Danil Ivanov Email & Phone Number

Almaty, Kz

Almaty, Kazakhstan

- Developing customer engagement strategy and managing the CRM Engagement Stream in Kazakhstan and Central Asia South - Defining and analysing key performance indicators, developing metrics and reporting.- Managing a team of CRM Engagement specialists, including assigning tasks, monitoring performance and developing employees.- Collaboration with other divisions of the company to optimise the process of interaction with clients and improve the quality of service.- Developing and implementing new methods and technologies to improve the process.- Monitoring market trends and competitive environment to adapt the division's CRM strategy to changing conditions.- Participation in the development of the division's budget and control over its implementation.- Developing and implementing an omnichannel approach within CRM Engagement to ensure that customers can engage through various digital channels such as SMS, messengers (e.g. Telegram), email, etc.- Liaising with the Marketing and CX team to align communication strategy across various digital channels and achieve common goals.- Working with segmentation (LSS) in CRM to personalize communications and improve customer engagement.- Applying a data-driven approach to make communications decisions and optimize strategy within CRM Engagement.

Almaty, Kazakhstan

Digital & Marketing solution manager for low-risk products in the Central Asian South region [CAS](Uzbekistan, Kyrgyzstan -CAS SFP).- development and maintenance of platforms for digital technologies of products with potentially reduced risk (RRP), as well as tracking key performance indicators of these platforms;- development and implementation of strategic and tactical plans to improve the effectiveness of digital technology tools;- development of cooperation with internal and external clients, including work with digital technology service providers;- development of e-commerce direction

Almaty

Head of Internet Promotion Part, tasks:- To carry out operational management, coordination and organization of the activities of employees of the Internet promotion department.- Ensuring the activity of the Bank on its pages in the official electronic networks.- Carrying out a set of measures to use social networks as channels for promoting the Bank's brand and its products, as well as solving other business problems.- Ensure the efficient operation of the Bank's website. Follow its graphic design, content, UX / UI and web promotion- Interact with the analytics department to build efficient and transparent processes.- Work with the client base and personal data of the bank.- To carry out measures for internal and external optimization, to raise the position of the site of search engine results (SEO) according to certain user requests in order to increase the traffic on the Bank's website.- Organize channels for the sale of banking services through digital channels (online lending, lead generation, mobile application).- Conduct joint projects with the Bank's partners online.- Ensure the efficient operation and promotion of online and mobile banking.- Monitor the market for the introduction of new methods of promoting banking products on the Internet, market trends, recommendations for the development of the Bank's products.- Take part in drawing up the annual marketing budget, developing a marketing strategy.- Ensure the promotion of new products of the Bank in the network.- Cooperate and negotiate with agencies and call bank.- Provide internal documents of the Bank within the competence of the Department.- Improve and optimize the mobile application.- Provide management with reports on the results of the work done.- Organize work to improve the qualifications of the Department.- Ensure compliance by the employees of the Department of performing and labor discipline.

Almaty

- Development and approval of digital projects of the company in the direction of mobile devices (TC), household appliances (HA).- SMM control (promotion, creative, copywriting, etc.)- Media support for all projects of the company (Performance) - from creatives to media plans | strategies, setting and monitoring KPIs- Site management .com (B2B and B2C)- Coordination of video projects (development of YouTube channel, social networks)- Working with partners- Keeping a corporate blog- Development of special creative projects- Integration of innovative solutions- Coordination of media and creative agencies- Working with bloggers and media- CDM, DMP, Google Ads, Yandex Direct, Analytics (Adobe, Omniture)- Implementation of the implementation of global guidelines- Supervision of neighboring markets (Uzbekistan, Kyrgyzstan, Tajikistan)- Reporting and presentations- Development of annual sales plans and launch of new products on the market in accordance with secrecy- Participation in budgeting and marketing strategy planning

Almaty

- SMM (management, analytics, strategy, advertising placement)- Google adwords (GDN), analytics, Yandex Direct- Development of special projects on the Internet- Development of non-standard advertising ideas- Copywriting - SMM, corporate blog, promotional materials- Video production - working with production studios, creating scripts- Digital Marketing- Events - holding and organizing- presentations- Working with clients- Project coordination- Development of websites, banners, technical specifications, etc.- Extensive experience working with freelancers- Launching new products on the market

Almaty

Agency "Chesnok" is one of the largest Internet advertising agencies in Kaznet. In the agency from the very beginning.An experience:- SMM- Google adwords, analytics, Yandex Direct- Development of special projects on the Internet- Development of non-standard advertising ideas- Copywriting - SMM, corporate blogging, promotional materials- Video production - the author of his own program about new technologies. I constantly shoot video reviews.- Blogging is one of the top blogs in Kazakhstan http://biopsihoz.yvision.kz/- Internet advertising- Digital Marketing- Events - conducting and organizing- Presentations- Working with clients- Project manager account- Development of sites, banners, etc.

Almaty

Project manager - kiwi.kz - the largest site in Kaznet (230,000 unique users per day). Local YouTube analogueProject control and management:- Development of new ideas - implementation.- Working with advertisers.- Working with users and staff.- Advertising placement- Maintaining corporate accounts- Presentations

Almaty

Maintenance of state institutions - the prosecutor's office of the city of Almaty and the region.Logitex provides services in the field of integrated security systems, telecommunications and system integrations to the Kazakhstan market.Was in the position of system administrator and IT specialist:- Laying of networks- Setting up network equipment- Management and administration- Deployment of security systems (ACS), video surveillance- Users support

Almaty

One of the first large entertainment portals in Kazakhstan.The beginning of my professional career as a content manager and copywriter.

Master Of Economics And Business, Marketing, 4.8

Master Of Technical Sciences, Computer Systems And Software

Master of Technical (IT) Science in the specialty 7M06102 Computing systems and software.

Bachelor, It And Software, 97

Turan University was founded in 1992. This is one of the first and largest non-state universities in Kazakhstan. Turan University is.

Бакалавр, Вычислительные Комплексы Системы И Сети

Activities and Societies: Организационная работа, самодеятельность, выступления по праздникам.

Образование Средней Школы-Гимназии, Начальное Образование И Обучение

Activities and Societies: Кружки, театры, самодеятельность игра в музыкальном коллективе. Организационная работа.