+Accountable for bringing the client executive team into strict consensus relative to the CEO position on enterprise performance requirements. +The ODE will align the organizational development account strategy with the implementation of new and more effective executive behaviors maximizing the leadership’s team capability as a team. Executive team “development” on each project assigned;+Deliver executive teams that are fortified around the mission; ▪ Deliver functional executives aligned to the mission;+Alignment of the OD account strategy with the implementation of the operating model;+Ensure there are no surprises on engagements in terms of variances in account strategy and client temperature;+Application of all intra OD elements as specified in the Methodology Guide and inter-engagement elements Accountability Maps, Metric Maps, Goals Translation Process, Position Profiles/Expert Models” and their linkage to the client performance management process. +Upgrade and deliver internal training materials as directed; deliver internal training as directed.

Results-driven AI Strategic Implementation Specialist with a track record in driving digital transformation and leveraging artificial intelligence to enhance business performance in the areas of IT, sales, and business operations. With a deep understanding of AI technologies and a strategic mindset, I specialize in assessing AI maturity levels at both the department and organizational levels while evaluating where AI opportunities exist and developing tailored implementation plans. Leveraging a strong change management background allows for successful AI adoption with transitional ease.+ Extensive experience with AI products to guide clients through the AI transformation journey, ensuring successful implementation and integration of advanced AI technologies into their business processes.+ Develop guiding principles into usage policies, model development approaches, and responsible AI practices.+ Assemble key stakeholders (e.g. board members, C-suite, shareholders) to identify the organization's relevant business strategy, mission, and objectives.+ Work with key business stakeholders to provide a view of how IT will invest resources to leverage AI technologies to support business strategy best.+ Assess current AI maturity level and identify desired target state to address gaps.+ Define policies, integrate tools, upgrade processes, and test and monitor for compliance.

Change Lead partnering with the Commonwealth of Pennsylvania to eradicate the Medicaid Provider Enrollment backlog and to migrate the Prior Authorization process from the current legacy system. Responsibilities include documenting work flows, writing business and interface requirements, conducting stakeholder analysis, creating communication plans, providing consulting recommendations, developing training for staff and Providers, and implementing organizational change management plans.Change Lead/Training and Communication – Medicaid – Provider Enrollment & Prior Authorization IT Legacy Transition• Documented workflows, wrote business/interface requirements, and conducted stakeholder analysis.• Created communication/training plans, designed training courses, and conducted training gap analysis.• Implemented organizational change management strategies and communication around the changes.• Drove business readiness planning.• Led an agile change readiness including change impact analysis, process workshops, and stakeholder management. • Defined and measured success metrics and monitored progress in conjunction with project management.

IT Change Consultant• Created a centralized IT model from an inefficient decentralized system, maximizing SaaS/PaaS• Instituted strong IT governance with a formal decision matrix that defines which body was responsible for which decision and what kind of decision.• Identified overlapping systems and those that don’t have the functionality to be centralized.• Migrated local servers to the Cloud.

Supported the design, development, and delivery of broad-based and targeted stakeholder communications and led business transformation initiatives. Designed sales and pre-sales onboarding and product/services courses for global change initiative. Managed assessments, surveys, and effectiveness of training/programs & change initiative. Created yearly training plans for sales and pre-sales teams in nine global verticals. Implemented new LMS software organization-wide.OCM/Learning Experience Designer• Supported the design, development, and delivery of broad-based and targeted stakeholder communications.• Led business transformation initiatives.• Designed sales and pre-sales onboarding and product/services courses for international IT groups.• Managed assessments, surveys, and measurement of effectiveness of training• Created yearly training plans for sales and pre-sales teams in nine global verticals for IT migration.

We were a healthcare technology team focusing on training surgical nurses and surgery technicians through virtual and immersive learning practices, increasing speed to competency prior to performance. Our specialties include robotics, sterilization, and the interdisciplinary interaction between the operating room team.Founder/Lead Content Designer• Led US & International teams to implement training in US military bases, India, and Europe• Managed sales, instructional design, VR, and IT operations teams.• Managed/Designed product updates, new product releases, and multi-disciplinary training. • Assessed training needs and requirements, in support of new processes, data, technology and roles for all impacted colleagues.

