Doug Rutherford

Doug Rutherford Email and Phone Number

System Administrator @ University of Utah Health
West Valley City, UT, US
Doug Rutherford's Location
Salt Lake City Metropolitan Area, United States, United States
Doug Rutherford's Contact Details
About Doug Rutherford

Experienced and detail-oriented system administrator driven by quality and process to create, automate, document, and maintain a highly available infrastructure for applications and services with monitoring and alerting in place to tackle issues proactively in order to prevent unplanned downtime. Looking to leverage this experience and technical background to strengthen or create a robust environment for continuous delivery of software deployments.Specialties: 20+ years experience in IT/IS with an emphasis in the areas of network and server administration as well as hardware and software support. Systems Administrator with experience in Windows & Linux OS & application support, managing hosts, resources, and supporting infrastructure in VMware virtual environments. Automation of software deployments and system provisioning of virtual machines with Ansible, Jenkins, using PowerShell & bash. Background includes six years in the automotive industry supporting development teams providing robust DMS solutions and participating in an on-call rotation, working for a global provider of real-time business collaboration and communication solutions, as well as a smaller accounting/custom software firm. Strengths include adaptability, working within cross-functional teams for process improvement. Built, configured, and implemented servers forweb services using IIS, mail, databases, internet, storage, backups, host applications, as well as other network services. Ability to interact with various levels of management through training, instructing, and analyzing data for problem resolution.Additional experience includes 14 years using and supporting Unix / Linux. Client applications support for Avaya Proactive Contact solutions. Troubleshooting in a mixed Windows and Unix / Linux environment. Configured, and implemented servers for mail, databases, internet, storage, backups, host applications, & other network services. Continually learning new products and technologies. Experience with Microsoft Operating systems, workstations, and servers (installing, configuring, troubleshooting). Setting up, troubleshooting, and maintaining small networks and network resources. Troubleshooting and administration of HP-UX Unix. Building and maintaining PC workstations & servers. Support on proprietary hardware and software for Avaya Predictive Dialer call center solutions. Previous experience with Microsoft Exchange servers, MS Office applications. Some exposure to Oracle and SQL databases running queries and client applications. Personal experience using Mac OS.

