Danielle Salhus Email & Phone Number

• Answer high volume of phone calls while maintaining front desk and assisting members entering facility.• Provide assistance to prospects regarding memberships, policies, and overall club operations.• Perform administrative duties on DataTrak and club software.• Create and process documents for membership registration, cancellations, and any membership changes.• Present and sell club memberships and upgrades by prioritizing the customer to conclude what best connects with… Show more • Answer high volume of phone calls while maintaining front desk and assisting members entering facility.• Provide assistance to prospects regarding memberships, policies, and overall club operations.• Perform administrative duties on DataTrak and club software.• Create and process documents for membership registration, cancellations, and any membership changes.• Present and sell club memberships and upgrades by prioritizing the customer to conclude what best connects with them.• Schedule appointments for services such as personal training, membership tours and inquiries.• Responsible for opening facility and ensuring its preparedness to operate successfully.• Greet members by name and establish rapport to create a welcoming environment guests will desire to return to.• Maintain knowledge of club services, schedules, sales and/or promotions to ensure success. Show less

Rohnert Park, California

• Create and contact leads, set appointments, give tours of the facility, present rates and sell product.• Present club promotions and sales of training packages.• Give tours and effectively present information to sell memberships for new and potential clients.• Monitor front desk, check in members and handle any discrepancies.• Follow up with clients to ensure customer satisfaction.• Grow relationships with current and prospective members.• Ensure exceptional customer… Show more • Create and contact leads, set appointments, give tours of the facility, present rates and sell product.• Present club promotions and sales of training packages.• Give tours and effectively present information to sell memberships for new and potential clients.• Monitor front desk, check in members and handle any discrepancies.• Follow up with clients to ensure customer satisfaction.• Grow relationships with current and prospective members.• Ensure exceptional customer service to potential and existing members.• Promote upgrade specials to current members and prospects.• Enter and maintain billing information for clientele.• Resolve member issues regarding club policies and billing discrepancies.• Efficiently explain detailed information and answer inquiries regarding the company.• Maintain accurate balance of daily sales and deposits. Show less

Irvine, California, United States

• Answer high volume of incoming calls, schedule appointments and notify customers of service completion.• Present vehicle reports and service recommendations to customers.• Responsible for the care, distribution of and inspection of courtesy vehicles provided to customers.• Record payment amount and close repair orders in the computer system.• Maintain professional appearance and ensure all complaints and/or concerns are handled promptly and efficiently.• Provide… Show more • Answer high volume of incoming calls, schedule appointments and notify customers of service completion.• Present vehicle reports and service recommendations to customers.• Responsible for the care, distribution of and inspection of courtesy vehicles provided to customers.• Record payment amount and close repair orders in the computer system.• Maintain professional appearance and ensure all complaints and/or concerns are handled promptly and efficiently.• Provide excellent customer service in order to properly assist customers.• Ensure accuracy of daily sales and deposits from all service staff. Show less

Bachelor Of Arts - Ba, Sociology And Anthropology

Anthropology

High School Diploma