Responsible tourism is a global challenge. TourCert (www.tourcert.org), the non-profit certification company, recognized internationally awards the TourCert label for sustainability and corporate social responsibility (CSR) in tourism. CSR stands for Corporate Social Responsibility. CSR refers to the responsibility of companies for their impact on society and the environment. The companies must fulfill social and ecological requirements in their core business, over and above any legal obligations. CSR is not about single good deeds, but the deep-seated positioning and strategic orientation of the company as a whole. With the TourCert label, tourism companies are making a clear commitment to their responsibility for sustainable tourism. They are also committing to continually improving their sustainability services. The TourCert label is awarded in different sectors. Specific requirements and criteria for certification are valid for tour operators, travel agencies, tourism destinations and accommodation providers respectively.

FUTOUR Tourismusberatung Dr. Peter Zimmer or FUTOUR Nordwest is member of the FUTOUR network with 5 offices in Germany (Munich and Haundorf in Bavaria, Dresden in Saxony, Bad Krozingen in Baden-Württemberg and Cologne in North Rhine-Westphalia ). Since 1991 we are experts in sustainable tourism and regional development. Our consulting portfolio spans from fundamental research up to specific project realization.• Master plans for regional/ tourism concepts• Feasibility Studies• Regional development and management• Development of services and topics • Destination management• Marketing concepts and consulting• Quality Management• Technical and political advise• Acquisition of support programs and challenges• Moderation and Mediation• Coaching and advanced training• Concepts for subsequent use for existing real estate/ fallow land• Acquisition of investors and operators• Market analysis and location studies for sport and recreation facilitiewww.futour.com

FUTOUR WENZEL Consulting GmbH is a merger (2011) of FUTOUR and Wenzel Consulting (founded in 1974) and one of the most recommended consulting firms serving the leisure, tourism and real estate market in Europe. As full-service consultancy FUTOUR WENZEL offers assistance in strategic plannings, development and optimization of leisure concepts and real estate to developers, investors, financial institutes, operators, companies, countries and communities as well as to industrial enterprises with a leisure affinity.Products and services/industry sectors- market and site analyses - development analyses - feasibility studies - plausibility checks - workshops - implementation support - personnel consulting - investor and operator search - expertise statements- sports facilities- water parks and public pools- spas and medical wellness - mixed-use concepts- recreation and theme parks- edutainment facilities- leisure destinations- cultural venues- event facilitiesExperience/completed projectsThe experience of FUTOUR WENZEL Consulting is based on the consultancy services for over 2,000 national and international leisure projects for both public & private clients.Since the year 2000 more than 60 real estate projects that were consulted by Wenzel Consulting have been opened: e.g. Ozeaneum in Stralsund, German Emigration Center in Bremerhaven, Color Line Arena in Hamburg, Recreation Park Belantis near Leipzig, Autostadt Wolfsburg, Universum Science Center in Bremen, Hagenbeck Tropical Aquarium in Hamburg, Carolus Thermen in Bad Aachen, waterpark Ishara in Bielefeld, Sea Life Konstanz as well as several multiplex cinemas.Wenzel Consulting guided many large-scale projects, such as the re-orientation of the Olympic Park in Munich, the cultural and leisure components of the HafenCity Hamburg or the development of the Allerpark in Wolfsburg. www.futour-wenzel.com

Green Globe provides certification, training & education, and marketing services worldwide. Based in Los Angeles, California and with different international preferred partners, it provides certification for the sustainable operations and management of travel and tourism companies and their related supplier businesses. Green Globe maintains a global network of independent auditors who provide autonomous third party inspection and validation, but also professional consulting. The auditors are experts in the field of sustainability and are able to assist during certification, including implementation of policies, staff training and local advice on meeting the Green Globe Standard. In addition the auditors are licensed to audit in accordance with ISO rules and regulations.

With more than 18 million members ADAC (Allgemeiner Deutscher Automobil-Club e.V.) is the largest automobile club in Europe and with 1.5 million members also the largest motorcyclist association in the world, After 1984-1991 (head of travel consultancy) second time working for the club, this time in dual role Managing Director of ADAC Touring GmbH and ADAC Reise GmbH as well as head of Tourism & Travel Services of ADAC e.V..

FUTOUR is an internationally operating tourism consulting company that builds on a long standing professional experience and comprehensive travel & tourism industry knowledge. FUTOUR is committed to an environmentally friendly, socially responsible, economically beneficial, means sustainable tourism and regional development.The company offers practical application, accompanying implementation, and defines and develops new core businesses together with the clients. FUTOUR has been on the market since 1991.The philosophy of FUTOUR is based on sustainable tourism, holistic tourism (wide-ranging from new mobility over regional products to energy and cultural aspects) and quality tourism. FUTOUR represents the preferred partner Middle & South East Europe of the international certification Green Globe.Products and Services- sustainable tourism & regional development- market, site and development analysis- marketing concepts & implementation- masterplanning- tourism concepts based on participation of locals- development and implementation of new tourism offers- innovation strategies- quality stategies & evaluation- training, seminars, workshopsClients:- ministries (tourism, economic, traffic, environment, agriculture) on international, national and province level- tourism organisations & associations, tourism destinations- private companies like hotels & restaurants- MICEindustry- spas and medical wellness - tour operators & cruise lines- protected areas, eg. nature parks, national parks, biosphere reservationsExperience/completed projectsThe experience of FUTOUR is based on the consultancy services for over 500 national and international tourism projects for both public and private clients. FUTOUR was awarded with several prices, i.e. German Tourism Arward for innovative products 2006. www.futour.com