clients, resulting in a 10% increase in customer base and improved revenue growth.· Provided exceptional customer service to clients by answering their inquiries and addressing their concerns in a timely and professional manner, resulting in increased customer retention and improved company image.· Maintained positive relationships with customers by communicating effectively and managing their expectations… Show more · Developed and executed a strategic marketing plan to attract and retain new clients, resulting in a 10% increase in customer base and improved revenue growth.· Provided exceptional customer service to clients by answering their inquiries and addressing their concerns in a timely and professional manner, resulting in increased customer retention and improved company image.· Maintained positive relationships with customers by communicating effectively and managing their expectations, resulting in increased satisfaction and loyalty.· Managed customer feedback and analyzed trends to identify areas for improvement, resulting in process improvements and business success.· Coordinated with cross-functional teams to research and resolve complex customer issues, resulting in timely and effective resolutions and improved customer satisfaction.· Built a loyal customer base through the delivery of top-notch services and personalized attention to their account and service needs. Show less

· Customer support

· Number of calls to be received in a day is 10· Teamwork with attachment students from different departments· Numerical data entry· Received and recorded delivery invoices from the suppliers· Compared the invoices received to the records from the store department· Accuracy control of employee attendance timesheet