Doug Rutherford's Current Company Details
University of Utah Health

University Of Utah Health

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System Administrator
West Valley City, UT, US
Doug Rutherford Work Experience Details
  • University Of Utah Health
    System Administrator
    University Of Utah Health
    West Valley City, Ut, Us
  • Galileo Financial Technologies
    Sr. Linux System Administrator
    Galileo Financial Technologies Feb 2021 - Feb 2023
    Sandy, Ut, Us
    Supported client API communications and functionality in production and testing environments. Identified and fixed data discrepancies for all our clients. Helped development team with continuous deployments of the latest binary releases via source control (GIT) on AWS EC2 containers without disruption to client services. Work closely with the development team to identify, debug and fix production issues. Participated in 24/7 on-call rotation, provide incident response and resolution to issues like 'Auth' failures, fraud attempts, down or hung processes, etc. received. Trained new team members on processes, binary functionality, and reporting on incident timeline and recovery / prevention plans including creating detailed technical reference documentation. Set up alerts, monitors, dashboards, and search server & application logs.Oracle SQL DeveloperGITJIRASpunkOpsGenie
  • Goldman Sachs
    Linux System Administrator
    Goldman Sachs Jul 2020 - Feb 2021
    New York, New York, Us
    Managed and administered global Linux based user experience applications and services. Respond to system alerts and escalated support requests for business units. Significantly improved infrastructure stability and performance by analyzing patterns, recurring failures and issues and offering permanent solutions. Used effective communication to connect and collaborate globally between teams, application owners, senior stakeholders, and peers to troubleshoot and devise and deploy solutions.
  • Dealertrack
    Technology Ops Analyst Ii
    Dealertrack Dec 2018 - Jul 2020
    North Hills, New York, Us
    Systems Administrator with experience in Windows & Linux OS & application support, managing hosts, resources, and supporting infrastructure in VMware virtual environments. Automation of software deployments and system provisioning with Ansible, Jenkins, using PowerShell & bash. Background includes six years in automotive industry supporting development teams providing robust DMS solution and participating in an on-call rotation, working for a global provider of real-time business collaboration and communication solutions, as well as a smaller accounting/custom software firm. Strengths includeadaptability, working within cross-functional teams for process improvement. Built, configured, and implemented servers for web services using IIS, mail, databases, internet, storage, backups, host applications, as well as other network services. Ability to interact with various levels of management through training, instructing and analyzing data for problem resolution• Performed 3 data center migrations of several hundred virtual machines with Ansible automation & Veeam• Documented server provisioning, build, deployment, and architecture for dozens of applications and services• Audited, migrated & consolidated logging for several hundred hosts from Splunk on-prem to Splunk cloud for Windows, Linux, & IBM iSeries and applications and hosted services with zero downtime
  • Dealertrack
    Associate System Administrator
    Dealertrack Jul 2014 - Dec 2018
    North Hills, New York, Us
    • Monitor and support multiple Windows/Linux systems. This entails ensuring the system is performing optimally as well as monitoring system components; such as subsystems, job queues, output queues, and message queues. Monitoring the systems will require actively monitoring and managing job flow and to control the job environment through adjustment of system resources. The Systems Operator will perform backups and restores, set up and configure system and user security, perform system maintenance, and perform systems reporting. The Systems Operator will assist with additional projects and tasks and may work on multiple platforms. • Assist with core departmental responsibilities including project implementation, product support, and tracking and resolving support tickets.
  • Avaya
    Post Sales Support Engineer Iii
    Avaya Sep 2000 - Mar 2014
    Morristown, New Jersey, Us
    End User support for Avaya Proactive Contact Solutions / Predictive Dialing System (PDS).Responsible for providing remote post-sales support of hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities.Supports end-user installations, configurations, upgrades and migrations. Supports 3rd party products and occasional on-site support. Have worked with supervisors and managers from Fortune 500 companies like Wells Fargo, J.P. Morgan Chase, United Health Group, Verizon, AT&T, Bank of America, Kroger, Comcast, and many others.Provides solutions to a diverse range of complex problems including hardware, software, telephony, networking & shell scripts in a mixed Unix and Windows environment. Responsible for providing troubleshooting and corrective action technical support to Implementation, Operations and Customer Support. Assesses and responds to situations where routine procedures have failed in isolating and correcting problems. May direct the work of small teams formed to resolve technical problems. Reports design, reliability, and maintenance problems to Product DevelopmentWorked on project teams and delivered training for globalization efforts. Participated in internal and external audits for ISO-9001 compliance. Delivered training of new product release with hardware details and a focus on software features, changes and capabilities. Troubleshoot issues dealing with UNIX, Cisco router, digital switch (telephony), networking, custom proprietary hardware and software applications for both UNIX and Windows operating systems. Topics of training include vi editor, networking, telephony, file transfer, permissions & security, predictive blend, and list processing. Respond quickly, logically and patiently to questions and requests.. Work well under pressure with an ability to prioritize tasks. Work with all levels of management and personnel for internal and external customers.
  • Shannon & Associates, Llp
    Computer And Systems Consultant
    Shannon & Associates, Llp Aug 1997 - Sep 2000
    Kent, Wa, Us
    Administrator for Local Area NT and Novell Network. Designed, deployed, and maintained company-wide backup systems. Performed client backups for work with SQL databases. Migrated existing network from 10baseT Coax to 10/100 Cat5 Ethernet network. Migrated e-mail system from Lotus cc:Mail to Microsoft Exchange. Maintained Exchange Servers, e-mail accounts and other Exchange related resources. Trained company staff and management on Microsoft Outlook and e-mail procedures and policies. Built, upgraded and maintained all company hardware, software, and other technical equipment as needed, including computing servers. Set up high speed internet access (DSL) and proxy server, VPN, anonymous and restricted FTP server, and provided web access to e-mail. Updated and enhanced company web site. Worked on team projects to meet company and customers goals & needs.

Doug Rutherford Skills

Troubleshooting Technical Support Servers Networking Switches Unix Avaya Telephony Software Installation Telecommunications Linux Call Centers Computer Hardware Call Center Operating Systems Integration Security Process Improvement Vpn Avaya Technologies Hardware Technical Training Problem Solving System Administration Mentoring

Doug Rutherford Education Details

  • American Intercontinental University
    American Intercontinental University
    Network And System Administration/Administrator
  • American Intercontinental University
    American Intercontinental University
    Network Administration
  • Thomas Jefferson High School
    Thomas Jefferson High School
  • Highline College
    Highline College
    Information Systems
  • Micro Learning Center
    Micro Learning Center
    Msce Coursework Training

Frequently Asked Questions about Doug Rutherford

What company does Doug Rutherford work for?

Doug Rutherford works for University Of Utah Health

What is Doug Rutherford's role at the current company?

Doug Rutherford's current role is System Administrator.

What is Doug Rutherford's email address?

Doug Rutherford's email address is do****@****inc.com

What is Doug Rutherford's direct phone number?

Doug Rutherford's direct phone number is +180150*****

What schools did Doug Rutherford attend?

Doug Rutherford attended American Intercontinental University, American Intercontinental University, Thomas Jefferson High School, Highline College, Micro Learning Center.

What skills is Doug Rutherford known for?

Doug Rutherford has skills like Troubleshooting, Technical Support, Servers, Networking, Switches, Unix, Avaya, Telephony, Software Installation, Telecommunications, Linux, Call Centers.

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