Drew Waddell Email & Phone Number

Jacksonville, Fl, Us

K-12 Charter School Management Consulting with a focus on financial modeling, strategic planning, and navigating a rapidly changing funding landscape. Key project wins include supporting 125+ charter schools in Tennessee through the adoption and implementation of a new student based funding formula. This project included engaging education leaders at the state and local level as well as aligning with non-profits and political lobbyists to represent the funding needs of charter schools.

Atlanta, Georgia, Us

• Leading financial operations for a network of three charter schools with over 1200 students and a budget over $20 million. Responsible for reporting all fiscal metrics to the Board of Directors and city and state charter authorizers.• Implementing an annual budget process to engage school leadership in more accurately projecting their financial needs and collaborative monitoring of spending. • Developing cash management forecasting methods and spending protocols that improved cash reserves by over 50 operating days in a single school year.• Managing accounting contractors to ensure GAAP compliant operations and annual certified independent audits, which found no material weaknesses in three fiscal years.

Los Angeles, Ca, Us

A highly selective leadership development program for emerging leaders in K-12 urban education that places participants into high-level managerial positions in school districts, charter management organizations and federal/state departments of education. Participants engage in rigorous professional development including: History of K-12 Education; Comprehensive School Reform; District, Charter, State and Federal Departments of Education Structures; Budget; Curriculum/Instruction including Personalized Learning; Teacher Effectiveness; Human Resource Management; Project Management; and Change Management. Graduates receive a Master of Education in Educational Leadership from the Broad Center for the Management of School Systems.

Atlanta, Georgia, Us

Leadership of all warehouse and order fulfillment activity across the Southeast. The primary focus of the role is to improve on last mile pick-up and delivery efficiency (through a mix of training and analysis on optimized routing), right sizing staffing across the region, and standardizing processes and operations across all warehouses to reduce the volume of damaged, broken, and missing items.

Launch of a new business unit for Move Loot. This role included P&L responsibility and ownership of critical phases of launch, ramping up to scale, and then pushing for continual improvement to reduce costs and improve overall business unit economics.During the ramp phase, I recruited and trained a team of last mile drivers and delivery associates, warehouse managers, and business development staff. The Atlanta team consistently rated above the company average net promoter score from customers and had the lowest turnover rate in the company.As part of marketing a new company in Atlanta, I took the lead on hosting a launch party for 200 guests, press, and influencers. I ran point on local marketing efforts, email campaigns, and identified influencers in the market who could help promote Move Loot through word of mouth. We participated in events with an eye towards virality (building a car out of used furniture and entering it in the Red Bull Soapbox Derby for example) and gained over 50,000 in person impressions of the company through events in a single month. As we pushed past the ramp phase, my focus turned toward reducing operating costs through optimization of staffing, changing our approach to delivery appointments to align with demand, and incorporating new training and technology to give us more robust analytics capability to lower the amount of inventory lost to damage.

Duluth, Georgia, Us

Responsible for managing pricing for hay and harvest products for North America for a Fortune 300 company. This requires working closely with Sales, Marketing, Finance, and manufacturing stakeholders to develop target pricing that maximizes margin while balancing competitive position and market share. This work relies on developing and applying robust methodologies for market research and competitive bench-marking, tracking the effectiveness of product introduction and discount programs, and cost and variance analysis for margin leakage.

Elmhurst, Illinois, Us

Managed a customer service and order exceptions department with a team of two supervisors, two management trainees, and a team of 25 staff. My focus during this time was primarily on talent management and development of the team, improving operational efficiency, and strategic/budgetary planning. During this time I worked with my team to focus on:Instituting a transparent evaluation system for daily work that would build to incorporate meaningful examples and data for annual reviews.Expanding our logistics and delivery range for next day and same day delivery further in the Southeast region while maintaining even costs for customers.Analyzing our approach to risk and competitive analysis for high dollar transactions. The result of my recommendations to modify our approach resulted in a 60% companywide reduction in staff required to do this work.

Elmhurst, Illinois, Us

Managed a team of 12 specialists who administer and maintain a CRM database with over 350,000 unique customer accounts. I was responsible for performance management and evaluation for the team as well as high level operational, process, and efficiency improvements for the department. I was responsible for on-boarding new members of the management team and providing guidance and training in personnel management as well as providing oversight to their project work.I worked on multiple cross-functional teams during this time. These teams focused on data driven analysis of a large set of transactions to look for trends across a wide array of customers that signified inconvenient experiences with our sales organization. A highlight was a project where I led a team that identified CRM database settings that caused unnecessary delays in shipping customer orders. After identifying the problem, we were able to eliminate 90% of these delays in a month.

Elmhurst, Illinois, Us

Provided risk management analysis and overall transaction responsibility for high dollar or urgent customer orders. This specialized role required a blend of skills and knowledge to work successfully in a team of top achievers. Day to day work was highly variable based on customer urgency and required shifting priorities and goals rapidly while providing resolution to customer concerns in less than 60 minutes. Typical work in this role required:Pricing analysis for large customer orders to ensure they were priced competitively in the market.Fielding product support related questions for over 500,000 different items offered.Coordinating a wide network of transportation and logistics providers to achieve quick results for customers with emergency supply needs. Working with manufacturers and distribution partners to understand and fix problems for customers when material in their order did not meet quality standards.After 10 months in this role, I was promoted to a management position based on my performance.

Elmhurst, Illinois, Us

Marketing position focusing on research and analysis for customer segmentation and CRM purposes. This position combined heavy analytical work with critical communications and decision making skills to develop a consistent marketing approach to a highly fragmented customer base.Highlights include:Responsible for all marketing activities in a geographic area with over $150 million in sales. During this period, we saw a 10% growth in sales in new customers identified through marketing efforts.Managed a project to streamline research sources and created a system to quantify the value provided to Marketing through access to subscription based databases and periodicals. I reduced our spend by 25% while improving on the quality of data sources available to the team.

Contract positions and freelance writing and editing work in a deadline driven, project focused role. Editing - experience ranged from editing highly technical manuals and process guides all the way to works of fiction.Writing - Specialized in writing sales and marketing profiles of companies based on financial data, brand research, and competitive analysis. During this time I also wrote creative copy for websites using SEO best practices and managed AdWords campaigns for small businesses. Highlights of freelance duties included contract work for AT&T, Yelp.com, Innovations Publishing, and SWOT Management Group.

Managed all aspects of producing 6 hours of daily radio programs in a top ten media market. This was a high pressure, live broadcast environment requiring original content six days a week. Responsibilities included: working creatively with on-air talent, managing a staff of interns and engineers, developing content for air and writing articles for the station website, booking guests for phone interviews and in-studio appearances, and coordinating sales and sponsorship commitments. Ratings for the station consistently improved during my tenure as producer. I also was a locker room reporter for a National Hockey League team for two seasons as part of the station’s coverage of hockey.

Reported directly to the CEO, conducted analysis of Accounting, HR, and IS departments, implementing strategic plans to improve efficiency and cut personnel costs.Excelled in taking on technical projects while delivering results with tight deadlines. Developed a more accurate tool for building the annual operating budget for maintenance of a fleet of 40 helicopters in my first month that was in compliance with FAA regulations, despite having no prior experience with airframe maintenance.

Master Of Education - Med, Educational Leadership

Mba

Ba, History