*Principal Consultant - Created client business needs solutions*Sr Instructional Designer - managed innovation design learning team*Manage Content Team - Graphic designers and instructional designers*Design and architect client solutions*Facilitated online and face-to-face leadership and change management workshopsClients include McDonald's, Kroger, Boar's Head, Center for Medicare and Medicaid Services, Blue Cross/Blue Shield of North Carolina, and Harris Healthcare System.Sr. Director Change Management• Led a collaborative team of sales, project managers, instructional designers, graphic artists, media, and principal consultants through the full cycle of client engagement in developing/designing academic and corporate training courses. • Led assessment-based consultant team in designing and completing job task analysis, DISC, competency-based, personality profiles, lean process improvement, and organizational fit assessments. • Led change management activities for a variety of strategic company initiatives including technology, process and organizational change.• Created actionable deliverables to facilitate change, including communications plans, roadmaps, training plans, resistance management plans, and sustainability plans.

• Taught Leadership Development/Change Management/Administration at the Doctoral level• Taught MBA courses – Organizational Behavior/Economics/Strategy• Taught Healthcare courses – Finance/Operations/Ethics

Design/implement leadership development and change management programs•McDonald's Corporate - Change Management which led to the creation of a continuous change improvement model.•TORO Manufacturing - Developing Effective Leadership and Conflict Management which led to better management of the new age workforce and creating a succession plan for management•Carondelet Hospital – Resolution of conflict and building dynamic teams which increased communication strategies and decreased tension of corporate takeover. Change management, once the purchase was finalized, which led to the creation of transition teams to bridge the gap of current practices with new practices.•Sparrow Hospital - Plan-Do-Check-Act - Gap analysis for changing employee performance evaluation program which led to targeted training that reduced errors and increased patient safety •Center for Medicare/Medicaid Services – Change Management - Executive coaching for changing organization from office employees to remote employees •Overlake Hospital – Developed communication and engagement strategies for implementation of physicians as employees•Shred-It Recycling – Developed a succession plan strategy utilizing knowledge transfer strategies for junior executives who were in line for leadership positionsSr. Consultant – Solution Architect/Change Management• Led consulting initiatives with clients to design solutions for complex leadership and talent development problems. Designed/implemented corporate training programs. • Focused on new and mid-level leadership training in healthcare, education, business, and manufacturing verticals. Conducted industry research for baseline assessments. • Assessed training needs and requirements, in support of new processes, data, technology and roles for all impacted colleagues. • Designed, developed, delivered, and managed transformational initiative communications to drive deployment and adoption.

*Led strategic planning, marketing, analytics and organizational growth *Consultant/Solution architect for healthcare safety/training programs *Sales/business development of Learning Management System (SaaS)*Developed and onboarded academic university partnerships• Led strategic planning, marketing, analytics and organizational growth. • Academic partnership development for online healthcare programs. • Consultant/Solution designer for healthcare academic programs. • Business development for proprietary Learning Management System (SaaS).

Direct Sales/Client Management. Leadership, Change Management, and Lean Six Sigma • Led training team of 10 consultants on Lean Six Sigma/Change Management projects in healthcare, technology, finance, energy and gas, and manufacturing verticals. Completed over 75 projects.• Led multiple change management projects concurrently and conducted impact analyses, assessed change readiness, and identified key impacted stakeholders.• Created actionable deliverables to facilitate change, including communications plans, roadmaps, training plans, resistance management plans, and sustainability plans. Lean Six Sigma Projects conducted for clients•Isle of Capri Casino – Implemented new hospitality training program and 5S for all front line employees and maintenance department•West Texas Boring Company Inc – Implemented new trenchless boring technique – Used TPM and TOC to reduced boring time by 38 hours •City of Albany, Oregon – Deployed Lean Six Sigma in utilities billing system – reduced billing cycle by 16 days•Oregon Higher Education Commission – Coached directors on how to implement new financial aid training program and saved 4 FTEs•Taught Green Belt Courses

Global Health Management is a privately held healthcare development and management firm with the goal of helping government, medical educational institutions, private entities or other healthcare providers realize their strategic vision.Consultant with international health care systems and facilitated medical faculty exchanges. Sales/Business Development in Africa, China, India, Latin America, UAE

•Chief Executive Officer $35 million dollar budget; 1000 employees; 25,000 students Three Campuses; Responsible for all P & L functions•Raised $1.5M for new workforce technology center•Built a new student center and opened two satellite campuses•Board Experience: Hospital, Economic Development, Not-for-Profit, and K-12 System

• Chief Student Affairs Officer. $12 million dollar budget: 112 employees. • Responsibilities included Registrar, Enrollment/Retention, Athletics, Counseling, Marketing/Media Relations, Grants, Student Support Services, Governmental Relations, Housing, Advising, Student Life Programming.

• Chief Student Affairs Officer• Responsibilities included Athletics, Counseling, Recruiting/Retention, Grants, Student Support Services, Housing, Student Discipline, Enrollment, Registrar, Advising.