Antti Heikkurinen Email and Phone Number
I'm a guy who's life seems to be revolving around computers; hardware and software. I have a problem solvers mindset and that's why i am the tech support for my friends and relatives. I'd say that my main objective job-wise would be to find a job with on-site support and service desk/help desk combined where i thrive.
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Information Technology ManagerDatasky Oy Oct 2022 - PresentJärvenpää, Uusimaa, Finland -
System SpecialistDatasky Oy Aug 2015 - Oct 2022Järvenpää, Uusimaa, Finland -
Service Desk SpecialistExperis/Manpower Group / Tieto Oyj Jun 2013 - Oct 2014Helsinki & EspooReceiving phone calls and emails about computer problems. Management of Active Directory. Usage of a ticket system; creating, solving and directing service requests. Remote installations via remote desktop. Customer/end user guidance via email, phone and by shared remote desktop. Languages: Finnish and English -
Service Desk SpecialistExperis/Manpower Group / Tieto Oyj May 2011 - May 2012EspooReceiving phone calls and emails about computer problems. Management of Active Directory. Usage of a ticket system; creating, solving and directing service requests. Remote installations via remote desktop. Customer/end user guidance via email, phone and by shared remote desktop. Languages: Finnish and English
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Project WorkerElan It Resource Oy / Nice Business Solutions Oy Oct 2008 - Jan 2009HelsinkiMigration for data related to cellphones from old servers to new one. Running scripts and if required modifying them, to some level. Inspecting, reviewing and modifying XML -documents.
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Onsite Support -Person / Refresh Rollout -InstallerElan It Resource Oy / Hewlett Packard / Kone Oyj Feb 2008 - Oct 2008Hyvinkää, FinlandRefresh –project was a rollout for new workstations (including optional peripheral devices) for Kone Oyj company’s employees. This included the migration for system settings, the users own files and necessary system files from the old workstation to the new one as well as the disposal (temporary storing, total formatting and packing them for transportation) of the old workstations. I was the substitute for the team leader, while he was on vacation. One of the tasks at job was the pre-installation of new workstation and customization of the workstation for the user. Unboxing and the optional hardware installation of the new workstations, laptops, desktop computers and peripheral devices at the pre-installation level, was also the responsibility of Refresh- team. This job included the usage of decryption software used on laptops as well management of user accounts and passwords for that software. If measured by quantity, I did the most installations in the team.
Antti Heikkurinen Education Details
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Commercial College Of RiihimäkiUser Support
Frequently Asked Questions about Antti Heikkurinen
What company does Antti Heikkurinen work for?
Antti Heikkurinen works for Datasky Oy
What is Antti Heikkurinen's role at the current company?
Antti Heikkurinen's current role is Information Technology and Services Professional.
What schools did Antti Heikkurinen attend?
Antti Heikkurinen attended Commercial College Of Riihimäki.
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