Daniel Samuel Email & Phone Number

I am a detail-oriented professional with exceptional interpersonal skills, driven to excel both as an individual and within dynamic, productive teams. Proficient in devising risk management methodologies and formulating effective strategies, I have a demonstrated work ethic and an innate ability to discern the bigger picture from vast amounts of detail.My career journey includes roles as a Customer Service Officer at Barking & Dagenham Council, where I honed my customer service skills, managed a team, and handled invoicing and scheduling. Subsequently, I took on the role of Admin & Sales at Everyone Active, where I managed paperwork, organized events, and contributed to sales growth. Currently, as a Lifeguard at Barking Abbey Leisure Centre, I ensure customer safety and satisfaction.My educational background includes a BA in Architecture from De Montfort University, complemented by technical proficiency in software such as AutoCAD, Revit, Rhino, and more. Beyond my professional pursuits, I am passionate about networking, swimming, art, fashion, and travel. I am actively seeking opportunities to leverage my skills and diverse experiences, particularly in the field of architecture and finance.Let's connect and explore potential collaborations and opportunities. DSamuel2902@outlook.com

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  Lifeguard

  Everyone Active - Slm

  Feb 2019 - Present - London Area, United Kingdom

  Informing customers on rules and regulations to prevent accidents and ensure the safety of individuals, not only at the swimming pool but at other leisure facilities in the center. Keen observation skills and quick responses to incidences to provide first aid when necessary.. Vigilantly monitor swimming areas to prevent accidents and maintain a safe environment for customers.. Enforce pool rules and regulations while providing excellent customer service to guests.. Conduct regular safety checks of equipment and facilities to ensure proper functioning.. Respond quickly and effectively to water emergencies, administering first aid and CPR/AED as needed.. Participate in ongoing training and certifications to stay updated on the latest lifeguard techniques and safety protocols.. Actively resolving customer disputes on a 1:1 level to ensure 100% customer satisfaction.. Created new systems and dealt with existing telephone bookings and inquiries during COVID-19.. Support team through cross-training on other co-workers

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  De Montfort University

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