ISO 9001 operations and internal auditorRecruitment, evaluation and trainingCreating and conducting job descriptions and policiesCreating technical and quality manualStrategy team memberTracking action plan and KPIs

ISO 9001 operations and internal auditorRecruitment, evaluation and trainingCreating and conducting job descriptions and policiesCreating technical and quality manual

PedodontistISO 9001 operations manager

Assist and supervise marketing teamTrain assistants and receptionistsRecruitment Created a dental program via Microsoft Access to manage patients and financeMonitoring stocks and inventory

Pedodontist

DentistISO 9001 operations and internal auditorPublic relationsRecruitment, training and evaluationSocial media officerMonitoring stocks and inventory

ISO 9001 operations and internal auditorCreating quality and technical manualsCreating and conducting job descriptions and policiesTraining nurses and staff evaluationMonitoring stocks and inventory

Orienting sessions with clients and speakers conducting dental quality management sessions and coursesAssisting customer serviceCreating and conducting job descriptions and policiesImplementing ADA requirementsForeseeing opportunities for growthRecruitment and evaluation of staffStrategic manager

• Training dental students• Launching awareness campaigns• General practitioner - Managing advertisements & social media

Creating and conducting job descriptions & policies for Unistar Following up on performance using KPIs and evaluating employees. Creating quality manual volume II & IIICreating technical manual as well as Occupational Health & safety manualISO 9001 implementation & internal auditorHuman development activities (training and development)HR department support (recruitment, problem solving & evaluation)Business development memberStrategy team memberManaging Occupational Health and SafetyImplementing labor law

• Pedodontist• Created a dental software using Microsoft Access• Staff recruitment• Social media co-ordinator (Facebook page admin)• System implementation

Started as a dental assistant during university years.Promoted to a general practitioner under supervision during internship year.Became a Pedodontist after internshipAssisted in general anaesthesia casesSurgeon’s personal assistantParticipating in writing Dental One clinic quality control manuals volumes I, II, III Wrote the technical workbook Wrote the infection control manual Internal auditor for ISO 9001 operations Designed different documents and forms for internal and external usage including training and recognition programs as well as evaluations, KPI and GAP analysis forms HR and recruitment assistantTraining staff on using Dentalore software & contacting system developersCreated training and awareness programs for staff and conducting itSocial medial co-ordinator (Dental One’s face book admin)Launching healthcare awareness campaign online titled Protect YourselfCreated different slideshows for internal display Launching a happiness spreading campaign online titled i-Smile Representing the clinic in fairs and schoolsCreating flyers and brochures for awareness and marketingMonitoring stocks and inventory