David Rutberg Email & Phone Number

Rochester, New York, Us

Strategic Interests (SI) offers advisory and implementation services to help healthcare stakeholders collaborate, improve care and enhance financial performance. Provide engagement leadership, delivery management, data strategy and analytics, process transformation, and automation services to healthcare providers and payers.

Lead digital transformation, data analytics, and digital strategy engagements for financial institutions, manufacturing companies, health care systems, B2B enterprises, startups, and private equity firms. Scope of engagements includes strategy and planning, opportunity identification, platform selection, solution delivery, change management, and business operations. Developed partnerships with multiple advisory firms to deliver services and grew direct relationships with early-stage firms requiring business, operational, and technical expertise.

Norwalk, Connecticut, Us

Promoted to direct a 120+-member organization tasked with delivering integrated views of finances, sales and operations across all Xerox business units/geographies. Drove performance through four simultaneous transformation projects that focused on governance, delivery, team configuration and software development methodology. Direct reports: 10. Annual program budget: $16M.• Realigned project portfolio from a focus on fulfilling middle-management requests to alignment with corporate and C-suite leadership objectives. Effort significantly improved governance and value realization.• Migrated from legacy on-premise architecture to platform-based cloud delivery. Initiative enhanced responsiveness and generated $4M cost reduction.• Transitioned from in-house development teams to a blended model by outsourcing work to partners in the US and India. Generated $4M in annual labor savings.• Replaced ad hoc development methodologies with agile methods, resulting in faster time-to-value, higher quality, improved customer satisfaction and greater responsiveness.

Norwalk, Connecticut, Us

Created and delivered a $1M global project to transform the processes, tools and teams required to remotely manage 500K+ internet-connected printers. Built service offering that was marketed to top clients in 25+ countries in North America and Europe. Led six technologists in a matrixed environment.• Transitioned from a manual on-site process to a remote automated process, while providing new tools to complete necessary upgrades more efficiently. Simplified and moved work to lower-cost offshore teams. • Realized $12M financial benefit through reduced labor expenses and increased service sales.

Norwalk, Connecticut, Us

Recruited back to Xerox. Led $40M program that transitioned global $3B IT services division from diverse local systems to standardized business processes, systems and data across operations in 120 countries. Created and implemented multi-year roadmap for 12+ projects. Direct reports: 6 Black Belts. Matrix-managed 30-person team.• Achieved cumulative returns of $80M+ across all projects for marketing, lead-to-sales and solution delivery.• Deployed Salesforce.com to 3K internal users to create a more nimble organization. Improved sales team productivity, reduced CRM data sources from 30 to 1 and increased management visibility to sales ops/pipeline.• Introduced IT tool that provided automated and accurate services configuration, pricing and quotes. Achieved better margins and greater win rates as a result.• Led PMO responsible for IT investment decisions and value realization.

Us

• Defined an innovative knowledge management offering and attracted over $15M of investment.• Built delivery partnerships with IBM and Cisco.• Established operational business processes and built the staff from six individuals to 30.

• Shed low margin products, reorganized support and simplified technology to improve gross margins from 7% to over 35%. • Rebuilt team and grew new account sales from near zero to $15M.• Added 25 new accounts including: Verizon, RCN, Wal-Mart, MCI, AT&T, XO, and Cox Communications.• Reduced IT costs by half and direct labor by 20%, while improving reliability and flexibility.• Launched three business process outsourcing offerings.• Refocused the company from low-margin services to technically complex value-added business services.

• Eleven-fold increase in revenue, to $3.8M, in three years.• Sold company for $100M.• Launch of three new Internet software products.• Growth to over 100 customers including AOL, AT&T, and Sony.• Sale of the company at a substantial profit.